topic Re: No sound in video recording in EOS DSLR & Mirrorless Cameras

No sound in video recording

Luckyme — Thu, 17 Nov 2016 12:57:46 GMT

Hi, I am not getting sound in video recoding on my Canon EOS Rebel T5i which I was getting earlier. I've tried resetting the camera to factory settings but nothing is working. Please help!

Re: No sound in video recording

Waddizzle — Thu, 17 Nov 2016 14:06:44 GMT

How have you determined that it is not recording sound?

Are you using an external microphone, or the camera's built-in microphone?

Have you gone into the menus and verified that movie sound recording is actually enabled?

Re: No sound in video recording

Luckyme — Thu, 17 Nov 2016 14:20:33 GMT

Thanks for the reply. I am using built-in microphone and already checked sound setting which is enabled. Also, I checked the sound on Camera playback mode and on my laptop through reading card. Both the cases, my new videos don't have sound.

Re: No sound in video recording

Waddizzle — Thu, 17 Nov 2016 14:27:05 GMT

@Luckyme wrote:
Thanks for the reply. I am using built-in microphone and already checked sound setting which is enabled. Also, I checked the sound on Camera playback mode and on my laptop through reading card. Both the cases, my new videos don't have sound.

Well, you've covered the basic stuff. I suggest that you contact Canon Support.