topic Re: Difficulty EOS Rebel Xsi being recognized on my MacBook Air. in EOS DSLR & Mirrorless Cameras

Difficulty EOS Rebel Xsi being recognized on my MacBook Air.

liztibble — Wed, 16 Nov 2016 02:02:16 GMT

Hi, I am having difficulty getting my Canon EOS Rebel Xsi to be recognized on my MacBook Air. I need to download my pictures from my camera for my photography class. Any suggestions?

Re: Difficulty EOS Rebel Xsi being recognized on my MacBook Air.

kvbarkley — Wed, 16 Nov 2016 02:51:18 GMT

It should just work. How are you connecting it?

An Xsi might need to be changed to PTP from PC communications.

Re: Difficulty EOS Rebel Xsi being recognized on my MacBook Air.

liztibble — Wed, 16 Nov 2016 03:07:35 GMT

I connected the cord to the camera then to the USB port. I've tried both USB ports. Neither ones worked. Every time I've tried nothing pops up like it usually does. I just used last week. And I used the both ports over the last few days without an issued.

Re: Difficulty EOS Rebel Xsi being recognized on my MacBook Air.

kvbarkley — Wed, 16 Nov 2016 14:26:41 GMT

Could be a bad USB cable.

Try running ImageCapture and plugging the camera in.

You can always take out the card and use the card reader - if your MacAir is like mine you have one built in.