topic Re: Internal Flash fires, but pictures turn out dark / EOS 700D in EOS DSLR & Mirrorless Cameras

Internal Flash fires, but pictures turn out dark / EOS 700D

Thomsen_85 — Mon, 02 Jan 2017 10:56:49 GMT

I need help (with my camera that is)!

I've taken 2 fotos just after one another with the same setting (automatic mode in this case), and on one ocation the flash is visable on the picture, and the other one is isn't. The flash fired on both pictures.

Can someone please tell me what is happening. The first time i've expirienced this situation was this new years eve. Could the flash and camera be out of sync, or did i (or some of my guests) unintentionally alter a setting that causes this situation, even though that is nearly impossible on the auto setting?

I am aware of the time the flash needs to recharge and everything, so the pictures is not taken in a repeated situation.

As you can see on the pictures, it's not a big room, and the picture WITH the flash is illuminated just fine. I hope some of u guys can help!

And the one with flash:

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Peter — Mon, 02 Jan 2017 11:28:41 GMT

I read the EXIF of your two pictures. Same settings. The only difference I found was that no AF points were reported to be in focus of your bright picture.

You have 9 seconds between the pictures. Plenty of time to recharge. Just one thought though. In Auto mode the camera will use the internal flash as an AF assist beam. Maybe that drained the internal flash before you took the picture?

If I were you I should try it out more. Try P mode and turn of AF assist beam and take a couple of pictures. Then do the same with AF assist beam.

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Thomsen_85 — Mon, 02 Jan 2017 11:48:11 GMT

The thing is just, even if i wait a looong time between the pictures, i still get the same results though. And since the problem is not consistent - i'm quiet confused.

I will tru the P mode though, thank you in advance!

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Peter — Mon, 02 Jan 2017 11:59:06 GMT

And turn of AF assist beam and see if it helps.

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Thomsen_85 — Mon, 02 Jan 2017 12:04:42 GMT

OK, so now i fooled around with a lot of different options in P mode. And even thoufh my eyes are sore for taking pictures into the mirror (due to the flash exposure in real life) no effect is to be seen on my picures - just look at this example:

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Peter — Mon, 02 Jan 2017 12:21:38 GMT

Do you still have warranty?

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Thomsen_85 — Mon, 02 Jan 2017 12:53:33 GMT

Yes i have. So maybe i should send it in for repair/replacement?

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Ray-uk — Mon, 02 Jan 2017 14:51:46 GMT

For a start at trying to analyse this problem stop taking flash photos into a mirror, you are probably confusing the <Removed Per Forum Guidelines> out the ETTL exposure system.

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Thomsen_85 — Mon, 02 Jan 2017 14:57:31 GMT

I've done that too. Same result...

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

diverhank — Mon, 02 Jan 2017 20:35:32 GMT

@Thomsen_85 wrote:
I've done that too. Same result...

Try a few more modes (Av, Tv, M) for data collecting then send it in. It is not normal - I think something is wrong with your internal flash or camera (like your camera doesn't know that the flash is up and set the timing wrong).

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

RobertTheFat — Mon, 02 Jan 2017 21:12:02 GMT

@Ray-uk wrote:
For a start at trying to analyse this problem stop taking flash photos into a mirror, you are probably confusing the <Removed Per Forum Guidelines> out the ETTL exposure system.

For those of us who see the "guidelines" as largely capricious and silly, could the moderators at least tell us, in each case, what guideline was violated to bring on the censorship?

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

Waddizzle — Mon, 02 Jan 2017 21:23:32 GMT

@RobertTheFat wrote:
@Ray-uk wrote:
For a start at trying to analyse this problem stop taking flash photos into a mirror, you are probably confusing the <Removed Per Forum Guidelines> out the ETTL exposure system.
For those of us who see the "guidelines" as largely capricious and silly, could the moderators at least tell us, in each case, what guideline was violated to bring on the censorship?

I'm guessing that they removed a colorful metaphor.

Re: Internal Flash fires, but pictures turn out dark / EOS 700D

JamesLens — Sun, 09 Jan 2022 11:30:20 GMT

Hey did you ever get this fixed and know how to fix? Please would help a lot