topic Re: I Dropped my Camera in EOS DSLR & Mirrorless Cameras

I Dropped my Camera

kosta — Thu, 19 Jan 2017 07:51:41 GMT

Hello,couple of days ago i dropped my camera and untill that point my camera worked fine.so only part removed from the camera was the battery door,other than that just a scratch on the body,and then i put back the camera door and also the battery firmly placed,but still it won't turn on,i would greatly appreciate your ideas that might get it to work,thank you in advance

Re: I Dropped my Camera

Danny — Thu, 19 Jan 2017 13:42:03 GMT

Hi, kosta!

So that the Community can help you better, we will need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and midnight ET (5 AM to 9 PM PT), and Saturdays from 10 AM to 8 PM ET (7 AM to 5 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

Re: I Dropped my Camera

RobertTheFat — Thu, 19 Jan 2017 14:16:00 GMT

If you drop a camera hard enough to produce a scratch or knock the battery door loose, it almost certainly has some internal damage (and possibly also damage to the lens, if a lens was on it). If it's an old Rebel, it won't be worth the cost of fixing it. If it's a newer or better camera, it probably will be. But it needs professional attention, because such damage can be very hard to find.

Some people don't use the neck strap, thinking it makes them look like a nerd. Don't be one of those. The dirty little secret is that all photographers look like nerds; if you can't accept that. find another profession or hobby. And IIRC, the most nerdlike photographer I ever saw was wearing a neck strap. (What outed him was that he was trying to use bounce flash outdoors.)

Re: I Dropped my Camera

jrhoffman75 — Thu, 19 Jan 2017 14:20:21 GMT

There is a switch that is activated by the battery cover when the cover is closed. Check to see if the switch is stuck or the activator on the battery cover is damaged.

https://www.ifixit.com/Answers/View/280431/My+camera+won't+shoot.

Re: I Dropped my Camera

kosta — Thu, 19 Jan 2017 15:44:34 GMT

Hi Danny sorry about that,my model is 600D,yeah i will check knowledge base,thank you for the reply

Re: I Dropped my Camera

kosta — Thu, 19 Jan 2017 15:44:06 GMT

Hi RobertTheFat,yeah it did scratch the body,right below the battery compartment,and yes the lens on it,but not a single scratch.and for your information i am not in any way a professional photographer,just a guy with 600D and 18-135 kit lens,and trying to learn about it.also i always have the strap and at that moment my camera attached to a tripod and i accidently stepped on snow crystal.thank you for the reply

Re: I Dropped my Camera

kosta — Thu, 19 Jan 2017 15:43:43 GMT

Hi jrhoffman75 i will check that mate,thank you for the reply

Re: I Dropped my Camera

ebiggs1 — Thu, 19 Jan 2017 16:22:11 GMT

It needs to be checked out by Canon service. If nothing is broken, it still can have lens alignment issues.

Re: I Dropped my Camera

Dasgeiss — Fri, 07 Feb 2020 19:08:36 GMT

See if there is a tiny micro switch operated by the battery door when closed. You will have to look for it with a magnifying glass. If you find one then you may have to glue something like a piece of plastic on top of it to get it to push all the way down when the door is closed. Look for a protruding piece of plastic on the door as a hint where the switch may be located.

Re: I Dropped my Camera

wq9nsc — Fri, 07 Feb 2020 19:27:40 GMT

If you have a second battery pack or adapter kit also try it because battery packs are also subject to damage from the shock of a fall.

Good luck!

Rodger

Re: I Dropped my Camera

Dasgeiss — Fri, 07 Feb 2020 19:28:02 GMT

I have a Canon EOS Digital Rebel XTi camera which just stopped working.....dead as a door nail! I had gone outside; took some pictures; came back into the house and tried to turn it on to view some of them and it was dead! Just like that. I looked for micro switches; changed batteries; removed the card and replaced it; removed the card and the battery and held down the shutter release button for 15 seconds; and all to no avail. Any other suggestions? Sure would be appreciated. The camera takes very nice pictures and works like a dream when working of course!

Re: I Dropped my Camera

kvbarkley — Fri, 07 Feb 2020 21:03:23 GMT

It has been a good run, but:

Re: I Dropped my Camera

Dasgeiss — Sat, 08 Feb 2020 02:24:44 GMT

Thanks KVBarkley but I think I will try mouth to mouth resusitation first. Really, I will disassemble it starting at the power and move through the camera checking to see where the power stops. Then if that doesn't work I will take your advice. Sigh!