topic Images appearing with black line on them on my Canon 6d in EOS DSLR & Mirrorless Cameras

Images appearing with black line on them on my Canon 6d

katrina428 — Sat, 08 Jul 2017 17:46:00 GMT

Hey everyone! So my wonderful Canon 6d is having issues. Everytime I take a picture a black bar appears sideways on it. Can anyone tell me what this is and how to fix it? I tried doing the sensor cleaning that you can select in the camera, but nothing!

I appreciate any help you may have. Thanks!

Re: Images appearing with black line on them on my Canon 6d

RobertTheFat — Sat, 08 Jul 2017 18:24:58 GMT

Could be a sticky shutter. Better have Canon look at it.

Re: Images appearing with black line on them on my Canon 6d

darcympace — Sat, 08 Jul 2017 23:21:29 GMT

This just happened to me today during a photo shoot. Would love any advice. I'll be checking with Canon too.

Thanks!

Re: Images appearing with black line on them on my Canon 6d

Waddizzle — Sat, 08 Jul 2017 23:59:39 GMT

@darcympace wrote:
This just happened to me today during a photo shoot. Would love any advice. I'll be checking with Canon too.
Thanks!

Bad shutter, which is not a user repair. Let the Canon professionals repair it.

What happens in Live View? Can you see anything prior to taking a shot?

Re: Images appearing with black line on them on my Canon 6d

ebiggs1 — Sun, 09 Jul 2017 14:25:18 GMT

Ditto the faulty shutter. It needs Canon service.

Re: Images appearing with black line on them on my Canon 6d

katrina428 — Sun, 09 Jul 2017 22:10:35 GMT

Thanks!

Re: Images appearing with black line on them on my Canon 6d

katrina428 — Sun, 09 Jul 2017 22:12:25 GMT

Thanks for your help! It has the black mark on the live view screen as well

Re: Images appearing with black line on them on my Canon 6d

ConPro — Tue, 28 Aug 2018 17:29:00 GMT

I have the exact issue but with an old Rebel XTi. Did you find out what the solution was or have it repaired by Canon?

Re: Images appearing with black line on them on my Canon 6d

ConPro — Tue, 28 Aug 2018 17:33:50 GMT

Did you have it repaired? Having the same issue and wonder if it's worth fixing an old Rebel Xti.
Thanks!

Re: Images appearing with black line on them on my Canon 6d

ebiggs1 — Tue, 28 Aug 2018 18:30:51 GMT

"I have the exact issue but with an old Rebel XTi. Did you find out what the solution was or have it repaired by Canon?"

Canon no longer services the XTi. You need a private shop like Midwest Camera Repair.

Re: Images appearing with black line on them on my Canon 6d

ConPro — Tue, 28 Aug 2018 18:44:59 GMT

Okay, thanks! Time for a new camera I guess