topic Re: Eos Rebel T6 won't connect to my computer in EOS DSLR & Mirrorless Cameras

Eos Rebel T6 won't connect to my computer

deWAng123 — Tue, 25 Apr 2017 23:57:41 GMT

Hi! So I recently got my EOS Rebel T6 and it came with a usb cord and all that, but it won't connect to my computer, and my computer doesn't detect a device when I plug the cords in. I have a decently old MacBook but the operating system is a macOS Sierra 10.12.4. I'm trying just to transfer the pictures from my camera onto my laptop, and I've also downloaded the EOS Utility along with the Utility 2 and Utility 3. I don't understand what went wrong, help would be greatly appreciated! 🙂

Thank you!!

Re: Eos Rebel T6 won't connect to my computer

StanNH — Wed, 26 Apr 2017 00:05:13 GMT

Make sure wifi is disabled on your camera when you use a wired connection.

Re: Eos Rebel T6 won't connect to my computer

deWAng123 — Wed, 26 Apr 2017 00:07:28 GMT

Ah I see, thank you! All the websites I went to told me to make sure it was on, but thank you so much! It's working haha 🙂

Re: Eos Rebel T6 won't connect to my computer

StanNH — Wed, 26 Apr 2017 00:11:50 GMT

It's a very common problem and the literature doesn't really help much. Glad it turned out to be a simple fix.

Re: Eos Rebel T6 won't connect to my computer

jrhoffman75 — Wed, 26 Apr 2017 13:51:26 GMT

Page 317 of the manual that comes with your camera:

Re: Eos Rebel T6 won't connect to my computer

StanNH — Wed, 26 Apr 2017 14:01:47 GMT

It is in the manual, yet many users manage to miss it. Rather than a footnote at the bottom of the page, it probably should be part of the step by step instructions. ... likely the first step.

Re: Eos Rebel T6 won't connect to my computer

rmitchell3617 — Sat, 06 Oct 2018 22:47:19 GMT

THis feature was working now I cannot get it to work with my laptop. My camera is connected, wifi is disabled. The EOS utility is set to start when camera is connected. Like I said it used to do this but now it doesn't. I've tried reloading the software from the Canon site to no avail. I've tried different usb ports on my laptop and different cables. Help!

Re: Eos Rebel T6 won't connect to my computer

2000M — Sat, 24 Aug 2019 03:29:08 GMT

I was using the rebel t6 but it was not in consumption for 4-5 months later then when I tried to use it whenever I goto video recording mode it's screen or entire cam always got hang and I must have to remove the battery to restrart it, then I decided to update it's firmware after searching it's fix on internet nut during firmware writing operation it got hanged again and when I remove the battery it won't turn on.

Kindly help me out and I provide me the solution.

THANK YOU

Re: Eos Rebel T6 won't connect to my computer

robbbin — Sun, 29 Mar 2020 05:42:00 GMT

I've tried all these steps but when I open the EOS Utility, but the screen opens up to "Pairing over Wi-Fi/Lan" but nothing happens.

Re: Eos Rebel T6 won't connect to my computer

jrhoffman75 — Sun, 29 Mar 2020 11:29:20 GMT

Welcome robbin.

what computer operating system are you using

Re: Eos Rebel T6 won't connect to my computer

robbbin — Sun, 29 Mar 2020 19:43:34 GMT

Windows 10

Re: Eos Rebel T6 won't connect to my computer

jrhoffman75 — Sun, 29 Mar 2020 19:46:42 GMT

Have you installed the latest version of EOSU?

Re: Eos Rebel T6 won't connect to my computer

jrhoffman75 — Sun, 29 Mar 2020 19:48:44 GMT

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/eos-dslr-and-mirrorless-cameras/dslr/eos-1d-x-mark-iii-body?subtab=downloads-software

Re: Eos Rebel T6 won't connect to my computer

robbbin — Sun, 29 Mar 2020 20:02:46 GMT

Yes. After the EOS Utility Launcher black box opens up, nothing more happens. When I click on the "Pairing over Wi-Fi/LAN" bar, a white box opens up with Camera model, MAC address, IP address but nothing listed under these column headings. When I click on the 2-arrow circle icon, I get a message saying No updates are available.

Re: Eos Rebel T6 won't connect to my computer

jrhoffman75 — Sun, 29 Mar 2020 20:08:57 GMT

Can you turn off the wifi on your camera and connect via USB?

Re: Eos Rebel T6 won't connect to my computer

robbbin — Sun, 29 Mar 2020 20:30:54 GMT

My camera shows

Wi-Fi/NFC Disable

Re: Eos Rebel T6 won't connect to my computer

jrhoffman75 — Sun, 29 Mar 2020 23:08:04 GMT

I just tried three cameras that we have - T5i, T6s and 1D X. All open directly to a screen like this:

One suggestion - do you still have the disk that came with your camera? If not you can download the EOS Solution Disk from the support page for your camera.

Reinstall the software from the disk. It will skip anything that is later than the disk and install any missing software.

Re: Eos Rebel T6 won't connect to my computer

robbbin — Mon, 30 Mar 2020 04:25:35 GMT

Starting over was the way to go. Thanks soooo much for your help!

Re: Eos Rebel T6 won't connect to my computer

gardinerstephen — Fri, 27 Jun 2025 04:57:53 GMT

You have probably done this by now, but I bought a used T6 and had the same problem. Turns out you have to set the "WI-FI NFC" (third little yellow "crescent wrench" icon) to "Disable". Between getting that set to rights and downloading/installing a firmware upgrade, I used a LOT of bad language. Instructions were not particularly user friendly to say the least. Quite a rigmarole but it did get done. Works fine now.