topic Re: Focus problem??? in EOS DSLR & Mirrorless Cameras

Focus problem???

Marci — Fri, 17 Aug 2018 18:46:12 GMT

I have an EOS 5d Mark IV camera with a Tamron maco. It's been working great for the last year I've been using them. In the last 2 days, as I'm photo'g still shots, it acts like it's having trouble focusing. I get a "clunk" sound following by "chattering" with a AI servo flashing in the viewfinder. I've search the web for any hints, cleaned the lens connection, then reset everything back to default settings. It's still happening. Any thoughts?

Re: Focus problem???

kvbarkley — Fri, 17 Aug 2018 18:53:04 GMT

Does it work with another lens?

Re: Focus problem???

Marci — Fri, 17 Aug 2018 19:50:59 GMT

Yes, it worked fine with another lens. This issue does not happen with every shot with the macro. I haven't figured out if there''s a pattern; it seems quite random.

Re: Focus problem???

ebiggs1 — Fri, 17 Aug 2018 22:08:16 GMT

" I've ..., cleaned the lens connection, then reset everything back to default settings"

Yeah, neither of those two things will help. Cleaning the contacts is just a feel good I did something. Actually you can do more damage to them than any benefit you get. Since it is a Tamron resetting the camera probably won't help any more than just turning it off and back on.

If I were you, I would call Tamron. It sounds like a total lens failure is in your future. Canon can not help you with this and would instruct you to stop using the Tamron, so call Tamron.

Re: Focus problem???

jrhoffman75 — Fri, 17 Aug 2018 22:47:12 GMT

Quite possibly a failure, but 1. does it do it in Single Shot, 2. when in AI Servo are you at a distance where it should focus (i.e. not to close?). AI Servo never locks focus like Single Shot; it keeps actively calculating on the subject.

Does the lens has image stabilizer or vibration control feature? If so, switch it off (if its on).

Re: Focus problem???

Marci — Sat, 18 Aug 2018 13:07:23 GMT

Yes, it does it in Single Shot. I turned off VC and it stopped. Sounds like it could be a VC issue with the lens. I appreciate your help in ID'g this problem. Looks like the next step is to contact Tamron.

Re: Focus problem???

ebiggs1 — Sat, 18 Aug 2018 16:24:56 GMT

"Looks like the next step is to contact Tamron.'

Now you'er talking!