topic Re: problems importing to iPhoto, LR and PS in EOS DSLR & Mirrorless Cameras

problems importing to iPhoto, LR and PS

AMO10022 — Mon, 12 Sep 2016 20:07:01 GMT

What are my options? Upgrade LR? Or choose another such as Capture One?

Re: problems importing to iPhoto, LR and PS

SamanthaW — Mon, 12 Sep 2016 20:24:46 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what camera you have, the operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: problems importing to iPhoto, LR and PS

AMO10022 — Mon, 12 Sep 2016 22:30:48 GMT

Whoops. 5D Mark 3

Re: problems importing to iPhoto, LR and PS

SamanthaW — Mon, 12 Sep 2016 22:34:53 GMT

Hi Again!

Thanks for that camera model!

Please also include your operating system for your computer so our community members know how best to assist. If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email athttp://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: problems importing to iPhoto, LR and PS

kvbarkley — Wed, 14 Sep 2016 19:00:25 GMT

What happens? ARe you useing RAW? JPEG, RAW+JPEG? Have you tried image capture directly? Have you tried a card reader? Many Macs have one built in.

Re: problems importing to iPhoto, LR and PS

ebiggs1 — Wed, 14 Sep 2016 19:02:20 GMT

"Whoops. 5D Mark 3"

5D Mk III has no issues with either PS or LR as long as you don't have really old versions. Thousands upon thousands of people use LR and PS with their 5D3. Check your connections and cable. I use EOS Utility to get the photos on the computer and than import them into LR.

I have no idea how or even what iphoto is.

Re: problems importing to iPhoto, LR and PS

Davoud — Wed, 14 Sep 2016 20:54:36 GMT

@ebiggs1 wrote:
"Whoops. 5D Mark 3"
I have no idea how or even what iphoto is.

iPhoto was standard on Macs for some years before Photos.app replaced it. iPhoto was the most widely used photo editing and cataloging software in the Solar System. It still works on newer Macs and is still widely used.

Re: problems importing to iPhoto, LR and PS

jrhoffman75 — Thu, 15 Sep 2016 02:53:05 GMT

If you cannot import to any of those products, first verify that the software version of each item supports your camera.

How are you trying to import? Can you download files from camera/card to a folder on your desktop ( so we at least know that communication between camera and computer is OK)

Re: problems importing to iPhoto, LR and PS

ebiggs1 — Thu, 15 Sep 2016 05:55:58 GMT

" iPhoto was the most widely used photo editing and cataloging software in the Solar System."

I have been in professional photogra[hy for 40 years. I worked for a very large photographic company, perhaps the biggest, for those 40 years. No one I ever know of used any software called iphoto. If a person had a Mac, they used Photoshop.

The OP does need to check the connections like jrhoffman and I suggested.

Re: problems importing to iPhoto, LR and PS

Davoud — Thu, 15 Sep 2016 12:27:53 GMT

@ebiggs1 wrote:
" iPhoto was the most widely used photo editing and cataloging software in the Solar System."

I have been in professional photogra[hy for 40 years I worked for a very large photographic company...

Congratulations.

No one I ever know of used any software called iphoto. If a person had a Mac, they used Photoshop.

As you are well aware, professional photographers make up about .001% of the world's photographers. iPhoto was an amateur product, aimed at the 99.999%. A small percentage professional photographers—independents who made their own buying decisions, not corporate—used iPhoto.

Re: problems importing to iPhoto, LR and PS

ebiggs1 — Thu, 15 Sep 2016 14:22:49 GMT

Congratulations.

Thank you.

Re: problems importing to iPhoto, LR and PS

AMO10022 — Thu, 15 Sep 2016 15:47:20 GMT

I have LR 5--that may be my problem

Re: problems importing to iPhoto, LR and PS

ebiggs1 — Thu, 15 Sep 2016 16:03:20 GMT

LR 5 does not get the benefit of the latest ACR updates. Could be the problem but I think LR would still import them. Just not let you see them. I could be wrong about that.

