topic Re: Canon Rebel t6i in EOS DSLR & Mirrorless Cameras

Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 08:26:23 GMT

Hello everyone. I am having troubles with my Rebel t6i. He crashes and doesn't work anymore. Even when i want to turn the camera off, it stays on and I get to see a circkle that says "recording, remaining images:1" Even when I wait for 20 minutes it will keep saying that. I have to take the battery out and then it will stop. Still can't take pictures. The camera is 3 months old . Bought it on Amazon, international version , no guaranty.I have brought the camera to a licenst repairshop, they couldn't find anything wrong with it.. 3 weeks later it doesn't work anymore.. same problem.. What do I do?? Thank you in advance. Nicky

Re: Canon Rebel t6i

Waddizzle — Sun, 19 Feb 2017 11:19:25 GMT

While you may not be able to get a refund at this late date, you should still report your experience to Amazon.

Hopefully, your camera is using a bad memory card. Try removing the card before the next time you turn it on. Turn it on without a card, and see if you can enter the menus to reset the camera back to factory defaults.

I would also buy a new memory card, too. Try to buy a card from a local store, not Amazon. Buy a name brand card, like Lexar or Sandisk. I would avoid PNY Technologies, because they seem to have had quality control issues, at least in my experience. Be sure to only buy a full size SDHC card. I recommend 32GB Never use a microSD card with an adapter. The microSD cards should only be used in devices that use them directly, because the adapters are highly unreliable.

Finally, be sure to perform a low level format, while it is in the camera, on the memory card prior to first use.

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 11:24:48 GMT

Thank you for your response.

I did get a new card, even bought a new battery. It workt fine for a week or 2 after being at the repair shop. it won't take any pictures and won't turn off unless i open up the battery cover.

Re: Canon Rebel t6i

Waddizzle — Sun, 19 Feb 2017 12:25:32 GMT

@NicoleNicky wrote:
Thank you for your response.
I did get a new card, even bought a new battery. It workt fine for a week or 2 after being at the repair shop. it won't take any pictures and won't turn off unless i open up the battery cover.

Good, you have bought a new card. That's just a start. What brand of card? What is the storage capacity? If you bought the card on Amazon, then there is a distinct possibility that it is no good. Buy a new one, like 8 to 32 GB.

Try the rest of my suggestions that I listed, beginning with removing the card, and turning on the camera so that you.can try to reset. Try formatting a NEW memory card in the camera after you have reset the camera. Never use that "new" card you said that you have already bought again. I have already told you that your existing card is suspect.

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 12:30:11 GMT

I bought A Lexar 32gb card, and I did all the above that you suggested.The card is not from Amazon. bought it in a camera store.

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 12:44:11 GMT

I tried another new card, formatted it and for now it's working again!! YAY!! Thank you so much for helping. I now wonder why this is happening. Should I replace cards on a regular basis?? Any suggestions?? Thank you 🙂

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 13:08:16 GMT

Oops.. I was too quick. it took one pic and isn't working anymore.. was a completely new card..

Re: Canon Rebel t6i

Waddizzle — Sun, 19 Feb 2017 13:20:37 GMT

@NicoleNicky wrote:
I tried another new card, formatted it and for now it's working again!! YAY!! Thank you so much for helping. I now wonder why this is happening. Should I replace cards on a regular basis?? Any suggestions?? Thank you 🙂

You're not done, yet. If it seems to be working, then that could be good news. But, I still think you should reset the camera, if you have not already done so. Your camera has unknown origins. You need to eliminate as many of those unknowns as possible. Reset it. Check the firmware revision, especially if it may have been used. I don't care what the box or Amazon says about the camera.

It is crucial that you always perform a LOW LEVEL format prior to using any new memory card. New cards may seem to be formatted, but they are not. What may seem to be valid formatting is actually residue from production testing, which needs to be completely erased. Sometimes the residual formatting leads into dead ends, or infinite loops.

