topic Re: EOS 1100D Not working in EOS DSLR & Mirrorless Cameras

EOS 1100D Not working

cjseg37 — Fri, 02 Mar 2018 10:05:28 GMT

Hi guys! my canon eos 1100D isnt working. I had it checked out and they told me that the sd card i was using damged the hardware of the camera because it couldnt catch up with the camera. So now that the camera is broken, is there anyway I can fix it without briging it to the shop and paying? pls help me bc i dont have the funds to have it repeaired right now.

Re: EOS 1100D Not working

jrhoffman75 — Fri, 02 Mar 2018 13:04:46 GMT

That explanation sounds bogus. The camera won’t be damaged from using a slow SD card. Plus, as an entry level model, I don’t think it’s possible to buy a card that is too slow for the write speed of your camera. It is possible that something physically damaged the contacts in the SD slot. What is “broken”. Does the camera turn on?

Re: EOS 1100D Not working

MikeSowsun — Fri, 02 Mar 2018 14:44:34 GMT

It sounds like you are saying your camera still works but the SD card slot is damaged because the SD card didn't engage the SD slot properly. .

If so, there really is no way to repair the slot yourself. BUT......Even without a SD card in your camera, you can still take photos and save them on your computer by using the EOS Utility "Remote Shooting" software available from Canon.

You will need to be tethered to the computer using a dedicated USB cable, but will be able to take photos and save them to your computer, even without an SD card in your camera.

Link: EOS Utility 3: Software Overview and Interface Tour

Re: EOS 1100D Not working

cjseg37 — Fri, 02 Mar 2018 14:46:27 GMT

Nope the camera doesn’t turn on at all. the place where I had it checked out was a canon customer service place and they told me that my sd card wasn’t capable with my camera so it damaged the hardware. They told me I needed an as card with better class. They also told me that it would have been possible that my battery could have destroyed the hardware as well from leaving the battery inside it when I don’t use the camera for a long time. I’m just confuse to how an sd card could damage the hardware of the camera.

Re: EOS 1100D Not working

ebiggs1 — Fri, 02 Mar 2018 15:05:57 GMT

No Canon USA service center told you that.

The only possible exception to what you said they said is the battery. Did you use an off brand battery? Always use Canon brand batteries. Off brand batteries have been known to damage cameras.

Re: EOS 1100D Not working

cjseg37 — Fri, 02 Mar 2018 15:09:29 GMT

I was using the original battery ever since I bought the camera. They checked out the battery and they told me the battery wasn’t the problem to it.

Re: EOS 1100D Not working

ebiggs1 — Fri, 02 Mar 2018 15:11:47 GMT

You said, "They also told me that it would have been possible that my battery could have destroyed the hardware..."

I didn't .

Re: EOS 1100D Not working

cjseg37 — Fri, 02 Mar 2018 15:16:17 GMT

Oops my bad I’m sorry. But yeah here’s the thing , they tried it with a different battery but the camera still wouldn’t turn on. Is it really possible that my battery could have absolutely destroyed it’s hardware?

Re: EOS 1100D Not working

ebiggs1 — Fri, 02 Mar 2018 15:30:54 GMT

"They checked out the..."

Exactly where did you take the camera?

Re: EOS 1100D Not working

cjseg37 — Fri, 02 Mar 2018 15:35:49 GMT

Actually I’m staying in the Philippines , and I had it checked out here in a canon shop. Yeah and the guy explained it to me saying that it’s either the sd card or the battery that destroyed the hardware. I’m just really confused to how these two could have possibly damaged the hardware of the camera for good.

Re: EOS 1100D Not working

jrhoffman75 — Fri, 02 Mar 2018 16:34:41 GMT

Was your battery a genune Canon product or a third party battery?

Re: EOS 1100D Not working

ebiggs1 — Fri, 02 Mar 2018 22:55:34 GMT

"I had it checked out here in a canon shop."

This is the problem, not you. This guy doesn't know what he is talking about. You need a real deal Canon service center. You need to get the phone number first and call them. You may need to ship it to one. But it has to be a Canon facility not some shop keeper.

Re: EOS 1100D Not working

cjseg37 — Fri, 02 Mar 2018 23:09:36 GMT

Alright I’ll try. I appreciate you helping me! Thanks!

Re: EOS 1100D Not working

Waddizzle — Fri, 02 Mar 2018 23:13:28 GMT

@cjseg37wrote:
Actually I’m staying in the Philippines , and I had it checked out here in a canon shop. Yeah and the guy explained it to me saying that it’s either the sd card or the battery that destroyed the hardware. I’m just really confused to how these two could have possibly damaged the hardware of the camera for good.

Bear in mind, the guy in the camera shop wants to sell you a new camera. I am not saying that he is dishonest. It is just far easier to condemn the camera, and sell you a new one, than it is to diagnose and repair a new one.

Case in point, he said the battery, or card, destroyed the hardware. What did he say next? Did he offer to repair it, or did he offer to sell you a camera? Take the advice of others, and contact Canon. I do not know a phone number for your country, but you should at least be able to contact them via the internet.

Re: EOS 1100D Not working

cjseg37 — Fri, 02 Mar 2018 23:21:21 GMT

He told it had to be repaired because I was broken totally broken and needs to be brought to their service center. He told me the repair was going to be about $260. He told me repairing it is really going to be that expensive which I also agree. He told me that they offered trade ins for discounts for a new camera. Okay I’ll try to contact the main canon office here. Thanks!

