topic Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip? in EOS DSLR & Mirrorless Cameras

is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Leeman84 — Wed, 15 Jun 2016 16:46:12 GMT

new to DSLRs and i purchased a new 80d from best buy and the camera is awesome but it seems to make a creeking sound everytime i grab it from the hand grip on the right? is that just a normal thing to expect since its ruber and plastice body, or could something be be loose?

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

diverhank — Wed, 15 Jun 2016 17:00:36 GMT

You should wiggle the lens to see if that's the source of the sound...there is a certain "play" between the lens and the body mount and I consider that normal. Anything else...there should be cause for concern.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Leeman84 — Wed, 15 Jun 2016 17:11:43 GMT

i can here it even with the lens off, but worse when i have the heavier 18-135 usm lens on it. i can see the way the battery is stored that its surrounded by thin material and placed more inside the handle instead of being parallel with the body like the t6s. its not bad just kinda anoying. im going to stop by bestbuy to check out the floor model to see if that deos it to, just wanted to see if others with the camera hear the same thing.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

diverhank — Wed, 15 Jun 2016 17:31:19 GMT

@Leeman84 wrote:
i can here it even with the lens off, but worse when i have the heavier 18-135 usm lens on it. i can see the way the battery is stored that its surrounded by thin material and placed more inside the handle instead of being parallel with the body like the t6s. its not bad just kinda anoying. im going to stop by bestbuy to check out the floor model to see if that deos it to, just wanted to see if others with the camera hear the same thing.

The 80D, unlike the Rebel series, is built like a tank with magnesium alloy body and covered by polycarbonate exterior. Without shaking it, there should not be any creaking sound of any kind. I don't have the 80D but none of my Canon cameras make any sound except for the lens (when I wiggle it around). I don't think it's normal.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

kvbarkley — Wed, 15 Jun 2016 18:28:03 GMT

On some cameras, the orientation sensor makes a slight ticking as the camera is rotated from portrait to landscape

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Leeman84 — Wed, 15 Jun 2016 18:29:45 GMT

sounds more like a loose grip kinda like a wood floor creeking when you step

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

RobertTheFat — Wed, 15 Jun 2016 18:40:29 GMT

@Leeman84 wrote:
sounds more like a loose grip kinda like a wood floor creeking when you step

Is it a Canon grip or a 3rd-party grip? A Canon grip, if it's fastened in properly, should probably not rattle or squeak.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Leeman84 — Wed, 15 Jun 2016 19:20:22 GMT

It's brand new it's the hand grip on the body

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Waddizzle — Wed, 15 Jun 2016 20:14:29 GMT

"new to DSLRs and i purchased a new 80d from Best Buy ...."

There's your problem right there. Just yesterday I was criticizing the "Big Blue Box" store for having bad merchandise. I suggest that you take it back, and get a refund. I have had to return every lens I ever bought there, three.

I mostly use B&H Photo Video. Return that lens, ASAP. Use a different vendor.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

TTMartin — Wed, 15 Jun 2016 23:46:22 GMT

@Waddizzle wrote:
"new to DSLRs and i purchased a new 80d from Best Buy ...."

There's your problem right there. Just yesterday I was criticizing the "Big Blue Box" store for having bad merchandise. I suggest that you take it back, and get a refund. I have had to return every lens I ever bought there, three.

I mostly use B&H Photo Video. Return that lens, ASAP. Use a different vendor.

Sorry that is complete nonsense. BestBuy is a Canon authorized dealer and there is no reason to return your camera, and buy from someone else.

As for the squeak, yes, it normal for the memory card door to squeak slightly when it is squeezed. My 6D use to do that, it no longer does. Don't be OCD about it, enjoy your camera. If after using for 6 months it still bothers you, send it in to Canon for service, but, I bet you don't.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Waddizzle — Thu, 16 Jun 2016 01:18:30 GMT

"Sorry that is complete nonsense. BestBuy is a Canon authorized dealer and there is no reason to return your camera, and buy from someone else."

