topic EOS T6- Focusing issues (not related to MF/AF button) in EOS DSLR & Mirrorless Cameras

EOS T6- Focusing issues (not related to MF/AF button)

aroryborealis — Thu, 12 Sep 2019 19:06:48 GMT

Hi Everyone- I have a t6 which is is not locking onto things in AF when I use my viewfinder. it will zoom in and out past focus and then just not take the shot. It will focus and take the shot in live view mode so I know the camera can focus, lock and take a shot. I have no issues taking a pic in MF. This happens when the camera is in any mode including auto mode, and lighting is not a factor (indoor, outdoor, bright or low light its still an issue). I reset the camera settings already. I am concerned that given that it focuses OK in live mode, could this mean that the mirror our AF points are dirty?

Re: EOS T6- Focusing issues (not related to MF/AF button)

Waddizzle — Thu, 12 Sep 2019 21:36:18 GMT

It might. Let a professional look at it. Contact Canon Support.

Re: EOS T6- Focusing issues (not related to MF/AF button)

Tim — Thu, 12 Sep 2019 22:41:06 GMT

hello aroryborealis,

We are sorry to hear the issues with your product persist. We recommend sending it into Canon for evaluation. You may fill out an online repair request form at the following link to setup your repair using our online service.

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

Re: EOS T6- Focusing issues (not related to MF/AF button)

Ronni44 — Sat, 14 Sep 2019 05:45:41 GMT

@aroryborealis wrote:
Hi Everyone- I have a t6 which is is not locking onto things in AF when I use my viewfinder. it will zoom in and out past focus and then just not take the shot. It will focus and take the shot in live view mode so I know the camera can focus, lock and take a shot. I have no issues taking a pic in MF. This happens when the camera is in any mode including auto mode, and lighting is not a factor (indoor, outdoor, bright or low light its still an issue). showbox reset the camera settings already. I am concerned that given that it focuses OK in live mode, could this mean that the mirror our AF points are dirty?

Yes the point is dirty.

Re: EOS T6- Focusing issues (not related to MF/AF button)

Ray-uk — Fri, 13 Sep 2019 10:31:45 GMT

There are various things that could cause this, dirty mirror or focus sensor are probably the least likely. Do NOT attempt to clean them yourself because you are likely to cause more damage, seek the advice of a professional repair shop.

Re: EOS T6- Focusing issues (not related to MF/AF button)

aroryborealis — Fri, 13 Sep 2019 13:11:18 GMT

thanks, what other issues would you think it is?

Re: EOS T6- Focusing issues (not related to MF/AF button)

aroryborealis — Fri, 13 Sep 2019 13:34:46 GMT

How much does sending to Canon for evaluation cost?

Re: EOS T6- Focusing issues (not related to MF/AF button)

Waddizzle — Fri, 13 Sep 2019 13:59:27 GMT

How much? Use the link provided Tim.

Re: EOS T6- Focusing issues (not related to MF/AF button)

John_ — Fri, 13 Sep 2019 18:19:58 GMT

Go on the Canon website, register your camera first then use the support phone number to call them for help as well as an estimate for any repairs.

Re: EOS T6- Focusing issues (not related to MF/AF button)

aroryborealis — Fri, 13 Sep 2019 18:31:59 GMT

Thanks everyone- I did get my hands on another lens and suddenly the issue was gone so now I am thinking its the lens. its the cheapo kit 18-55mm lens so not worth returning. Does anyone know of this issue in a lens or if theres an easy fix? I did clean the contacts to no avail. Thanks again.

Re: EOS T6- Focusing issues (not related to MF/AF button)

jrhoffman75 — Fri, 13 Sep 2019 20:31:02 GMT

If you put the original lens back on does the problem re-appear?

I am having trouble thinking of a lens related issue that would occur with one focusing mode and not another.

Re: EOS T6- Focusing issues (not related to MF/AF button)

aroryborealis — Fri, 13 Sep 2019 21:00:04 GMT

Hi- yes, the problem comes back with the original lens back on. Its just AF.. sometimes it works fine and a minute later it wont focus in and take the shot (it does try to focus in and out but doesnt stop in focus and shoiot).

Re: EOS T6- Focusing issues (not related to MF/AF button)

jrhoffman75 — Fri, 13 Sep 2019 21:03:18 GMT

Are using manual focus in LiveView or letting camera focus.

Re: EOS T6- Focusing issues (not related to MF/AF button)

aroryborealis — Fri, 13 Sep 2019 21:04:59 GMT

the issue is only in AF wwith viewfinder. If I go to AF with LiveView it will focus fine.

Re: EOS T6- Focusing issues (not related to MF/AF button)

aroryborealis — Fri, 13 Sep 2019 22:37:24 GMT

OK Everyone- Appreciate your help. Ive found the issue... the lens is bad. when looking down the lens I see a stuck/brocken aperture diaphram .... they arent bouncing around inside but there are 3-4 that are stuck partially closed. guess the lens is shot. Its just a kit lens so not worth trying to fix. what a shame.

Re: EOS T6- Focusing issues (not related to MF/AF button)

aroryborealis — Fri, 13 Sep 2019 22:14:40 GMT