topic Re: Getting error message when downloading images from my Canon 5D Mark iii into my Mac Yosemite 10. in EOS DSLR & Mirrorless Cameras

Getting error message when downloading images from my Canon 5D Mark iii into my Mac Yosemite 10.10

klewis0418 — Wed, 20 Jul 2016 11:45:51 GMT

I am getting an error message when trying to download images through Canon Utilities with my Canon 5D Mark ii into my Mac laptop with Yosemite 10.10.4.

I never had any problems downloading images with my Canon 5D Mark ii.

Please help!

Re: Getting error message when downloading images from my Canon 5D Mark iii into my Mac Yosemite 10.

ebiggs1 — Wed, 20 Jul 2016 13:33:36 GMT

Try a card reader instead of using just the 5d2.

Re: Getting error message when downloading images from my Canon 5D Mark iii into my Mac Yosemite 10.

jrhoffman75 — Wed, 20 Jul 2016 14:11:31 GMT

What does the error message say?

Re: Getting error message when downloading images from my Canon 5D Mark iii into my Mac Yosemite 10.

klewis0418 — Wed, 20 Jul 2016 14:14:18 GMT

Thank you for everyone's replies. I contacted Canon and they sent me a link from their website to download updated EOS Utility software. It works like a charm now! 🙂

Re: Getting error message when downloading images from my Canon 5D Mark iii into my Mac Yosemite 10.

ebiggs1 — Wed, 20 Jul 2016 15:38:24 GMT

" It works like a charm now! "

That is good but remember a card reader will work with any OS if this ever happens again.