MAC DPP issues

cademooney — Sun, 13 Aug 2017 04:16:20 GMT

Hey,

I have a MAC with 10.6.8 OS X and I cant seem for the life of me to get the Digital Photo Professional to install.

I can download it and once I go to open it to start the install it says 'This software is not compatible with your operating system'. I have tried to dowloan different versions through the Canon website but some won't even open once I have downloaded the ZIP file. I have a 5D Mark IV. Can someone please help?? I have clicked on Software Update... and it doesnt a scan and says its up to date..

Thanks, Cade

Re: MAC DPP issues

Tim — Wed, 22 Nov 2017 22:49:19 GMT

OSX 10.9 Mavericks is the last supported operating system in that series. So, OSX 10.6.8 is too old to support the software necessary to support the EOS 5D Mark IV. You may need to consider upgrading your operating system or using a newer computer.

topic MAC DPP issues in EOS DSLR & Mirrorless Cameras

MAC DPP issues

Re: MAC DPP issues