topic Re: Issue Connecting SL2 To Macbook in EOS DSLR & Mirrorless Cameras

Issue Connecting SL2 To Macbook

Dharma55 — Fri, 29 Dec 2017 07:55:21 GMT

I have gone through a tutorial on how to do this, and have done everything correctly. I have downloaded the Utility software and my camera even has successfully connected to my Macbook, but it won't allow me to transfer any files, or even access them (see the screensot) - it asks me to confrim connection settings on the camera which I cannot seem to do

Re: Issue Connecting SL2 To Macbook

Dharma55 — Fri, 29 Dec 2017 13:44:42 GMT

And just a note, I am using the latest version of Utility. My mac connects to the Camera's wifi, but I get that error message whenever I go to use Utility..

Re: Issue Connecting SL2 To Macbook

Waddizzle — Fri, 29 Dec 2017 13:51:05 GMT

All the EOS Launcher does is establish a line of communication between a camera and a host. The EOS Utilities are what actually perform the file transfer, and other features.

Launch the EOS Utility manually. On some computers it seems to need a jump start. The computer must be told, or in this case shown, what to do when the device is detected.

Re: Issue Connecting SL2 To Macbook

Dharma55 — Fri, 29 Dec 2017 13:55:05 GMT

Excuse my ignorance, but how exactly do I do that? I have opened the EOS myself whilst the camera is connected and not connected, and I cannot perform any transfers or access any of the features 😕

Re: Issue Connecting SL2 To Macbook

shadowsports — Fri, 29 Dec 2017 15:58:36 GMT

Dharma55,

Maybe this will clarify.

If the camera is operating as the access point, you complete connection on the device connecting to the camera.

The error indicates the camera is attempting to associate itself with a device as a client, not as the host.

Watch this video and you'll see how to complete the process and the step you are missing.

Connect 80D to Mac via Wi-Fi

The easy connect function generates an SSID name and password for you - Host Mode

The select a network aloows the camera to connect to another network - Client Mode

Re: Issue Connecting SL2 To Macbook

Dharma55 — Fri, 29 Dec 2017 16:03:21 GMT

Hey thanks Rick.

I saw this tutorial and the one the same guy posted related to the SL2 (my camera) and I have literally completed this exact method down to the T, and everything goes well. I pair the camera to the Mac, and I get the same message as he had about the LCD, I click ok on my camera and when I go to Utility, the options are not able to be clicked like he has done.

Re: Issue Connecting SL2 To Macbook

shadowsports — Fri, 29 Dec 2017 16:18:31 GMT

And you are completeing the very last step on the camera where it asks to acknowledge/allow the connection?

And, after when you click on the Wi-Fi icon (upper left) the camera's SSID has the "check mark" showing the MAC is indeed connected to the camera?

Please temporarily disable the FW on your MAC and restest. After you disable, disconnect ahd reconnect the MAC from the camera.

Configuring the application firewall in OS X v10.6 and later

Use these steps to disable the application firewall:

Choose System Preferences from the Apple menu.
Click Security or Security & Privacy.
Click the Firewall tab.
Unlock the pane by clicking the lock in the lower-left corner and enter the administrator username and password.
Click "Turn Off Firewall"
Click Advanced to customize the firewall configuration.

Re: Issue Connecting SL2 To Macbook

Dharma55 — Fri, 29 Dec 2017 16:18:39 GMT

Yep. I have attached 2 screenshots relating to what you have asked. The thing is after I click to acknowledge the pairing on the camera, there is a menu that asked to disconnect.ext and below that it says Confirm.set, when I click confirm noting happens.

The problem I get is that when I open Utility I cannot access any of the options at all, only preferences.

Also my Mac automatically opens up 'photos' when the camera is paired, as if to export to there.

I am miffed and annoyed as I don't have a USB or card reader. I have just read about the FW so I will try that 🙂

Re: Issue Connecting SL2 To Macbook

Dharma55 — Fri, 29 Dec 2017 16:25:35 GMT

Nope that didn't work either..

This one really has me stumped. I have reinstalled the latest Utility software twice as well, so it can't be that.

Re: Issue Connecting SL2 To Macbook

shadowsports — Fri, 29 Dec 2017 16:45:31 GMT

Disable Avast <<<<< and retest

If it can't be disabled, uninstall it.

Re: Issue Connecting SL2 To Macbook

Waddizzle — Fri, 29 Dec 2017 16:52:22 GMT

You could be making a wrong turn somewhere. You have to reconnect your Macbook Wi-Fi to the camera. If your Macbook is staying connected to the internet, then you are doing it wrong.

The video link posted above shows exactly how to do it for an 80D.

https://www.usa.canon.com/internet/portal/us/home/support/

According to the SL2 Wirelss manual, you would follow the same identical steps.

Re: Issue Connecting SL2 To Macbook

fielderda — Sun, 31 Dec 2017 20:27:10 GMT

Thanks Waddizzle - 've gone through thoses recommended threads and I think my issue is slightly different.

My Macbook indicates I've got a connection with my 80D.

However, when the 80D asks to click to Pair and Open EOS Utility, I don't see this window (You tube video).

I just get the main EOS Utility window with all the options greyed out.

I know I must be doing something wrong, but haven't put my finger on it yet.

I've turned off the FW and restarted my laptop.

Any other suggestions? Thanks!

Re: Issue Connecting SL2 To Macbook

Waddizzle — Sun, 31 Dec 2017 23:04:01 GMT

It appears that you are starting the EOS Utility. You need for the Utility Launcher to start.

Re: Issue Connecting SL2 To Macbook

fielderda — Mon, 01 Jan 2018 00:43:32 GMT

Many thanks Waddizzle!!

For some reason when I first installed EOS Utility 3.7.0, the launcher wasn't installed.

Finally, got the Utility working. Much appreciate your assistance!

Re: Issue Connecting SL2 To Macbook

Waddizzle — Mon, 01 Jan 2018 01:49:45 GMT

@fielderda wrote:
Many thanks Waddizzle!!

For some reason when I first installed EOS Utility 3.7.0, the launcher wasn't installed.
Finally, got the Utility working. Much appreciate your assistance!

You're welcome. I'm glad to have helped.

Re: Issue Connecting SL2 To Macbook

tck — Sun, 04 Mar 2018 18:50:46 GMT

I have tried this and have a problem, I go through all the steps, get WiFi connection,
start pairing on EOS,
then launch EOS utility,
click paring over LAN
EOS paring software window pops up but all fields are blank
Tried restarting, reconnecting many times same result

Re: Issue Connecting SL2 To Macbook

tck — Mon, 05 Mar 2018 19:42:03 GMT

Well, I figured it out, the way for me to get it working was to access my home network with SSID/Password. Then on the MAC

a pop-up window appeared with "camera detected, click here to connect"

When I did that, then I opened the EOS main utility and options were available.

Now on the EOS the MAC shows up as an Icon in the connection point display, when it's clicked on the connection is automatic, just like with an iPhone.