topic Re: I cannot download and save images shot in "Vivid" mode. - Issue resolved in EOS DSLR & Mirrorless Cameras

I cannot download and save images shot in "Vivid" mode.

Nevillb — Tue, 18 Oct 2016 10:01:49 GMT

Hi Guys,

Than you for viewing my question.

Could you please assist me in resolving this issue?

I own a 70D. Last weekend, I shot some images using "Vivid" Mode. Although I can view these images on my Cmera's LCF panel, as well as Canon's "Image Browser", I cannot donload and save thgese images. I am runningbWindows 10.

Much thanks

Brian

Sydney Austrlia

Re: I cannot download and save images shot in "Vivid" mode.

kvbarkley — Tue, 18 Oct 2016 13:40:14 GMT

This makes no sense at all. There is no difference between a JPEG created with VIVID vs one without. Have you tried a card reader? If you can see them in image browser, they are in your computer - that is they are downloaded.

Re: I cannot download and save images shot in "Vivid" mode.

BurnUnit — Tue, 18 Oct 2016 18:30:20 GMT

Yep... That sounds pretty bizarre. Did you maybe switch from shooting jpegs to raw files, or raw+jpeg? Not that it really explains the behavior you're describing. I'm just grabbing at straws here.

Re: I cannot download and save images shot in "Vivid" mode. - Issue resolved

Nevillb — Fri, 21 Oct 2016 08:53:13 GMT

Hi kvbarkley

Thankyou for replying to my post.

I have since downloaded Canon's "Image Browser" software (Oops and Mea Culpa) and retrieved the "missing" 30 images.

Once again, much thanks for your assistance re this overall issue.

Cheers

Nev

Re: I cannot download and save images shot in "Vivid" mode - Issue resolved

Nevillb — Fri, 21 Oct 2016 08:54:21 GMT

Hi Burn Unit,

Thankyou for replying to my post.

I have since downloaded Canon's "Image Browser" software (Oops and Mea Culpa) and retrieved the "missing" 30 images.

Once again, much thanks for your assistance re this overall issue.

Cheers

Nev

Re: I cannot download and save images shot in "Vivid" mode - Issue resolved

Nevillb — Fri, 21 Oct 2016 08:56:01 GMT

Hi Burn Unit,

Thankyou for replying to my post.

Issue resolved as outlined previously.

Once again, much thanks for your assistance re this overall issue.

Cheers

Nev