topic Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled in EOS DSLR & Mirrorless Cameras

Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

whound69 — Sun, 21 Aug 2016 05:33:15 GMT

Hi to all members. Have any,of you, been misled, by Adorama's false claim that the Canon t5i is wifi enabled,like I have been? I bought their Video Creator Kit, based on,what appears to be,purposely deceiving information, about this camera. They are well aware,of their error,due to my direct email communication with Mr. LEE C. who has been assigned, to my case.He offered me $15, basically, to go away. I sold my perfectly good t3i, to step up, to the "wifi enabled" t5i, as it was advertised as that.Since that rediculous offer was made, over two weeks ago, I have not been contacted, by any Adorama agents (other than some live chats,with two of their reps., who both told me ,in those recent chats, that "the t5i is definitely wifi enabled".So, even after I reported,to them, that their t5i was fraudulent, they have not removed wifi enabled, from their ads. My questions, to members:1.have any of you been fooled, like I was? 2. By not editing out "wifi enabled",even after being notified,of the error, are they commiting fraud? 3. Do any,of you have any ideas, about how I should proceed, with holding Adorama accountable, for their continuing deception? Please, let me know, if any of this applies,to you,or,if you can help me with you wisdom, experiences or help. Thanks, for slogging through my lengthy diatribe. But, most of all BE ADVISED THAT THE CANON T5I "IS NOT WIFI ENABLED - PERIOD"! I have a Adorama claim ticket #,but I don't know, if I should put it out, in this forum.Any help you can give will be most welcome. Loyd

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

RobertTheFat — Sun, 21 Aug 2016 16:48:01 GMT

@whound69 wrote:
Hi to all members. Have any,of you, been misled, by Adorama's false claim that the Canon t5i is wifi enabled,like I have been? I bought their Video Creator Kit, based on,what appears to be,purposely deceiving information, about this camera. They are well aware,of their error,due to my direct email communication with Mr. LEE C. who has been assigned, to my case.He offered me $15, basically, to go away. I sold my perfectly good t3i, to step up, to the "wifi enabled" t5i, as it was advertised as that.Since that rediculous offer was made, over two weeks ago, I have not been contacted, by any Adorama agents (other than some live chats,with two of their reps., who both told me ,in those recent chats, that "the t5i is definitely wifi enabled".So, even after I reported,to them, that their t5i was fraudulent, they have not removed wifi enabled, from their ads. My questions, to members:1.have any of you been fooled, like I was? 2. By not editing out "wifi enabled",even after being notified,of the error, are they commiting fraud? 3. Do any,of you have any ideas, about how I should proceed, with holding Adorama accountable, for their continuing deception? Please, let me know, if any of this applies,to you,or,if you can help me with you wisdom, experiences or help. Thanks, for slogging through my lengthy diatribe. But, most of all BE ADVISED THAT THE CANON T5I "IS NOT WIFI ENABLED - PERIOD"! I have a Adorama claim ticket #,but I don't know, if I should put it out, in this forum.Any help you can give will be most welcome. Loyd

There's an unproven assumption that underlies your request, viz. that some or all of us are attorneys qualified to advise you on this matter. Whilst that assumption may be, strictly speaking, true, I hope you understand that most of us are not thus qualified (and/or would eschew the invitation if we were) and that you listen to us at your possible financial peril. Indeed, I am one of those who is not and will therefore have little or nothing more to say on this topic.

Most of us are, however, capable of reading and understanding the published capabilities of the T5i and will probably do so in advance, should we ever be considering the purchase of that camera.

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

kvbarkley — Mon, 22 Aug 2016 14:16:11 GMT

It is NFC enabled which uses WiFi.

ETA:

The above is incorrect, I have been corrected. I got confused with my T6.

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

Waddizzle — Mon, 22 Aug 2016 14:13:17 GMT

@kvbarkley wrote:
It is NFC enabled which uses WiFi.

I am not aware of the T5i having ANY wireless capabilities. Pictbridge printing is accomplished via a USB cable, not NFC.

[EDIT] I do not know how the OP's confusion arose, and I offer no solution to his issue with a vendor. I will point out that Wi-Fi can be added to the T5i by using an Eye-Fi card, the operation of which is not guaranteed by Canon.

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

kvbarkley — Mon, 22 Aug 2016 14:15:27 GMT

oops, you are correct.

