topic There appears to be a dirt speck on the sensor array of my 5D Marklll. It's present with any lens. in EOS DSLR & Mirrorless Cameras

There appears to be a dirt speck on the sensor array of my 5D Marklll. It's present with any lens.

iamredrover — Fri, 06 Sep 2013 08:59:54 GMT

How can get the speck removed from the sensor on a 5D Marklll?

Re: There appears to be a dirt speck on the sensor array of my 5D Marklll. It's present with any len

ebiggs1 — Fri, 06 Sep 2013 10:58:29 GMT

Join and then send it to CPS.

Re: There appears to be a dirt speck on the sensor array of my 5D Marklll. It's present with any len

trulandphoto — Fri, 06 Sep 2013 11:35:36 GMT

@iamredrover wrote:
How can get the speck removed from the sensor on a 5D Marklll?

My series of actions with my bodies is (1) activate the automotic sensor cleaning with the body sitting vertically on a hard service. (2) utilize manual sensor cleaning and use a rocket blower on the sensor (3) then have it professionally cleaned if necessary. Ever since my older 5D bodies, I've not needed to get to step (3).

I know a lot of people wet clean their own sensors. More power to them. Not me.

Re: There appears to be a dirt speck on the sensor array of my 5D Marklll. It's present with any len

hsbn — Fri, 06 Sep 2013 16:43:52 GMT

If it's still under warranty, Canon will clean it for free.

Re: There appears to be a dirt speck on the sensor array of my 5D Marklll. It's present with any len

Julius — Fri, 06 Sep 2013 18:28:26 GMT

Hi everyone!

To clarify: The service center will need to examine the camera before warranty coverage can be determined. If the Automatic sensor cleaning doesn't remove the spec, you can try manually cleaning the sensor with a blower. Here are the instructions:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=55394