topic Re: EOS Rebel XT will not connect to Mac after system update in EOS DSLR & Mirrorless Cameras

EOS Rebel XT will not connect to Mac after system update

sarapeters07 — Wed, 08 Feb 2017 15:59:17 GMT

I recently updated my Macbook, so my software is now MacOS Sierra Version 10.12.3. Before this I had no problems connecting my camera to iPhoto. However, with the updated iPhoto is gone and now I just have "Photos". My camera does not show up at all in "Photos".

I go to image capture and it does show up on the left side of the screen but the pictures do not appear and there is no option to click on anything.

I have gone to "Applications" -> "Utilties" -> "System Information" and the camera does appear there under "USB" so the computer is reconizing it to some point but won't do anything.

When I open the Canon software that I just updated (Camera Window DC 8), it says no camera found.

HELP PLEASE!! I have tried a different USB cord. I have tried a different CF card. I have contacted Apple and they had me try a few things but nothing helped.

Thanks so much for reading and I hope someone has a solution! Thanks!!

Re: EOS Rebel XT will not connect to Mac after system update

StanNH — Wed, 08 Feb 2017 16:23:29 GMT

Will it read the SD card directly?

This may help: https://support.apple.com/en-us/HT203155

Re: EOS Rebel XT will not connect to Mac after system update

kvbarkley — Wed, 08 Feb 2017 16:18:58 GMT

Is the XT in PC communications mode or PTP mode? You want PTP mode.

Re: EOS Rebel XT will not connect to Mac after system update

sarapeters07 — Wed, 08 Feb 2017 16:41:59 GMT

kvbarkely Thank you SOOOOO MUCH!!!! That completely worked!!! It was in PC mode! Thank you thank you!

Re: EOS Rebel XT will not connect to Mac after system update

Ellens1 — Thu, 14 Sep 2017 04:21:26 GMT

I found a solution that worked (after spending 20 or so hours...late into the night for 2 days)...

It's a quick fix.

With the camera attached using my original USB cable and turned on...

On my macbook I went to:

Finder

Applications, System Profile, Hardware, USB

I made sure it did recognize the camera there on the list of devices.

It showed:

USB Trackpad

USB- Receiver Hub

USB - Canon Camera

There's a little reverse triangle /sorter thing on the right. I clicked it - which makes the Camera the first on the list.

Then....viola!! All of my images popped into Image Capture and I was one happy person!!!!!!!

Hope this helps someone...all of the other suggestions didn't work for me.

I guess that my trackpad, etc. were getting in the way all of a sudden??

Re: EOS Rebel XT will not connect to Mac after system update

Waddizzle — Thu, 14 Sep 2017 22:21:36 GMT

USB hubs are not recommended for use when connecting your camera to a computer.

Re: EOS Rebel XT will not connect to Mac after system update

kvbarkley — Thu, 14 Sep 2017 22:27:15 GMT

Sometimes the hubs are built into the computer to allow for multiple USB connections.

Re: EOS Rebel XT will not connect to Mac after system update

Ellens1 — Fri, 15 Sep 2017 03:06:05 GMT

Yes, the hub is allowing me to use a mouse. My trackpad is old and broken.

By making the USB-Camera the first thing on the USB list..the pictures opened up in Image Capture.

Thanks!

Re: EOS Rebel XT will not connect to Mac after system update

ginahn — Thu, 04 Jan 2018 22:57:28 GMT

Thanks! This worked right away!

Re: EOS Rebel XT will not connect to Mac after system update

RobbinsNest5 — Fri, 29 Mar 2019 16:40:25 GMT

Thank you so much! I knew I didn't have a PC connection, but didn't realize that the PTP would work. You're a lifesaver...