topic Re: Can't connect 5d mark iii to PC in EOS DSLR & Mirrorless Cameras

Can't connect 5d mark iii to PC

kno_ho — Wed, 28 Feb 2018 18:51:31 GMT

Hi,

I connect the USB cable to my Canon 5d mark iii, plug into my laptop, turn on the Camera and nothing happens. I also tried with EOS Utility Launcher, but it does not find the camera.

I've been searching in the menu, but I don't find any options in regards of connectivity.

Would truly appreciate some support.

Thanks,

Miguel

Re: Can't connect 5d mark iii to PC

John_B — Wed, 28 Feb 2018 19:02:05 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

Re: Can't connect 5d mark iii to PC

kno_ho — Wed, 28 Feb 2018 19:06:34 GMT

Thanks John,

I'm using windows 10 pro x64

Re: Can't connect 5d mark iii to PC

RobertTheFat — Thu, 01 Mar 2018 04:05:16 GMT

@kno_howrote:
Hi,

I connect the USB cable to my Canon 5d mark iii, plug into my laptop, turn on the Camera and nothing happens. I also tried with EOS Utility Launcher, but it does not find the camera.

I've been searching in the menu, but I don't find any options in regards of connectivity.

Would truly appreciate some support.

Thanks,

Miguel

That can happen if you're using a "power only" USB cable.

Re: Can't connect 5d mark iii to PC

kno_ho — Thu, 01 Mar 2018 08:18:15 GMT

Thanks for the answer Robert,

I'm using this cable, isn't it the right one?

Re: Can't connect 5d mark iii to PC

Rasputin1309 — Wed, 27 Mar 2019 06:11:15 GMT

I'm having the same problem - never had an issue in 4 or 5 years but now after using 2 different cables and trying all 3 usb ports I can't seem to get any connection between my camera and windows 10 computer

Re: Can't connect 5d mark iii to PC

ebiggs1 — Wed, 27 Mar 2019 14:06:05 GMT

"I'm using this cable, isn't it the right one?"

You got the correct one, free, with your camera.

Re: Can't connect 5d mark iii to PC

ebiggs1 — Wed, 27 Mar 2019 14:14:49 GMT

"I can't seem to get any connection between my camera and windows 10 computer..."

Both my cameras connect to Canon Utility and LR and DPP4 without issue and I am on Windoze 10. So, it is possible, why, are yours not, I don't know. I would reset the camera and make sure there is nothing running in the BG on Win 10. It is not good to have two competing software's going at the same time. Check to see if any wi-fi is interfering, too. Turn it off until it is eliminated as an issue.

Re: Can't connect 5d mark iii to PC

kvbarkley — Wed, 27 Mar 2019 15:48:23 GMT

No, that is a power/USB cable for a DVD player. Who knows how it is connected.