topic Re: Camera connect to download videos in EOS DSLR & Mirrorless Cameras

Camera connect to download videos

Court0706 — Mon, 24 Apr 2017 18:31:56 GMT

Hi!
When I record videos I am unable to transfer them to my iPhone through camera connect. this is my firstDSLR and I could be doing something wrong. I wanted to know if there's any way to down load the videos through camera connect. If that is not possible, how do I improve the quality of the video when I email it to my self from my laptop. When it comes over it looks all grainy and gross. Any tips would be appreciated.

Re: Camera connect to download videos

Crista — Mon, 24 Apr 2017 18:41:19 GMT

Hi Court0706!

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Re: Camera connect to download videos

Court0706 — Mon, 24 Apr 2017 19:27:18 GMT

Oh sorry! Haha I have a canon eos rebel t6

Re: Camera connect to download videos

StanNH — Mon, 24 Apr 2017 22:54:06 GMT

Have you tried downloading with a card reader?

Re: Camera connect to download videos

Court0706 — Mon, 24 Apr 2017 23:13:28 GMT

That's how I get it to the laptop. But when I send it to my phone it's all blurry.

Re: Camera connect to download videos

StanNH — Mon, 24 Apr 2017 23:32:55 GMT

It's probably sending a compressed file via email. You can get an inexpensive card reader for your phone that will allow full resolution downloads. I use an Apple SD to Lightning reader for my iPhone and it works fine.

Also note that the default resolution for the Canon app is not full resolution. The resolution can be set from within the app.

Re: Camera connect to download videos

Benji — Fri, 22 Dec 2017 05:48:55 GMT

I am having the same exact problem

Re: Camera connect to download videos

jarrelhazel27 — Wed, 27 Mar 2019 00:24:32 GMT

so you can’t transfer videos unless you have a computer ?

Re: Camera connect to download videos

Ahprinc3ss — Sat, 27 Jul 2019 04:07:54 GMT

Me too I have he same problem. It can transfer the photos but not the videos

Re: Camera connect to download videos

BurnUnit — Mon, 29 Jul 2019 14:36:04 GMT

Look at the resolution and file size for a given video clip as shot, say maybe something 5 minutes long or so. Now look at the same file after it has been transferred to your phone and compare its resolution and file size. This will tell you if the software is compressing the file to make it easier to copy to your phone and more suitable for display on your phone's screen. The smaller compressed file should still look pretty good on your phone though its quality will likely suffer if the same file were played on your monitor or an HD TV.

Compared to still image files, video files are humongous. I don't think a lot wireless hardware or software is really designed to handle these huge files as efficiently as a batch of smaller still image files. So to avoid the bottlenecks and slowdowns the video files get reduced in quality and file size, or with some devices they may not even attempt to transfer them at all.

Re: Camera connect to download videos

kr1228 — Fri, 12 Feb 2021 18:19:15 GMT

My canon EOS Rebel T7 will let me save pictures but not videos. What do I do?

Re: Camera connect to download videos

BurnUnit — Fri, 12 Feb 2021 18:45:03 GMT

I'm not familiar with Camera Connect, but I suspect it has something to do with file sizes. Compared to still image files, video files in general tend to be humongous. Using a USB card reader will probably do the job more smoothly.

Does the documentation for your T7 or Camera Connect specify a maximum file size that it can handle for downloading, or if they are even supposed to be able to download video files?

Re: Camera connect to download videos

jrhoffman75 — Fri, 12 Feb 2021 20:04:05 GMT

@kr1228 wrote:
My canon EOS Rebel T7 will let me save pictures but not videos. What do I do?

When you say "Save" what are you trying to save to?