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

whound69 — Wed, 24 Aug 2016 04:21:45 GMT

Thanks, to all ,of you community members, who responded to my post( from the succinct,to the corpulent loquacious troll). I appreciate your input and "get" the "caveat emptor" requisite.I am a person, who found a huge mistake,in an ad, and have the courage, to do a public service announcement, so others won't fall, for a deceptive ad, like I did. If you care, to look at Adorama's t5i today, you will see, for yourself, that they are still touting it,as wifi. I notified them,of their error Aug.4,16, and was told several times,since then, that the ad would be corrected. Really? How hard is it and how long does it take? "Caveat Emptor" indeed! Graciously,wolfhound69

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

VideoGeek — Thu, 25 Aug 2016 21:36:07 GMT

Just out of curiosity I visited the site and spoke with an agent.

Info

at 17:26, Aug 25:

Thank you for choosing to chat with us. An agent will be with you shortly.

Info

at 17:27, Aug 25:

You are now chatting with Kat.

Kat

at 17:27, Aug 25:

Hello, how may I assist you?

You

at 17:27, Aug 25:

Why does the description for the T5i have WiFi listed when it is not WiFi enabled?

Kat

at 17:28, Aug 25:

link please?

You

at 17:28, Aug 25:

http://www.adorama.com/g/canoneosrebelt5i?term=canon+t5i

Kat

at 17:31, Aug 25:

yes im sorry it isnt

Kat

at 17:31, Aug 25:

ill contact the web team to fix that asap

Kat

at 17:31, Aug 25:

thank you

You

at 17:31, Aug 25:

Thank you, you were/are quite helpful.

Kat

at 17:31, Aug 25:

its not problem, sorry again for the error

It will be interesting to see if anything changes.

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

whound69 — Thu, 25 Aug 2016 21:42:59 GMT

Glory be to you. Gotta' stay on 'em I guess. Thanks, for detective work. wolfhound69

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

ebiggs1 — Fri, 26 Aug 2016 17:19:26 GMT

The person you want to talk to at Adorama is Helen Oster. She is wonderful and she will make it right. Get hold of her today.

<Removed Per Forum Guidelines> Adorama Camera Customer Service.

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

whound69 — Wed, 14 Sep 2016 04:35:43 GMT

Thanks, to VideoGeek and ebiggs1, for help. Adorama, finally, corrected misleading t5i ad. It took them about 2 mos., to correct. I wonder how many they sold, adv. it as wifi. Sorry, it took a while, for me to reply, but I live in La.where we got 25", of rain, in 40 hrs. We were more fotunate, than many, who had 1-2', of floodwater, inside their homes. We were spared, by 2-3". Still, had a lot of damage, lost property that was damaged, or floated away. We are assessing and dealing with adjusters (FEMA). We are experienced with flooding. We lost home, in Galveston, when hurricane Ike blew through. Anyway, back to main subject. That being Adorama continuing to feature t5i, as wifi, for months, after I alerted them to their error.. I did as ebiggs1 suggested, and tried several times, to contact Helen Olsen. Sadly, to no avail. At this point, I believe she and the original Ador, agent, I initially contacted, about their erroneous ad, are blowing me off. Probably, the last dealings I will ever have, with that company. It's a shame, really. I've been buying cameras and darkroom stuff, from them, since the mid- 1980's. Thanks, again, to all, who invested time, to stop them, from misleading buyers. wolfhound69

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

ebiggs1 — Wed, 14 Sep 2016 14:25:05 GMT

"We are assessing and dealing with adjusters (FEMA)."

This might prove to be more of a challenge than Adorama!

Curious, did you get through to Helen Oster directly? I hope you found her direct email since the Mods saw fit to remove something that would have helped you. At least it would have helped to speed up the process.

Re: Canon t5i(body, bundle or kit),mis leading Adorama ad describes camera as wifi enabled

whound69 — Wed, 14 Sep 2016 15:35:05 GMT

Good morning. No, I only had the Adorama customer service address, that I had been using, to discuss the ad issue, with Mr. C. Lee. He stopped replying, after I rejected his " one time goodwill offer, of $15" ( only, if I acted promptly), to settle my "claim". Up to that point, I had made no "claim", or asked for anything, other than for them, to clean up that ad. I actually thought, they would appreciate my bringing their mistake, to their attention. It did anger me, to be treated like that, so I asked them "how is $15 going to make the t5i I purchased, from you, wifi enable. That's when Mr. C. Lee stopped replying. By the way, he did not even have the ad changed, like he had promised. So, you are probably correct, about the mods (moderators, i presume) flagging my email. I tried a couple, of different avenues, to reach Ms. Helen Oster(I believe I mistakenly typed in "Olson",in mylast post, but got it right, in my emails, to her). Anyway, I must deal, now, with our current situation. I really don't expect Adorama, to step up, anyway. I'll be quite shocked, if they do. But, I want to thank you, again. You've been a great help. whound69