Should you replace cards on a regular basis? It is good to have a spare. Cards can fail whenever they feel like it. If a card is not showing signs of intermittent or failing operation, then I see no reason to replace it. It is a best practice to fully erase a card before you go out on a "big shoot", though. Don't use the camera as a storage device for your pictures.

Re: Canon Rebel t6i

Waddizzle — Sun, 19 Feb 2017 13:26:00 GMT

@NicoleNicky wrote:
Oops.. I was too quick. it took one pic and isn't working anymore.. was a completely new card..

Not good news. Have you tried to reset the camera, yet? What does "isn't working" mean? What is the camera doing?

It sounds like your camera is possibly defective and in need of repair. But, we cannot be certain of anything until you go through all of the steps to eliminate other possibilities: i.e.; like operator error. Certain modes of camera operation can make it seem like it is malfunctioning, when it is not.

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 13:30:24 GMT

I did reset the camera.. 3 times already. put in a brand new card, low level format, took 1 pic and done again. not working anymore. I download my pics every day and clear out my card.. formatting too once in a while. No clue.

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 13:37:01 GMT

Well, when I take a pic it focuses as it should. When I take the pic the display stays black and doesn't show a thing. the red light on the right side stays on.. the one that blinks when you put the camera on or put in a new card. then when I try to turn the camera off, a circle appears on the display that says " recording... remaining images 1. it will not turn off unless I open the batteryholder cover.

Re: Canon Rebel t6i

Waddizzle — Sun, 19 Feb 2017 13:46:10 GMT

@NicoleNicky wrote:
Well, when I take a pic it focuses as it should. When I take the pic the display stays black and doesn't show a thing. the red light on the right side stays on.. the one that blinks when you put the camera on or put in a new card. then when I try to turn the camera off, a circle appears on the display that says " recording... remaining images 1. it will not turn off unless I open the batteryholder cover.

The camera may not be fully reset. The camera has shooting modes where it collects multiple images, and combines them into a single final image. Go through the menus, and disable anything that says "HDR" or multiple exposure.

What shooting mode is the camera in? Use the green <A> mode, for now. This mode should disable all of the more exotic features and functionality in the camera body.

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 14:17:12 GMT

Ok, now I did it again. I tried to format the card, there is 160KB in use.. even the low level format. it stays on 160 KB used. I put the camera in auto (green mode) and when I take a pic it says "busy" and that's it.. when I turn the camera off it always says "recording..

Re: Canon Rebel t6i

Waddizzle — Sun, 19 Feb 2017 14:25:00 GMT

@NicoleNicky wrote:
Ok, now I did it again. I tried to format the card, there is 160KB in use.. even the low level format. it stays on 160 KB used. I put the camera in auto (green mode) and when I take a pic it says "busy" and that's it.. when I turn the camera off it always says "recording..

Seeing a small amount of memory "in use" on a memory card is normal. Some space is used to keep track of folder names, file names, and where the data associated with a given file name is physically stored.

Okay. If you have gone through the menus and reset the camera [you should have had to do it in at least two places, BTW] then your camera is malfunctioning and in need of repair. Sorry, I do not know what else to tell you to do.

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 14:44:28 GMT

Ok, I figured that much. Thank you again for your help.

Re: Canon Rebel t6i

kvbarkley — Sun, 19 Feb 2017 16:11:54 GMT

Are these full size SD cards or micro-SD with an adapter? Canon cameras don't like the adapter.

Re: Canon Rebel t6i

NicoleNicky — Sun, 19 Feb 2017 18:59:38 GMT

All full size SD cards. I am a photographer and am using Canon for years now. Never had any problems with my camera's until now. I have a couple of camera's ( all Canon) and bought this rebel t6i in November.

Re: Canon Rebel t6i

kvbarkley — Thu, 09 Mar 2017 23:06:00 GMT

Try to look in the card slot and see if anything is amiss. Compare to your other cameras.

Re: Canon Rebel t6i

NicoleNicky — Fri, 10 Mar 2017 09:24:07 GMT

Camera went to repair shop and they stated there was an issue with the electr. they replaced it and its working for now. Thank you . 🙂