topic Re: Canon 4000d eos not turning off. in EOS DSLR & Mirrorless Cameras

Canon 4000d eos not turning off.

Suefitz79 — Sat, 15 Jun 2019 16:04:00 GMT

Hi

Hope someone can help me...I have a the 4000 d eos, over the past few days it has started to freeze and when I turn it off the LCD screen stays on. I have to take out the battery for it to turn off.

TIA

Re: Canon 4000d eos not turning off.

Waddizzle — Sun, 16 Jun 2019 11:09:50 GMT

Before you power it up again, remove the memory card. Turn on the camera. Turn off the camera. If the problem still persists without a memory card, then your camera needs to be serviced. Contact Canon Support.

If the problem goes away without a memory, obviously your memory card is suspect. I would try a new SD card. If you do not have a spare SD card on hand, then you should. I do not recommend buying a memory card on Amazon, because they seem to be flooded with counterfeit cards.

I only order cards online directly from a Canon dealer, or at a local camera dealer when I am out and about. Never use a micro-SD card with an adapter. The adapters make them unreliable. Always format a new memory card in your camera, too. I recommend name brands like Lexar or Sandisk. I recommend the Sandisk Extreme 32GB card for that camera.

Re: Canon 4000d eos not turning off.

Suefitz79 — Sun, 16 Jun 2019 11:45:05 GMT

Great thanks I'll try that, I did wonder whether it was the memory card, while i do have a Sandisk I am guilty of using a micro SD with adapter. In that case I'm surprised it's taken so long to do it. Thanks for your help.

Re: Canon 4000d eos not turning off.

Suefitz79 — Sun, 23 Jun 2019 10:50:29 GMT

Just to say thank you seems to be all sorted, and phew just for the price of a SD card (not micro, have learnt my lesson!!) Taking it for a spin today!