Re: problems importing to iPhoto, LR and PS

AMO10022 — Thu, 15 Sep 2016 16:19:13 GMT

You could be correct. But if I can't see my pics, why bother.
What do you know about Capture One Pro?

Re: problems importing to iPhoto, LR and PS

ebiggs1 — Thu, 15 Sep 2016 16:35:20 GMT

Sorry, nothing. I use PS and LR exclusively.

You know Canon does not reveal any data on it CR2 files. All 3rd party software 'guess' at how they do it. If you prefer the Capture One look over LR I 'guess' you should go with it. Keeping with that thought I 'guess' DPP4 is really the only one that does it exactly how Canon intended. It is free!

Re: problems importing to iPhoto, LR and PS

Davoud — Thu, 15 Sep 2016 23:18:18 GMT

@ebiggs1 wrote:
You know Canon does not reveal any data on it CR2 files. All 3rd party software 'guess' at how they do it. If you prefer the Capture One look over LR I 'guess' you should go with it. Keeping with that thought I 'guess' DPP4 is really the only one that does it exactly how Canon intended. It is free!
Are you certain that Canon does not work with Adobe to ensure that Adobe products will be able to read Canon files? I can't imagine that any manufacturer of digital cameras would want to have a format that no one else's software could read, especially Adobe's LR and PS.

As far as DPP4 being the "only one" that handles Canon's new .cr2 format, that is not the case. Photo Mechanic 5 can open the Mark IV .cr2 format and export as JPEG, .PSD, or TIFF. I can't speak for Capture One Pro.

Be warned, however, that in my limited experience with converted TIFFs from the Mark IV I have seen an edited TIFF as large as 600MB—without layers! Openened from Lr to Photoshop and saved again and it went down to 180MB. Don't know what's up with that.

Re: problems importing to iPhoto, LR and PS

Waddizzle — Thu, 15 Sep 2016 23:30:36 GMT

"Be warned, however, that in my limited experience with converted TIFFs from the Mark IV I have seen an edited TIFF as large as 600MB—without layers! Openened from Lr to Photoshop and saved again and it went down to 180MB. Don't know what's up with that."

I think that is called a "work in progress."

Re: problems importing to iPhoto, LR and PS

ebiggs1 — Fri, 16 Sep 2016 13:20:51 GMT

"Are you certain that Canon does not work with Adobe ..."

This is common knowledge. Canon does not share and it is easy to see why. They also don't share how the IS or AF works in their cameras/lenses. These are known as trade secrets.

"As far as DPP4 being the "only one" that handles Canon's new .cr2 format,..."

You missed the point. It is not that other or even many softwares can open a CR2 file, DPP4 is the only one that uses Canon's 'own' routines. No other software does that. They can't. This is why all of them seem to have differing results.

Re: problems importing to iPhoto, LR and PS

ebiggs1 — Fri, 16 Sep 2016 13:31:59 GMT

"I have seen an edited TIFF as large as 600MB ..."

Is there a point here? If so I missed it completely. Tiff files from my 1D Mk IV exceed 300mb routinely. It is only 16mp.

Re: problems importing to iPhoto, LR and PS

RobertTheFat — Fri, 16 Sep 2016 13:50:04 GMT

@ebiggs1 wrote:
"I have seen an edited TIFF as large as 600MB ..."

Is there a point here? If so I missed it completely. Tiff files from my 1D Mk IV exceed 300mb routinely. It is only 16mp.

I think the point is that if LR and PS can't read the 5D4's CR2 format, one has to use DPP to convert a CR2 file into a file format that LR and PS can read. And the only option that doesn't cause significant data loss is a TIFF.

Functionally, DPP may be an acceptable substitute for LR; but if your workflow is tied into LR's database system, that fact may be small consolation. And if you need the special capabilities of PS, you're likely stuck with processing an enormous TIFF file.