topic T3i Shutter in EOS DSLR & Mirrorless Cameras

T3i Shutter

hoptoitlewis — Fri, 08 Dec 2017 20:33:46 GMT

My T3i isnt taking pictures at anything less than a 35mm. its making the noise as if its trying to close the shutter to take trhe picture and the screen turns black but it just wont capture. any suggestions?

Re: T3i Shutter

diverhank — Fri, 08 Dec 2017 20:47:25 GMT

What lens do you have? Without knowing anything else, it sounds like a cable ribbon inside your zoom lens had been damaged (by the zooming in and out), preventing proper operation at a certain zoom range.

When the lens can't focus, the camera won't take a picture. If the ribbon damage is the case, you need to send the lens in for repair. Some people buy the part and do it themselves (which is beyond my ability). You should try another lens to rule out some other reasons.

Re: T3i Shutter

kvbarkley — Sat, 09 Dec 2017 02:08:15 GMT

What do you mean "less than 35 mm", do you mean the zoom setting on the lens?