Re: EOS 1100D Not working

Waddizzle — Sat, 03 Mar 2018 02:01:25 GMT

@cjseg37wrote:
He told it had to be repaired because I was broken totally broken and needs to be brought to their service center. He told me the repair was going to be about $260. He told me repairing it is really going to be that expensive which I also agree. He told me that they offered trade ins for discounts for a new camera. Okay I’ll try to contact the main canon office here. Thanks!

That was the response of a reputable dealer. He offered to repair the camera. He pointed out that the cost of repair may be too high to worth the cost. Actuallly, there is no way to know the cost until the camera is tested and examined.

If they want to give you a discount on a new camera, explore the offers. Make sure it is for a new camera, not a used one.

Re: EOS 1100D Not working

ebiggs1 — Sat, 03 Mar 2018 17:53:24 GMT

"That was the response of a reputable dealer"

I disagree totally. What he told you was BS. You need to talk to Canon. I am sure they have a representative in your area. Find there phone number and call them.

Re: EOS 1100D Not working

TCampbell — Sat, 03 Mar 2018 18:42:39 GMT

Things are not adding up.

You can use a slow card in the camera and it wont damage the camera. You wont be able to achieve the camera's peak performance... but it isn't going to "damage" the camera.

The camera has an internal memory buffer which is MUCH faster than the card's write-speed. When you take a shot, the image is temporarly saved in the camera's internal memory buffer and the camera is immediately able to take another shot. WHILE that's happening, the camera will save the image in the internal memory buffer to the card.

But if you take many shots in rapid succession... you'll fill the internal memory buffer and it wont have enough room to take another shot. When that happens, the camera will display "busy" and it will not let you take another shot until it can free some buffer space as it saves the image data to the memory card. A slow memory card just means that it can't write very fast... so youy'll wait longer for the buffer to clear. But it wont break the camera.

If you try to use the camera for video... you may find that the camera can't record very long before it stops... because the buffer filled and there was literally nowhere to store the video frames. Card speed is especially important for video.

As for the battery. I only use genuine Canon batteries. But Canon's batteries are Lithium Ion and Lithium batteries don't leak. In cold temps they don't freeze (that have an especially cold freezing point). Some Lithium polymer batteries have been known to catch fire (and make the news... noteable on some cellphones and laptop computer batteries). But I have never heard of such an indcident with a genuine Canon battery (part of this has to do with how the battery is made.

Batteries work by having an "annode" material and a "cathode" material that do not directly touch... except for an electrolyte material (such as a solution, a gel, etc.) which allows electrons to flow from one side of the battery to the other.

If the annode & cathode can directly touch, then the rapid transfer will generate massive heat and the battery can cause burn damage, start a fire, etc. (your camera wasn't burned nor did it catch on fire, did it?)

This becomes riskier in higher capacity batteries because the manufacturer tries to add more layers of annode & cathode material in the same amount of physical space. This makes the layers thinner, closer, and the risk of damage is higher (and the potential for catestrophic results.) This is why ... when someone advertises their battery has a higher capacity than the manufacturer's original batteries... I am NOT inclined to buy them. Canon designs their batteries to be safe for their own products.

Alkaline batteries (which is not what Canon uses) have a different problem. When those batteries are completely deplete, the batteries may actually leak. The leaked material can result in corrosive damage to the electronics. You would physically see that corrosion (it would be very obvious) by looking inside the battery compartment.

If the batteries put out proper voltage, did not leak, and did not create excessive heat... then it's pretty hard to imagine the battery could possibly damage the product.

In other words... I am extremely skeptical about the service center's claims and suspect the person who inspected your camera was not qualified to diagnose the issue.

There can be loads of reasons why cameras fail. Also, Canon has a couple of mini switches which will prevent the camera from powering up unless they are engaged. One is in the battery compartment door. The other is in the memory compartment door. Both doors must be completely closed or the camera will not power on. If the door is damaged, this would be a problem.

I HAVE encountered cameras where the switch was flakey and not completely engaging even when the door was completely closed. Sometimes the plastic is a bit warped and not fully engaging (pressing the door tightly may cause the camera to wake up. But as you probably don't want to have to run around continuously applying pressure on the door to make the camera work, you'd probably want to get the door replaced if this were found to be the problem.)

Cameras can also have internal defects ... a wire harness that came loose. A damaged board. If liquids managed to get into the camra (especially salt-water ... which is paticularly bad) then that can damage the camera.

As DSLR camera prices go... the 1100D is a low-cost camera. Since most of the cost of the repair is the amount of labor and labor hours are epensive (more than the electronics), it may not be worth the high-cost of repair and the money may be better spent on a new camera.

Advising against the repair of an older model entry-level camera is probably good advice (I wouldn't invest in the cost to repair it... especially since you don't know what else may fail next. Shutters are expected to wear after enough use and that could be another expensive repair.)

Re: EOS 1100D Not working

jrhoffman75 — Sat, 03 Mar 2018 23:19:05 GMT

So are most of us. Is there possibly more pertinent info. Philippines are humid. Was there perhaps condensation on the camera that allowed a short circuit?

Re: EOS 1100D Not working

Waddizzle — Sat, 03 Mar 2018 23:39:53 GMT

@ebiggs1wrote:
"That was the response of a reputable dealer"

I disagree totally. What he told you was BS. You need to talk to Canon. I am sure they have a representative in your area. Find there phone number and call them.

Ernie, he was told that it was not worth the cost of repair on a T3. I am surprised that you disagree with that advice.