topic Re: EOS1000D / Rebel RAW problem in EOS DSLR & Mirrorless Cameras

EOS1000D / Rebel RAW problem

chrisfh — Sat, 16 May 2020 17:56:16 GMT

My daughter has resurrected an old EOS1000D camera and taken images in raw. She has transferred them to her (up to date) Mac but the cr2 files are not recognised by LR, PS or even DNG converter. I shoot in RAW with my EOS800D no problem, she sent me the images and I cannot read them on my Windows 10 desktop either. The DNG convertor actually says "the file appears to be an unsupported format".

We have both installed DPP and the canon camera raw plugin on our systems. And updated the Adobe apps. She bought a new SD 32G card a few days ago and there is still a problem. Her camera settings are creating both RAW & jpg, we can see the jpg images.

If I look at the RAW images through Bridge or DPP, I can see the exif information, but I cannot open or save the images. The exif info shows that the firmware is 1.0.7, I looked that up it appears to be the latest version.

We live in diff cities so have been using teamviewer to check her setups and updates on her system.

Would appreciate any help how to solve this!

Re: EOS1000D / Rebel RAW problem

Peter — Sat, 16 May 2020 19:39:29 GMT

Do you have a raw sample to upload? Use a file host like Google Drive or Dropbox.

Are you able to open this raw file from a 1000D?

Re: EOS1000D / Rebel RAW problem

kvbarkley — Sat, 16 May 2020 20:08:26 GMT

Is she shooting RAW+JPEG? I found that with that camera the RAWS in RAW+JPEG are not readable by anything, but if you save straight RAW, it was fine.

Re: EOS1000D / Rebel RAW problem

chrisfh — Sun, 17 May 2020 07:49:37 GMT

https://drive.google.com/open?id=11bdNho3YD2VN5XHLsAwfsP8c274jhSau

there are 2 crs file in the above link, thank you. She cannot open the raw file via pc or mac laptop, she says she can see the image on her camera screen but I'm not sure if she isnt looking at the jpg. As suggested I'll get her to set it to just raw, which will ensure also that she is just looking at her raw images

Re: EOS1000D / Rebel RAW problem

Peter — Sun, 17 May 2020 08:46:40 GMT

3 MB. The file size should be 9-15 MB. How does she transfer the files from card to computer?

As you can see, 75% of the raw file is missing. The embedded jpeg ~~at full size~~ is still there.

Re: EOS1000D / Rebel RAW problem

chrisfh — Sun, 17 May 2020 08:09:07 GMT

she's using the camera cable ... which is pretty old. Because she couldnt import using LR she copied and pasted. She's ordered a card reader which hopefully will arrive in the next couple of days?

Re: EOS1000D / Rebel RAW problem

Peter — Sun, 17 May 2020 09:20:29 GMT

Corrupt raw file + ~~full size~~ 1936x1288px embedded jpeg. Too bad there is no full size embedded jpeg from 1000D like the one in the newer camera models from Canon. Tell me if you want me to remove the picture.

A card reader seems to be a good idea.

Re: EOS1000D / Rebel RAW problem

Waddizzle — Sun, 17 May 2020 09:45:16 GMT

@Peter wrote:
3 MB. The file size should be 9-15 MB. How does she transfer the files from card to computer?
As you can see, 75% of the raw file is missing. The embedded jpeg ~~at full size~~ is still there.

Why would only the RAW files become corrupted, while the JPEG files seem to transfer without any issues?

Re: EOS1000D / Rebel RAW problem

chrisfh — Sun, 17 May 2020 10:05:50 GMT

I will update as soon as she has got the card reader and tries that, thank you

Re: EOS1000D / Rebel RAW problem

chrisfh — Sun, 17 May 2020 10:08:05 GMT

no need to remove the pic thanks

Re: EOS1000D / Rebel RAW problem

Peter — Sun, 17 May 2020 11:11:59 GMT

In the CR2 file the embedded jpeg that I extracted is at the beginning of the CR2 file and also smaller. I haven't extracted the other two embedded files.
The raw file in the CR2 file is corrupt, but 25% of it is still okey.
Perhaps also at the beginning, I don't know.

One way to check if the raw file is intact in the camera may be to check the file size like the picture below shows.

Re: EOS1000D / Rebel RAW problem

Waddizzle — Sun, 17 May 2020 12:09:15 GMT

@Peter wrote:
In the CR2 file the embedded jpeg that I extracted is at the beginning of the CR2 file and also smaller. I haven't extracted the other two embedded files.
The raw file in the CR2 file is corrupt, but 25% of it is still okey.
Perhaps also at the beginning, I don't know.

One way to check if the raw file is intact in the camera may be to check the file size like the picture below shows.

If the camera is recording both RAW and JPEG, which file would get displayed during playback? You will not see both.

Re: EOS1000D / Rebel RAW problem

Waddizzle — Sun, 17 May 2020 12:10:21 GMT

@kvbarkley wrote:
Is she shooting RAW+JPEG? I found that with that camera the RAWS in RAW+JPEG are not readable by anything, but if you save straight RAW, it was fine.

^THIS^

Re: EOS1000D / Rebel RAW problem

Peter — Sun, 17 May 2020 13:57:53 GMT

@Waddizzle wrote:
@Peter wrote:
In the CR2 file the embedded jpeg that I extracted is at the beginning of the CR2 file and also smaller. I haven't extracted the other two embedded files.
The raw file in the CR2 file is corrupt, but 25% of it is still okey.
Perhaps also at the beginning, I don't know.

One way to check if the raw file is intact in the camera may be to check the file size like the picture below shows.
If the camera is recording both RAW and JPEG, which file would get displayed during playback? You will not see both.

It will show the jpeg file size if you shoot raw+jpeg.

Re: EOS1000D / Rebel RAW problem

Waddizzle — Sun, 17 May 2020 13:25:44 GMT

@Peter wrote:
@Waddizzle wrote:
@Peter wrote:
In the CR2 file the embedded jpeg that I extracted is at the beginning of the CR2 file and also smaller. I haven't extracted the other two embedded files.
The raw file in the CR2 file is corrupt, but 25% of it is still okey.
Perhaps also at the beginning, I don't know.

One way to check if the raw file is intact in the camera may be to check the file size like the picture below shows.

If the camera is recording both RAW and JPEG, which file would get displayed during playback? You will not see both.
It will show the jpeg file size if you shoot raw+jpeg.

That's what I thought. Plus, it is not like you can delete one file or the other using the camera. If you delete one, you will delete them both. I would assume that the RAW file(s) is corrupt, and unrecoverable. Try shooting as RAW only.

Re: EOS1000D / Rebel RAW problem

Peter — Sun, 17 May 2020 14:13:23 GMT

@kvbarkley wrote:
Is she shooting RAW+JPEG? I found that with that camera the RAWS in RAW+JPEG are not readable by anything, but if you save straight RAW, it was fine.

Raw+jpeg according to Exif.

Re: EOS1000D / Rebel RAW problem

chrisfh — Sun, 17 May 2020 14:21:25 GMT

thank you I will look with her tomorrow .... remote video!

Re: EOS1000D / Rebel RAW problem - raw+jpg

chrisfh — Sun, 17 May 2020 18:53:35 GMT

Re: EOS1000D / Rebel RAW problem - raw only

chrisfh — Sun, 17 May 2020 18:54:40 GMT

Re: EOS1000D / Rebel RAW problem

Peter — Sun, 17 May 2020 19:03:51 GMT

The raw file seems big enough so if she is lucky it is just a transfer issue.