topic Re: T3i pcitures are coming out black in EOS DSLR & Mirrorless Cameras

T3i pcitures are coming out black

itsjojo — Wed, 20 Feb 2019 02:35:08 GMT

Hi All!

My t3i was dropped and the viewfinder became very blurry. I had it repaired and just picked it up today. They overhauled the eye-piece diopter & now the viewfinder is no longer blurry. Great!

However, I'm noticing now that all modes with ISO-auto are causing the pictures to come out black.

In a given example, the viewfinder date reads as follows:

Shutter Speed/ f-stop: 60 4.0

ISO 400

Could there be a possible problem with the Scene Ingelligent Auto function?

Thanks!

Re: T3i pcitures are coming out black

shadowsports — Wed, 20 Feb 2019 05:42:03 GMT

First thing to do. Reset the camera to defaults and retest. Might want to test with a second lens if you have more than one.

"They"

Have to ask.. Did Canon or a Canon authorized service center perform this repair?

Yes, take it back... if the reset doesn't help.

No, take it back and hope.

Admittedly, I'm not the advocate for old tech. I never would have paid to have a T3i repaired.

Start with a reset and post back with those results.

Re: T3i pcitures are coming out black

kvbarkley — Wed, 20 Feb 2019 17:25:23 GMT

When you take one of these balck images through the viewfinder, does the viewfinder black out?

It could be a stuck mirror.

Re: T3i pcitures are coming out black

ebiggs1 — Thu, 21 Feb 2019 16:02:20 GMT

"My t3i was dropped and the viewfinder became very blurry."

This is where you should have cut your loses and bought a new (another) camera. You still need to do so. You can buy a working used T31 for $200 to $300 bucks, with lens(s).

Resetting it is not going to help since it had to be reset when they repaired it.