topic 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air in EOS DSLR & Mirrorless Cameras

600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

nadav — Wed, 03 Jul 2019 22:34:32 GMT

Hi everyone,

I have a Canon 600D I am trying to connect to my Macbook Air using the EOS Utility. I have v2 (latest version - 2.14.31.12c) as it appears v3 does not support the 600D/T3i. I have gotten in to work a few times. But 90% of the time when I turn on EOS utility it just hands on the EOS V2 splash screen. Then I get the spinning beachball and the application is not responding.

Please help me connect my camera to my laptop. I really need to make this work. I don't have another conputer to connect it to.

Thanks!

Re: 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

jrhoffman75 — Thu, 04 Jul 2019 16:44:43 GMT

Works OK with MacBook Air 2018 and latest Mojave and 700D/Rebel T5i.

Are you trying to control the camera or just download images?

If downloading, a card reader will be faster and less likely to result in issues. Or you can just use Image Capture.

Re: 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

nadav — Thu, 04 Jul 2019 20:29:48 GMT

Thanks for getting back to me. I am trying to control the camera, so I can autofocus and change settings from in front of the camera. Out of curiosity, how much available harddrive space do you have? Someone suggested I might be too low there.

Re: 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

jrhoffman75 — Fri, 05 Jul 2019 00:36:20 GMT

I have a lot of available HD space and max RAM, but I don’t know that EOSU is heavily demanding of either.

Can you connect to your camera via Image Capture?

Re: 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

nadav — Fri, 05 Jul 2019 06:52:36 GMT

Hi John,

Thanks for getting back to me. Sorry for my lack of knowledge. What is Image Capture?

Re: 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

jrhoffman75 — Fri, 05 Jul 2019 11:18:35 GMT

Hi. Image capture is MacBook photo download app. If you can connect to it you are demonstarting that actual connection between camera and computer is OK.

It will be in your Applications folder.

Re: 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

nadav — Fri, 05 Jul 2019 11:30:38 GMT

Thank you for explaining. Yes! I am able to connect to Image Capture. If I can connect, why is EOS Utility freezing like 70-80% of the time?

Re: 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

nadav — Fri, 05 Jul 2019 11:40:38 GMT

I tried closing out of chrome, as well as all other apps, and clearing my system cache. I figured maybe that would free up enough memory to get me over the hump. EOS ran this time. I will see if it helps consistently.

Re: 600D/Mojave 10.14.5/EOS 2 not working - Macbook Air

jrhoffman75 — Fri, 05 Jul 2019 12:44:39 GMT

See this:

https://community.usa.canon.com/t5/Software/EOS-Utility-2-High-CPU-usage/td-p/208079