topic Re: 80D turns off on its own in EOS DSLR & Mirrorless Cameras

80D turns off on its own

lhilton1991 — Tue, 28 Mar 2017 22:35:25 GMT

I have a 6 month old 80D. Randomly in use the camera turns off by itself. Sometimes itll turn back on if i press some buttons, but most of the time i have to turn it off then on again. The battery is charged but im not sure whats causing this. ANyone have any idea by any chance?

This youtube video demonstrates the same issue.

https://www.youtube.com/watch?v=I8WnYIRkoyk

Thank you so much

Re: 80D turns off on its own

jrhoffman75 — Tue, 28 Mar 2017 22:52:09 GMT

Are you doing anything to turn it back on or is it going off and on on its own?

Re: 80D turns off on its own

lhilton1991 — Wed, 29 Mar 2017 01:07:52 GMT

We flip it off and on again. But sometime when it turns off. We can just press some buttons and it will react again.

Re: 80D turns off on its own

jrhoffman75 — Wed, 29 Mar 2017 01:50:55 GMT

There is a timer that shuts power off and extinguishes the display. Let me find it.

The LCD is on a 4 second timer. Does that seem about right for your camera's behavior?

Re: 80D turns off on its own

lhilton1991 — Wed, 29 Mar 2017 01:16:14 GMT

If you're referring to the auto power off, we've disabled it 😞

Re: 80D turns off on its own

Waddizzle — Wed, 29 Mar 2017 02:14:21 GMT

@lhilton1991 wrote:
If you're referring to the auto power off, we've disabled it 😞

Just because it may blank the screen, what makes you think the camera is turning itself off. When it does go into low power mode, which is not the same as turning itself off, it may take a couple of seconds for the camera to fully wake back up.

I have not heard you describe anything out of the ordinary.

Re: 80D turns off on its own

lhilton1991 — Wed, 29 Mar 2017 02:15:17 GMT

Well I believe it is because it does it while the camera is recording as well. My wife uses it to film her YouTube videos. So idk why it would do that while she's recording you know?

Re: 80D turns off on its own

RobertTheFat — Wed, 29 Mar 2017 02:23:24 GMT

@lhilton1991 wrote:
Well I believe it is because it does it while the camera is recording as well. My wife uses it to film her YouTube videos. So idk why it would do that while she's recording you know?

A camera turns off while shooting video because it thinks the sensor is in danger of overheating or because the 30-minute limit has been reached.

Re: 80D turns off on its own

lhilton1991 — Wed, 29 Mar 2017 02:30:53 GMT

Yes but it never reached thirty minutes. And also, it's not overheating because it will happen very fast. About a few minutes into recording

Re: 80D turns off on its own

kvbarkley — Wed, 29 Mar 2017 15:13:08 GMT

I would try a new Canon battery.

Re: 80D turns off on its own

BurnUnit — Thu, 30 Mar 2017 15:23:17 GMT

Would it do this because the camera's buffer memory is full? Are you using a suitably high speed memory card?

You might try shooting some lower resolution video and see if that alleviates the problem. Did you format your card in the camera?

Re: 80D turns off on its own

Hauyoudoin — Thu, 30 Nov 2017 02:44:00 GMT

Have you found a fix to this issue? I'm experiencing the same problem

Re: 80D turns off on its own

StanNH — Thu, 30 Nov 2017 11:52:40 GMT

If the camera is only six months old, and you have a one year warranty, why not just let Canon service it?

Re: 80D turns off on its own

dehschneider — Mon, 04 Jun 2018 00:36:35 GMT

Hi there!

The same is happening to me. Did you solve it?

I'd aprecciate if anyone could share a solution here.

Thanks!

Re: 80D turns off on its own

ungstrup — Sun, 19 Aug 2018 13:08:32 GMT

https://www.youtube.com/watch?v=W21Y6j_o7u0

Try what he does in this video. for me it was the switch in the SD CARD that needed to be pushed in. I hope it helps!

Best regards

Re: 80D turns off on its own

Waddizzle — Sun, 19 Aug 2018 15:57:09 GMT

@lhilton1991 wrote:
Yes but it never reached thirty minutes. And also, it's not overheating because it will happen very fast. About a few minutes into recording

YES, I know this post is old.

It would only reach 30 minutes at the lower shooting resolutions. For HD video, you will run up against the 2GB files size limit, long before you hit 30 minutes.

Re: 80D turns off on its own

Waddizzle — Sun, 19 Aug 2018 15:59:36 GMT

@dehschneider wrote:
Hi there!

The same is happening to me. Did you solve it?

I'd aprecciate if anyone could share a solution here.

Thanks!

Are you having the camera shutdown when shooting video. There is no real “fix” for how the camera behaves when shooting video. The best fix is buy a camcorder, or an actual video camera.

Re: 80D turns off on its own

dehschneider — Fri, 21 Sep 2018 17:41:28 GMT

@Waddizzle wrote:
@dehschneider wrote:
Hi there!

The same is happening to me. Did you solve it?

I'd aprecciate if anyone could share a solution here.

Thanks!
Are you having the camera shutdown when shooting video. There is no real “fix” for how the camera behaves when shooting video. The best fix is buy a camcorder, or an actual video camera.

Actually that didn't happen to me. At least, not yet!

My problem was when holding the camera and touching or pressing some parts of its body.

But I did solve that issue with the video that was posted above.

Re: 80D turns off on its own

dehschneider — Fri, 21 Sep 2018 17:44:49 GMT

@ungstrup wrote:
https://www.youtube.com/watch?v=W21Y6j_o7u0

Try what he does in this video. for me it was the switch in the SD CARD that needed to be pushed in. I hope it helps!

Best regards

Thanks ungstrup!

Same was happening here. I just used a knife do push the tiny switch at the memory card door. I've used the camera several times since then and it worked perfectly fine!

Re: 80D turns off on its own

frapster — Wed, 21 Oct 2020 14:21:47 GMT

Old question but this is an issue I was wrestling with and resolved in the following way:

First - couldn't get a clear display. Viewfinder info was showing in my output (recorded and live). Fix: use the 'info' button to turn off all viewfinder details. Usually 2 clicks. After that, be sure you're in manual focus. That will get rid of the boxes.

Second - camera kept shutting off after a few minutes. There's a feature sleeps the camera after a preset time. Go into your menu and look for the sleep/auto shutoff. Because I was not actively recording on my camera but, instead, livestreaming - it would automatically shut off after a few minutes. 4 to be precise. Disable that feature in the menu.