You're entitled to your opinions, and I will stick to my experiences. I have repeatedly received bad merchandise from them. I don't care if they are an authorized dealer. What difference does that make? They have a quality control or security problem in some stores.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Leeman84 — Thu, 16 Jun 2016 00:19:46 GMT

Exchanged it this afternoon and manager said it was indeed making excessive noise new one is perfect! Just in time for my family vacation to Idaho, can't wait to take some great pics on the river! Thanks everyone for your input!

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

kvbarkley — Thu, 16 Jun 2016 04:14:10 GMT

Remember, cameras don't like to get wet. You might want to get one of the waterproof point and shoots....

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

scdrew8 — Thu, 07 Jul 2016 17:41:24 GMT

hey i had the same problem the sound in the camera grip. like a squeky wooden floor and it was getting worse. i stopped by costa mesa service center. the guys there were like whoa its loud. got an email saying they replace the grip or i guess fixed it. so yes its an issue but not sure how many other cameras are affected by it.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

JoeJackson — Tue, 29 Nov 2016 15:52:27 GMT

The grip squeks also on my 80D. Its gives up next to to where the rubber grip meets the trigger area. My 70D does not do this. But it really makes my 80D feel cheap..

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

JoeJackson — Tue, 29 Nov 2016 15:58:29 GMT

My 80D has this problem to. The actual hand grip is squeeks/creeks what ever you want to call it. The point that does this is on the hand grip at the top of the rubber gripping right under the plastic top were the shutter button is. You can actually feel it give slightly like a screw is loose. My 70D does not have this issue. Its annoying as heck to say the least and really makes the camera feel cheep. While I do not see this actually being a serious issue, it is something I will have Canon check out when I send it in for servicing in the future.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Wolfeye — Mon, 17 Jul 2017 15:40:35 GMT

I agree, it does make the camera feel cheap. I noticed that my new 80D has this issue and I am returning it. Hopefully the replacement 80D doesn't have the problem. Mine also came with a large dirt speck stuck on the focusing screen, impervious to my bulb blower.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Jerrygarcia3 — Tue, 29 Aug 2017 15:53:13 GMT

I have the exact same issue with my 80D, exactly like you describe with the creeking sound especially with a heavier lens.

I had an ever bigger issue when my AF system quit on me during a photoshoot. When I went to use back button AF the lens struggled to find focus and when it did lock in, the AF point was still blurry, upon depressing the shutter the camera would turn off without engaging the shutter. I had to use manual focus for the rest of the shoot. I later read an article that the 80D has trouble with third party lenses. That is, it is slower to focus and causes camera to shut off and such. The article noted a 24-70mm Tamron lens was used, exactly what I have.

Long story short, I sent my camera to Canon noting issues with the AF system as well as the creeking sound of the hand grip. The camera came back with the AF system issue resolved but zero mention of the hand grip being loose and it is still loose. So frustrating.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Waddizzle — Tue, 29 Aug 2017 23:49:40 GMT

@Jerrygarcia3 wrote:
I have the exact same issue with my 80D, exactly like you describe with the creeking sound especially with a heavier lens.

I had an ever bigger issue when my AF system quit on me during a photoshoot. When I went to use back button AF the lens struggled to find focus and when it did lock in, the AF point was still blurry, upon depressing the shutter the camera would turn off without engaging the shutter. I had to use manual focus for the rest of the shoot. I later read an article that the 80D has trouble with third party lenses. That is, it is slower to focus and causes camera to shut off and such. The article noted a 24-70mm Tamron lens was used, exactly what I have.

Long story short, I sent my camera to Canon noting issues with the AF system as well as the creeking sound of the hand grip. The camera came back with the AF system issue resolved but zero mention of the hand grip being loose and it is still loose. So frustrating.

Contact them about the issue, so you can arrange to send it back. Repairs come with a warranty.

Re: is it normal for my new 80d to make creeking sound everytime i handle it by the grip?

Jerrygarcia3 — Tue, 29 Aug 2017 23:55:25 GMT

I contacted them today and they are sending me a shipping label so I can send it back. It's frustrating having to send it back a 2nd time when I clearly noted the issue the first time, but it was completely ignored.