topic My connection from my T6i fails after I select the Camera on the phone. Every time. in EOS DSLR & Mirrorless Cameras

My connection from my T6i fails after I select the Camera on the phone. Every time.

NannyCam — Fri, 15 Jul 2016 15:27:23 GMT

I keep following the recommended steps to connect my new Canon Rebel T6i to my iPhone 6. I have downloaded the Canon Connect app. I have named my device JanCam. Yet, when the camera comes up on the phone and I am told to "operate the camera to establish a connection" it doesn't work and then just tells me The camera is not connected. The WIFI also keeps defaulting back to my home wifi. Puzzled.

Re: My connection from my T6i fails after I select the Camera on the phone. Every time.

Waddizzle — Fri, 15 Jul 2016 20:12:25 GMT

Sounds like the camera is confused. Try clearing all settings [this is done in two steps, in two different places in the menus] in your camera and/or temporarily turning off you home Wi-Fi access point(s).

[EDIT] Try this link. Enter your camera's model number, followed by a space, then wait for the menu.

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/wireless-help/