topic Re: 7D with incorrect Mode Dial readings in EOS DSLR & Mirrorless Cameras

7D with incorrect Mode Dial readings

satmike — Tue, 15 Aug 2017 12:53:22 GMT

I recently updated the firmware on my 7D to 2.0.6, and discovered on a recent shoot that I had lost the ability to do anything in Manual. Upon closer inspection, it now looks like I have lost the ability to select "Creative Auto", Aperature Priotrity, and Manual. I do, however, now have dual instances of "Program", Shutter Priority, and Bulb, each occupying one of the missing modes' slots. I have tried clearing the defaults via the menu, as well as trying to do the factory default by removing the internal clock battery. Is there anyway to rollback the firmware? Any other ideas? Many thanks

Re: 7D with incorrect Mode Dial readings

jrhoffman75 — Tue, 15 Aug 2017 13:03:26 GMT

Try reinstalling firmware.

If that doesn't work give Canon a call at 1-800-OK-CANON.

Re: 7D with incorrect Mode Dial readings

satmike — Tue, 15 Aug 2017 13:10:13 GMT

Thanks mate, unfortunately I have tried a few times with reinstalling the firmware, including fresh dowloads, with no joy. I will certainly be giving Canon a call this morning, though not expecting much as I am long out of warranty.

Re: 7D with incorrect Mode Dial readings

RobertTheFat — Tue, 15 Aug 2017 13:23:16 GMT

@satmike wrote:
Thanks mate, unfortunately I have tried a few times with reinstalling the firmware, including fresh dowloads, with no joy. I will certainly be giving Canon a call this morning, though not expecting much as I am long out of warranty.

We've heard of cases where the label on the mode dial has gotten rotated (it's sometimes glued on rather weakly), so that the dial's various settings no longer say what they mean. You should probably try to rule that out before spending money on a repair.

Re: 7D with incorrect Mode Dial readings

Ray-uk — Tue, 15 Aug 2017 13:40:55 GMT

If you can find an old version of the firmware you can re-install that but I would suggest the the new version you installed was corrupted. The best thing to try first is to get a fresh download of the new version and re-install that.

Re: 7D with incorrect Mode Dial readings

satmike — Tue, 15 Aug 2017 13:47:49 GMT

Thanks, but the label is affixed firmly. The current mode dial readings are as follows:

A---------->Auto

CA-------->Program

P---------->Program

TV-------->TV

AV-------->TV

M--------->Bulb

B--------->Bulb

Re: 7D with incorrect Mode Dial readings

satmike — Tue, 15 Aug 2017 13:48:36 GMT

Thanks, though I have tried with multiple, fresh downloads

Re: 7D with incorrect Mode Dial readings

diverhank — Tue, 15 Aug 2017 16:57:53 GMT

It's probably just a coincidence that a firmware was done - I think your Mode Dial is broken.