topic Re: Canon 6D sensor twitching/ Shutter unresponsive in EOS DSLR & Mirrorless Cameras

Canon 6D sensor twitching/ Shutter unresponsive

sprtcx2000 — Tue, 19 Sep 2017 16:06:02 GMT

Hi Canoncominity, I'm hoping someone can help me with this weird issue.

I was able to get a Canon 6D recently, with the understaanding it had a "cannot communicate with battery" issue. When I installed a new battery, a list of problems occured.

-The shutter window kept twitching while it was off, and would stop when it turned on. When I attached a lens, sometimes would stop, other times it would accelerate the twitching.

-It does not read any lens.

-The shutter release button is unresponsive. I cannot autofocus, no metering, not firing. I can access live view mode and it records fine, but have to control lens manually.

Any suggestions are welcomed.

Thanks!

Re: Canon 6D sensor twitching/ Shutter unresponsive

kvbarkley — Tue, 19 Sep 2017 16:51:59 GMT

Was it an OEM Canon battery?

Re: Canon 6D sensor twitching/ Shutter unresponsive

sprtcx2000 — Tue, 19 Sep 2017 17:42:01 GMT

Yes it was. I have two LP-E6 batteries, one new and aanother from a 60D, but both did the same thing.

Re: Canon 6D sensor twitching/ Shutter unresponsive

Waddizzle — Tue, 19 Sep 2017 22:59:49 GMT

@sprtcx2000 wrote:
Yes it was. I have two LP-E6 batteries, one new and aanother from a 60D, but both did the same thing.

Sounds like it needs a professional repair. I suggest that you do it. You will love the low light performance over the 60D.

Re: Canon 6D sensor twitching/ Shutter unresponsive

RobertTheFat — Wed, 20 Sep 2017 05:58:12 GMT

@sprtcx2000 wrote:
Hi Canoncominity, I'm hoping someone can help me with this weird issue.

I was able to get a Canon 6D recently, with the understaanding it had a "cannot communicate with battery" issue. When I installed a new battery, a list of problems occured.

-The shutter window kept twitching while it was off, and would stop when it turned on. When I attached a lens, sometimes would stop, other times it would accelerate the twitching.

-It does not read any lens.

-The shutter release button is unresponsive. I cannot autofocus, no metering, not firing. I can access live view mode and it records fine, but have to control lens manually.

Any suggestions are welcomed.

Thanks!

I'd wonder if it's been dunked. If it was in fresh water and not for too long, it might be repairable. If it was in salt water, probably not. That's about as bad as it gets, short of being run over by a truck.

Re: Canon 6D sensor twitching/ Shutter unresponsive

sprtcx2000 — Wed, 20 Sep 2017 15:03:18 GMT

@Wadizzle Right! I started out with renting the 6D and it saved alot of the images I took from rookie mistakes (mostly high isos).

Re: Canon 6D sensor twitching/ Shutter unresponsive

sprtcx2000 — Wed, 20 Sep 2017 15:04:45 GMT

Crap! Salt water would make me cry. Thanks @RobertTheFat

Re: Canon 6D sensor twitching/ Shutter unresponsive

sprtcx2000 — Wed, 04 Oct 2017 17:42:42 GMT

UPDATE: I sent it out to Canon and they just got back to me saying "it's beyond economical repair due to extensive water damage". Needless to say I am bummed, but like all things, gotta move forward.

Now I'm considering should I try finding a third party to fix it, attempt it myself, or resell it for cheap.

Re: Canon 6D sensor twitching/ Shutter unresponsive

Waddizzle — Wed, 04 Oct 2017 23:57:42 GMT

@sprtcx2000 wrote:
UPDATE: I sent it out to Canon and they just got back to me saying "it's beyond economical repair due to extensive water damage". Needless to say I am bummed, but like all things, gotta move forward.
Now I'm considering should I try finding a third party to fix it, attempt it myself, or resell it for cheap.

That’s not good news.

I assume that getting a refund is not an option. If Canon won’t fix it, then I would be inclined to abandon the idea of a repair. You would be throwing more good money at a bad investment.

Set it on a shelf as a paper weight. You might be able to sell it to someone who wants mechanical parts. But, the odds of connecting with such a person are slim to none. I guess that’s what eBay is for.

I recommend the Canon Refurbished store for a good deal on 6D, which comes with a one year warranty.

Re: Canon 6D sensor twitching/ Shutter unresponsive

sprtcx2000 — Thu, 05 Oct 2017 14:09:56 GMT

I hate having to get rid of it, especially with only 11,000 shutter count. If it's only the motherboard, pcb board couldn't that be replaced?

Everything else works except shutter release button, reading lens, and the irregular shutter movement. It still can record video with no problem, connect it through wifi and it can take pictures despite the fact it does not display on the phone.

Excuse my stubborness, but even if it is a cheap investment(I did not pay much), I would still like to get it working if possible.

Re: Canon 6D sensor twitching/ Shutter unresponsive

RobertTheFat — Thu, 05 Oct 2017 14:41:58 GMT

@sprtcx2000 wrote:
I hate having to get rid of it, especially with only 11,000 shutter count. If it's only the motherboard, pcb board couldn't that be replaced?

Everything else works except shutter release button, reading lens, and the irregular shutter movement. It still can record video with no problem, connect it through wifi and it can take pictures despite the fact it does not display on the phone.

Excuse my stubborness, but even if it is a cheap investment(I did not pay much), I would still like to get it working if possible.

Nobody's telling you what to do, and you obviously don't need our permission for whatever you decide. Your camera is unreliable, or you wouldn't have come to us. And Canon has warned you that having it commercially repaired isn't worth the cost. That's that.

But if you want to take on restoration of the camera as a leisure time activity, there's absolutely nothing wrong with that. It's not "stubbornness", any more than fishing or gardening or golf is stubbornness. If you enjoy doing it and have the time, go for it.

Re: Canon 6D sensor twitching/ Shutter unresponsive

sprtcx2000 — Thu, 05 Oct 2017 14:44:53 GMT

Robert I could give you a hug. Thanks for that 🙂