topic Re: Canon T5i Battery Puzzle in EOS DSLR & Mirrorless Cameras

Canon T5i Battery Puzzle

yadbugee — Wed, 27 Sep 2017 23:22:28 GMT

i am using a T5i camera and LP-E8 Battery and its original Charger.

I have been having low battery indicator on the camera for a while. I changed to a OEM battery, no respite. I change the charger thinking the charger is not charging it to full capacity, still no respite.

This is what it looks when I pop in a "Fully" charged battery in my Camera

I have no idea what setting is casuing and who is the culprit, Camera , or the Battery

What should I be looking at as the next steps

Re: Canon T5i Battery Puzzle

Waddizzle — Thu, 28 Sep 2017 00:15:27 GMT

What I see is that the battery is selected in the Quick Menu screen, and the selection square is red. What happens to the color of it when you move to other menu choices?

What happens when you re-select the battery and press [SET]? The camera seems to be trying to tell you something.

Re: Canon T5i Battery Puzzle

jrhoffman75 — Thu, 28 Sep 2017 13:11:57 GMT

The battery indicator is showing full charge.

Re: Canon T5i Battery Puzzle

yadbugee — Thu, 28 Sep 2017 15:20:13 GMT

Selection Square red is something that I highlighted.

When I reselect the battrey and press {SET], nothing changes ?

Any Suggestions ?

Re: Canon T5i Battery Puzzle

yadbugee — Thu, 28 Sep 2017 15:22:32 GMT

I think the battery level indicated shows more like "Battery is low, still enough for now" , it does not indicate "Battery Level is OK"

Re: Canon T5i Battery Puzzle

jrhoffman75 — Thu, 28 Sep 2017 15:38:34 GMT

It shows battery OK.

The image is black on white.

Camera is white on black.

I have a T5i - you are OK.

People can save themselves a lot of grief if they just read the camera manual.

Re: Canon T5i Battery Puzzle

diverhank — Sat, 07 Oct 2017 09:17:47 GMT

@yadbugee wrote:
I think the battery level indicated shows more like "Battery is low, still enough for now" , it does not indicate "Battery Level is OK"

I agree with jrhoffman75...it shows battery is OK...only the manual shows it in black...should have been all white as shown. All you need to do to verify is to wear the battery down enough to show the next level...if you see one black, two white then the manual had the colors reversed.

Re: Canon T5i Battery Puzzle

jrhoffman75 — Sat, 07 Oct 2017 13:03:19 GMT

The manual background is white, so it couldn’t show the battery in white.

Maybe be it would have been more clear if the manual showed a screenshot of the back of the camera.

Re: Canon T5i Battery Puzzle

RobertTheFat — Sat, 07 Oct 2017 13:22:14 GMT

@jrhoffman75 wrote:
The manual background is white, so it couldn’t show the battery in white.

Maybe be it would have been more clear if the manual showed a screenshot of the back of the camera.

There's no reason they ciouldn't show the battery indicator correctly in the manual. If it needs a black background, just print a black rectangle to show it on. We're talking "correctable oversight" here.

Re: Canon T5i Battery Puzzle

jrhoffman75 — Sat, 07 Oct 2017 13:38:02 GMT

On the left side of the page they show the “on camera” view. I should have pointed that out in my previous post.

Re: Canon T5i Battery Puzzle

Waddizzle — Sat, 07 Oct 2017 13:38:01 GMT

@RobertTheFat wrote:
@jrhoffman75 wrote:
The manual background is white, so it couldn’t show the battery in white.

Maybe be it would have been more clear if the manual showed a screenshot of the back of the camera.
There's no reason they ciouldn't show the battery indicator correctly in the manual. If it needs a black background, just print a black rectangle to show it on. We're talking "correctable oversight" here.

It is being illustraed correctly in the manual. The manual shows multiple bars to indicate a full charge, fewer bars to indicate less than a full charge, and no bars to indicate no charge, which is exactly what the camera does.

If you want to get technical, the manual is showing you how a top LCD display might display battery charge.

Re: Canon T5i Battery Puzzle

jrhoffman75 — Sat, 07 Oct 2017 15:01:04 GMT

For the T5i (and probably other bodies) the LCD screen display can be changed from black with white to white background with black.

Re: Canon T5i Battery Puzzle

CanonVictoria — Sun, 24 Feb 2019 02:54:32 GMT

I replaced the battery with a generic one on-line. After fully charging and inserting the battery the low charge and blinking image appears on the screen. Thinking that it might be the generic battery I purchased a I bought a new Canon battery and after fully charging the same blinking low battery image appears. Is this a problem with the camera or the charger? The camera is 2 1/2 years old and has worked fine until now.

Re: Canon T5i Battery Puzzle

Waddizzle — Sun, 24 Feb 2019 14:21:29 GMT

@CanonVictoria wrote:
I replaced the battery with a generic one on-line. After fully charging and inserting the battery the low charge and blinking image appears on the screen. Thinking that it might be the generic battery I purchased a I bought a new Canon battery and after fully charging the same blinking low battery image appears. Is this a problem with the camera or the charger? The camera is 2 1/2 years old and has worked fine until now.

You could have a charger problem. Are you using a Canon charger,, or a generic one?

Battery chargers deliver charging current a fixed rates. Batteries are designed to have charging currents delivered a fixed rates. When you start mixing up charger and battery brands, you can wind up with mismatches.

When the charger delivers more than the battery can handle, the battery may heat up. When the charger delivers less than the battery requires, the charger may start heating up, or even stop charging. In this latter case, it may appear that the charger has completed a charging cycle, when in reality is has simply shut down early to protect itself.

Re: Canon T5i Battery Puzzle

jrhoffman75 — Sun, 24 Feb 2019 14:43:36 GMT

Do you have access to a similar camera where you could try the batteries in it. Friends or camera store.

Re: Canon T5i Battery Puzzle

CanonVictoria — Sun, 24 Feb 2019 15:01:19 GMT

I am using the Canon charger that came with the camera. I will take the battery in to the store. If they find that the battery needs charging it looks like I will need a new charger. If they find that the battery is fully charged the problem will be with the camera.

Re: Canon T5i Battery Puzzle

John_ — Sun, 24 Feb 2019 15:47:51 GMT

It would be best if you brought all 4 into the store, the batteries, charger, and camera.

Re: Canon T5i Battery Puzzle

CanonVictoria — Sun, 24 Feb 2019 16:16:53 GMT

That is what I was planning to do. Stay tuned.

Re: Canon T5i Battery Puzzle

John_ — Sun, 24 Feb 2019 16:29:11 GMT

Ok and good luck!