topic Re: EOS Rebel SL1 DSLR Is Suddenly on Crack in EOS DSLR & Mirrorless Cameras

EOS Rebel SL1 DSLR Is Suddenly on Crack

SMW28604 — Sat, 02 Sep 2017 21:17:04 GMT

My camera has suddenly started acting INSANE. None of the settings buttons on the back do anything, including the playback button. The dial on top works in that it changes the settings seemingly, but when it's on anything except flash off, it starts flashing and says "busy." I was able (somehow) to get the playback to work briefly so I saw that a test photo was actually there so it is taking photos apparently. Attaching photo of how settings are now. Thought the problem might be that quick control, but can't get that to budge either. My friend said replace the memory card, but that didn't work. I'm at a loss. Anybody ever experience anything like this? Would greatly appreciate any help.

Thanks! ~Suzanne

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

kvbarkley — Sun, 03 Sep 2017 14:02:35 GMT

Replacing the memory card* was a good idea, but if that did not work, it looks like something is broken. You should call Canon.

*I am assuming it is a full size card, not a small card with an adapter. If yo are using an adapter, try a full size card.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

Waddizzle — Sun, 03 Sep 2017 14:10:15 GMT

Good advice to only use full size SD cards. You could try going into the menus and resetting the camera back to factory defaults, too.

You should be able to power up the camera without a memory card, which can rule out if the card is the problem. You should perform a low level format in the camera on any memoru card before use.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

ebiggs1 — Sun, 03 Sep 2017 14:53:20 GMT

A couple of things. We know the SD card is working if it has pictures on it plus you tried a new one. The second thought is, did you try a mirror lock up? Perhaps trying to clean the SL1?

Remove the battery and the SD card for a few days. If it was a mirror lock-up this will reset it. Recharge the battery and try again. Unlikely to work but easy to try. If that doesn't work call Canon service.

If memory serves me correctly the SL1 has an internal keep alive battery which makes a total reset difficult. I doubt removing the main battery will reset it. Unless you leave it out for an extended time period, that is. If you have to input the time and date, then the SL1 did reset. If you don't have to, it did not.

Call Canon service.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

SMW28604 — Sun, 03 Sep 2017 23:29:41 GMT

What do you mean by "full-sized card"? It's a SAN Disk 16 MB... could be close to being full, but I did try a new bigger card and that didn't change anything.

Thank you!

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

SMW28604 — Sun, 03 Sep 2017 23:31:04 GMT

Wish I could go into menus! Will try it again tomorrow when I feel less like hurling the camera off the balcony.

thank you!

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

Waddizzle — Sun, 03 Sep 2017 23:33:11 GMT

@SMW28604 wrote:
What do you mean by "full-sized card"? It's a SAN Disk 16 MB... could be close to being full, but I did try a new bigger card and that didn't change anything.

Thank you!

SD cards can come in two physical sizes. The original "full size" card, and more recently a much smaller micro-SD card, which typically comes with a plastic adapter so that you can use it in a "full size" slot. My dash cams and GPS use micro-Sd cards directly, without an adapter. Some smart phones and tablets use them for memory expansion.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

Waddizzle — Sun, 03 Sep 2017 23:35:42 GMT

@SMW28604 wrote:
Wish I could go into menus! Will try it again tomorrow when I feel less like hurling the camera off the balcony.

thank you!

Did you try to power it up without a memory card? Make sure that it is not in video mode, BTW.

Make sure all of the buttons can click as they should, and are not stuck with dirt.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

RobertTheFat — Sun, 03 Sep 2017 23:36:24 GMT

@SMW28604 wrote:
What do you mean by "full-sized card"? It's a SAN Disk 16 MB... could be close to being full, but I did try a new bigger card and that didn't change anything.

Thank you!

He means don't use a micro-SD card (the kind used in call phones) with an adapter to make it fit an SD slot. Those often don't work well in cameras.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

SMW28604 — Sun, 03 Sep 2017 23:36:49 GMT

Oh, then it's full-sized.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

SMW28604 — Sun, 03 Sep 2017 23:45:06 GMT

It does power on without the card in it and does the exact same thing: flash goes off two or three times and none of the buttons work. No dirt on anything---I haven't used this camera a whole helluva lot and it's only 3 years old!

it has been sitting in its case when I'm not using it on top of a wireless printer, which I use *super* infrequently and is almost always powered off. But wanted to mention it anyway....

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

SMW28604 — Sun, 03 Sep 2017 23:49:58 GMT

I've taken the battery and card out and will check again in a couple of days.

thanks, everyone!

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

Waddizzle — Mon, 04 Sep 2017 12:16:21 GMT

@SMW28604 wrote:
It does power on without the card in it and does the exact same thing: flash goes off two or three times and none of the buttons work. No dirt on anything---I haven't used this camera a whole helluva lot and it's only 3 years old!

it has been sitting in its case when I'm not using it on top of a wireless printer, which I use *super* infrequently and is almost always powered off. But wanted to mention it anyway....

Okay, so we can rule out the memory card for the time being, and look elsewhere.

