topic Re: Pixels in line error on 5D mk II - how fix it? in EOS DSLR & Mirrorless Cameras

Pixels in line error on 5D mk II - how fix it?

Freezr_Czech — Tue, 30 Aug 2016 21:35:35 GMT

Hello,

i found a problem on my FF 5D mk II. This problem should look like pixel line error on detector. Saw anybody this problem before? On light colours is more visible. If I take a picture in absolute dark, nothing is visible.

Can anybody tell me, how fix it?

Many thanks for your advise!

There is another picture with visible problem (on my skydrive) : https://1drv.ms/i/s!Aqey95ZLVBsajYgKg6kzXXdknl1k9Q

Re: Pixels in line error on 5D mk II - how fix it?

jrhoffman75 — Wed, 31 Aug 2016 01:34:19 GMT

Looks like a bad pixel row. Sensor problem.

I read on line that activating Manual sensor cleaning and leaving it in that condition for about 30 seconds could repair it. Can't vouch for it.

Re: Pixels in line error on 5D mk II - how fix it?

Freezr_Czech — Wed, 31 Aug 2016 05:19:55 GMT

I tried it, but unfortunately nothing change. :-(. any other idea?

Re: Pixels in line error on 5D mk II - how fix it?

jrhoffman75 — Wed, 31 Aug 2016 10:43:35 GMT

Probably going to need repair. Give Canon a call at 1-800-OK-CANON.