topic Re: Problems with flash in EOS DSLR & Mirrorless Cameras

Problems with flash

Salmaeliela — Fri, 10 Nov 2017 11:50:37 GMT

I have a Canon rebel t5i and every time I try to take a picture with flash it says there's a problem with the built-in flash and that i should switch the camera off and then back on. I do but then I get the same error message. What should I do?

Re: Problems with flash

kvbarkley — Fri, 10 Nov 2017 15:06:04 GMT

Does the flash pop up?

Re: Problems with flash

Salmaeliela — Fri, 10 Nov 2017 17:32:34 GMT

No. It says

"Err 05
Buillt-in flash could not be raised
Turn the camera off and on again"

Re: Problems with flash

kvbarkley — Fri, 10 Nov 2017 19:12:43 GMT

If you can't see any obvious mehanical issues with the flash, then you need to send it to Canon.

(You might try gently pushing up on the flash when it tries to release it.)

Re: Problems with flash

Salmaeliela — Fri, 10 Nov 2017 19:46:15 GMT

Okay. Thank you 😊