If you power on, and the flash fires, then the camera could be trying to focus with the focus assist beam. Check the shutter button again. Make sure it is not jammed or stuck with dirt. All of the buttons should "click" when pressed. The shutter should click twice. Once for a half press, and again for a full press.

It sounds like you have a bad button problem, or a circuit board problem. In either case, you need to contact Canon Service.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

SMW28604 — Wed, 06 Sep 2017 14:32:48 GMT

Welp. Nothing worked. Will go through Canon. Thanks again!

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

ebiggs1 — Wed, 06 Sep 2017 16:03:13 GMT

It is where you were headed all along!

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

Mr_Fusion — Fri, 08 Sep 2017 02:28:24 GMT

There is no reason NOT to use a micro card and adapter in any Canon camera. 4k video may create a heat problem that may be an issue with an adapter, but would also be an issue with a standard card unless the camera allows some heat dispersion. (Which could be the reason Canon doesn't offer 4k video in its EOS line) Any heat created by HD video or still shooting is too insignificant to be a problem with either full size or micro in an adapter.

Micro SD uses eight contacts while full size uses nine. Full size cards have a reserved contact that micro doesn't. The eight micro contacts line up into the eight usable adapter contacts. These contacts are solid contacts so there is no loss of speed due to any signal processing.

Repeat removal and insertion of a card will cause wear on the contacts. That applies to full size cards, adapters, micro cards AND the female sockets they connect to. While SD uses little friction on the contacts, there is always going to be some wear. The only way to avoid wear is to leave the card in the camera and use the USB cable or WiFi.

I have not seen any MTBF difference between full size and micro cards adhering to the SD Consortium standards. There are, however, many counterfeit cards out there. Only buy from a reputable outlet, such as B&H, Adorama, and Best Buy.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

Waddizzle — Fri, 08 Sep 2017 07:53:11 GMT

@Mr_Fusion wrote:
There is no reason NOT to use a micro card and adapter in any Canon camera. 4k video may create a heat problem that may be an issue with an adapter, but would also be an issue with a standard card unless the camera allows some heat dispersion. (Which could be the reason Canon doesn't offer 4k video in its EOS line) Any heat created by HD video or still shooting is too insignificant to be a problem with either full size or micro in an adapter.

Micro SD uses eight contacts while full size uses nine. Full size cards have a reserved contact that micro doesn't. The eight micro contacts line up into the eight usable adapter contacts. These contacts are solid contacts so there is no loss of speed due to any signal processing.

Repeat removal and insertion of a card will cause wear on the contacts. That applies to full size cards, adapters, micro cards AND the female sockets they connect to. While SD uses little friction on the contacts, there is always going to be some wear. The only way to avoid wear is to leave the card in the camera and use the USB cable or WiFi.

I have not seen any MTBF difference between full size and micro cards adhering to the SD Consortium standards. There are, however, many counterfeit cards out there. Only buy from a reputable outlet, such as B&H, Adorama, and Best Buy.

This is bad science, and bad advice.

If you want a reason not to use a micro=SD card and adapter, then pick up any instruction manual and READ it. They all have a page where they list what types of cards compatible, and recommended for use with the cameras.

You will typically see "SD, SDHC, or SDXC" cards as the recommended types. Notice what is NOT written, micro-SD cards.

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

ebiggs1 — Fri, 08 Sep 2017 14:20:33 GMT

"This is bad science, and bad advice."

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

Mr_Fusion — Sat, 09 Sep 2017 18:16:52 GMT

Micro SDHC cards are very acceptable. The "micro" refers to the physical size and nothing else. Manuals don't specifically differentiate or point to micro cards simply because an SD card is an SD card, regardless of the size.

It is a myth and bad practice to advise others without a solid reason. If you can point to any legitimate source that says NOT to use micro cards, then please cite it. In the mean time, every major AD manufacturer states their micro cards work well in cameras. Again, the ONLY caveat is in videoing 4k where heat may be a problem

Re: EOS Rebel SL1 DSLR Is Suddenly on Crack

RobertTheFat — Sat, 09 Sep 2017 19:00:13 GMT

@Mr_Fusion wrote:
Micro SDHC cards are very acceptable. The "micro" refers to the physical size and nothing else. Manuals don't specifically differentiate or point to micro cards simply because an SD card is an SD card, regardless of the size.

It is a myth and bad practice to advise others without a solid reason. If you can point to any legitimate source that says NOT to use micro cards, then please cite it. In the mean time, every major AD manufacturer states their micro cards work well in cameras. Again, the ONLY caveat is in videoing 4k where heat may be a problem

We've had enough people write in with complaints that went away when they stopped using micro-SD cards to convince us that they're a bad idea, no matter how one interprets Canon's recommendations. We couldn't care less that you think we're all wet, and we can't stop you from telling others that we are. But here's what I'd say to anyone who asks why he should take our advice rather than yours: "There is no more mission-critical device in your camera than the memory card. If it doesn't work correctly, your photo shoot is toast. The most common memory card failure is poor contact between the card and the camera. By using a micro card, you add an extra set of contacts for no compelling reason. Why would you want to introduce this unnecessary risk factor?"