topic Re: Red AF points not illuminating in EOS DSLR & Mirrorless Cameras

Red AF points not illuminating

ekpreinhards — Wed, 13 Jun 2018 13:34:54 GMT

Recently purchased a Canon 60D and whenever I autofocus I get the beep signalling focus has been obtained and the photos are in focus. However, the AF points do not illuminate red showing me where the focus point is. I have changed AF modes servo/one shot/focus and have tested multiple lenses with the same results, not sure how to fix this?

Thanks.

Re: Red AF points not illuminating

Ray-uk — Wed, 13 Jun 2018 14:14:24 GMT

See page 255 of the manual.

C.fn III-3 Set superimposed display to ON position.

If you don't have a user manual it can be downloaded from the Canon website here:

https://www.canon.co.uk/support/consumer_products/products/cameras/digital_slr/eos_60d.aspx?type=manuals&language=

Re: Red AF points not illuminating

ekpreinhards — Wed, 13 Jun 2018 15:01:41 GMT

@Ray-uk wrote:
See page 255 of the manual.
C.fn III-3 Set superimposed display to ON position.

If you don't have a user manual it can be downloaded from the Canon website here:

https://www.canon.co.uk/support/consumer_products/products/cameras/digital_slr/eos_60d.aspx?type=manuals&language=

Still doesn't work unfortunately

Re: Red AF points not illuminating

BurnUnit — Wed, 13 Jun 2018 15:38:56 GMT

Are you talking about not seeing the highlighted focus point(s) in DPP4 when you're doing editing?

Re: Red AF points not illuminating

ekpreinhards — Wed, 13 Jun 2018 21:25:59 GMT

@BurnUnit wrote:
Are you talking about not seeing the highlighted focus point(s) in DPP4 when you're doing editing?

No, I am referring to the focus point squares in the viewfinder which usually turn red once focus is acquired. But they do not turn red for me.

Re: Red AF points not illuminating

Waddizzle — Wed, 13 Jun 2018 22:32:00 GMT

@ekpreinhards wrote:
@BurnUnit wrote:
Are you talking about not seeing the highlighted focus point(s) in DPP4 when you're doing editing?
No, I am referring to the focus point squares in the viewfinder which usually turn red once focus is acquired. But they do not turn red for me.

If you bought a used camera, then it is always best to go into the menus and reset the camera back to a known state, the factory defaults. There are at least three places where this needs to be performed to fully reset the camera. One other spot that immediately comes to mind are the custom controls menu, which has its’ own reset option.

Re: Red AF points not illuminating

ekpreinhards — Thu, 14 Jun 2018 11:40:30 GMT

@Waddizzle wrote:
@ekpreinhards wrote:
@BurnUnit wrote:
Are you talking about not seeing the highlighted focus point(s) in DPP4 when you're doing editing?
No, I am referring to the focus point squares in the viewfinder which usually turn red once focus is acquired. But they do not turn red for me.
If you bought a used camera, then it is always best to go into the menus and reset the camera back to a known state, the factory defaults. There are at least three places where this needs to be performed to fully reset the camera. One other spot that immediately comes to mind are the custom controls menu, which has its’ own reset option.

Still no luck unfortunately

Re: Red AF points not illuminating

kvbarkley — Thu, 14 Jun 2018 12:49:51 GMT

Then I am afraid it is broken. Though you can call Cnon, they can walk you through to verify that it is broken. After that, it is up to you to get it fixed or not.

Re: Red AF points not illuminating

William_N — Thu, 14 Jun 2018 15:06:55 GMT

Hi ekpreinhards,

I agree with kvbarkley's conclusion.

By default the AF points in the Viewfinder should illuminate in red when focus is achieved with that point. Since resetting the camera to the factory defaults did not help, contacting our Technical Support department (HERE) would be the next step. They can verify that the camera needs service and provide repair information.

Re: Red AF points not illuminating

ekpreinhards — Thu, 14 Jun 2018 16:28:45 GMT

@William_N wrote:
Hi ekpreinhards,

I agree with kvbarkley's conclusion.

By default the AF points in the Viewfinder should illuminate in red when focus is achieved with that point. Since resetting the camera to the factory defaults did not help, contacting our Technical Support department (HERE) would be the next step. They can verify that the camera needs service and provide repair information.

For whatever reason, I am now seeing the red illumination of AF points; but only one of them. I have ensured that that AF point selection is on automatic. While changing focus point selection and looking through the viewfinder only one of the points illuminates red while the others remain black. Even when manually selecting the rest of the points they do not flash red when focusing. The centre focus point does flash red, but only partially, it looks like it is hidden behind the black square. Not sure what to make of this.

Re: Red AF points not illuminating

Waddizzle — Fri, 15 Jun 2018 00:27:22 GMT

@ekpreinhards wrote:
@William_N wrote:
Hi ekpreinhards,

I agree with kvbarkley's conclusion.

By default the AF points in the Viewfinder should illuminate in red when focus is achieved with that point. Since resetting the camera to the factory defaults did not help, contacting our Technical Support department (HERE) would be the next step. They can verify that the camera needs service and provide repair information.
For whatever reason, I am now seeing the red illumination of AF points; but only one of them. I have ensured that that AF point selection is on automatic. While changing focus point selection and looking through the viewfinder only one of the points illuminates red while the others remain black. Even when manually selecting the rest of the points they do not flash red when focusing. The centre focus point does flash red, but only partially, it looks like it is hidden behind the black square. Not sure what to make of this.

What shooting mode?

To have just the center AF point light up could be normal. It really depends upon the AF point selection and AF mode.