topic Re: Canon Rebel T3 Trouble in EOS DSLR & Mirrorless Cameras

Canon Rebel T3 Trouble

katherinetori — Fri, 20 May 2016 21:37:13 GMT

I recently took pictures at a friends wedding, but when I turned the camera back on the pictures were not showing up. The camera acknowledges that there were pictures taken because the counter skips from 1274 to 1395, but no matter what I do I cannot find the actual pictures. Is there any way to get them back? I've tried plugging it into my computer and that did not help either. I would be sick if these pictures were lost completely.

Any suggestions?

Re: Canon Rebel T3 Trouble

Waddizzle — Fri, 20 May 2016 22:16:17 GMT

Remove the memory card, and try to read it directly with a laptop or PC. If at all possible, do not put that card back in the camera until you have recovered your pictures. Use another card, and format it in the camera. It helps to spare cards.

Re: Canon Rebel T3 Trouble

katherinetori — Sat, 21 May 2016 02:31:25 GMT

I tried that as well and the pictures still are not showing up.

Re: Canon Rebel T3 Trouble

Waddizzle — Sat, 21 May 2016 09:45:19 GMT

@katherinetori wrote:
I tried that as well and the pictures still are not showing up.

Are you saying that no files can be found? What tool, or program, are you using to read the memory card in your computer? I suggest using file reader, like Windows Explorer.

What do you see? Can't you see the same folder names as you see when the memory card is in the camera? Are you shooting as JPEG or RAW files, default is JPEG?

Be aware that some default Operting System settings can hide certain file types, like RAW, from the user.

Re: Canon Rebel T3 Trouble

katherinetori — Sat, 21 May 2016 18:51:00 GMT

I have a Macbook Pro. I've just been putting the memory card into the card reader slot on the side of the computer. I've been shooting in JPEG. The folder "DCIM" comes up, and when I click on it another folder "100 Canon" come up with photos that were previously taken, but the photos from the wedding are not. There is a folder titled "MISC" but when I open it there is nothing inside. I'm not very experienced with the camera yet, so I don't have any other type of program other than what came with my computer to view them.

Re: Canon Rebel T3 Trouble

Waddizzle — Sat, 21 May 2016 22:13:34 GMT

Are you certain that the images were saved as JPEG? Have you tried to "Import" any photos from the camera using the EOS utility? It is more likely that the files are there, but the OS is not displaying them to you because of the file types, than it is for the files to simply disappear for no apparent reason.

Was the camera malfunctioning when the photos were taken? Didn't the camera show previews after every shot?

Re: Canon Rebel T3 Trouble

RobertTheFat — Sun, 22 May 2016 01:55:32 GMT

@katherinetori wrote:
I recently took pictures at a friends wedding, but when I turned the camera back on the pictures were not showing up. The camera acknowledges that there were pictures taken because the counter skips from 1274 to 1395, but no matter what I do I cannot find the actual pictures. Is there any way to get them back? I've tried plugging it into my computer and that did not help either. I would be sick if these pictures were lost completely.

Any suggestions?

Was that card used in a different camera, before or since? Different camera models write their images into folders with different names. Examine the card on a computer, using a card reader (built-in or external), and look through each folder to see if your pictures are there.

Re: Canon Rebel T3 Trouble

katherinetori — Sun, 22 May 2016 21:59:04 GMT

Yes, it showed a preview of each of the pictures after they were taken. I just connected my camera back to my computer using the cord, but it's still not showing any new images. I just took a random picture, not changing any settings, and that image was retained, so I am unsure how to check for the image type on my computer, or how to make other types available to be seen?

Re: Canon Rebel T3 Trouble

Waddizzle — Sun, 22 May 2016 23:12:03 GMT

@katherinetori wrote:
Yes, it showed a preview of each of the pictures after they were taken. I just connected my camera back to my computer using the cord, but it's still not showing any new images. I just took a random picture, not changing any settings, and that image was retained, so I am unsure how to check for the image type on my computer, or how to make other types available to be seen?

The proper way to connect and download pictures from the camera to a computer is to use the Canon EOS Utility. Do you have it installed? Once you connect the USB cable, then you should turn on the camera and wait up to a minute for the EOS Utility to start up.

Re: Canon Rebel T3 Trouble

katherinetori — Mon, 23 May 2016 04:14:23 GMT

I opened the EOS Utility, but the pictures I took did not show up.

Re: Canon Rebel T3 Trouble

Waddizzle — Mon, 23 May 2016 12:50:06 GMT

@katherinetori wrote:
I opened the EOS Utility, but the pictures I took did not show up.

I am uncertain as to what exactly you mean. If you open the EOS Utility, the pictures do not "show up" until it connects to your camera, and you initiate a download. Even then, if you do not have "previews" enabled, you will not see any images.

Re: Canon Rebel T3 Trouble

ebiggs1 — Tue, 24 May 2016 12:16:14 GMT

katherin,

First off, stop using the SD card. Don't take any additional photos on it. If there is a problem it may write new shots on top of the wedding pictures. If that happens they will truly be lost so stop using it.

Stop using the camera to get the photos to the computer. Use the slot on the computer or a card reader.

What brand SD card do you have? Depending on that answer, try to find, or one may have come with the card, a recovery software.

Some are free. Some are not but this could be the only way to recover the shots if there was a problem. At any rate it will display the wedding shots if at all possible.