topic Re: 6d unresponsive in EOS DSLR & Mirrorless Cameras

6d unresponsive

PaulaCabezas — Sat, 26 Mar 2016 20:39:09 GMT

While shooting with my 6d the screen went completely blank and now none of the buttons are working but the shooter.

If I try to turn it on in automatic it goes completely insane, changing all the values and trying to focus even when I'm not pressing the shooter.

has anyone had the same issues?

Re: 6d unresponsive

lly3988 — Sun, 27 Mar 2016 02:30:36 GMT

Remove the battery and the SD card. Then insert the battery back in.

Turn on the camera. Press the menu button. Select to clear all camera settings and clear all custom Func. (C.Fn)

See if it works.

Re: 6d unresponsive

PaulaCabezas — Sun, 27 Mar 2016 03:45:55 GMT

the camera won't let me go into the menu

Re: 6d unresponsive

lly3988 — Sun, 27 Mar 2016 03:56:02 GMT

http://www.dummies.com/how-to/content/how-to-restore-canon-eos-6d-default-settings.html

http://support-au.canon.com.au/contents/AU/EN/8201712600.html

Some Canon cameras have a clock battery for hard reset. Unfortunately, 6D has this battery inside and you won't be able to remove it.

http://www.lensrentals.com/blog/2012/11/a-peek-inside-the-6d/ So, if you can't make it work, ask Canon Repair Service.

Re: 6d unresponsive

lly3988 — Sun, 27 Mar 2016 04:00:50 GMT

BTW, if the LCD display is not showing anything, you may try connect your camera to the PC and see if the EOS utility can change some settings.

The problem is probably an out of order PCB (motherboard) or LCD display. Canon Repair will fix it.

Re: 6d unresponsive

ebiggs1 — Sun, 27 Mar 2016 14:30:11 GMT

Call Canon Support.

Re: 6d unresponsive

PaulaCabezas — Mon, 28 Mar 2016 14:37:03 GMT

Thanks everyone for your help! In the end I drained the inner battery out and the next morning, when I put the big battery back on, the camera was back to normal.

Re: 6d unresponsive

lly3988 — Mon, 28 Mar 2016 18:42:25 GMT

Good to know that you have a workable 6D now.

BTW, what have you done to drain the internal battery overnight ?

Re: 6d unresponsive

PaulaCabezas — Mon, 28 Mar 2016 18:52:13 GMT

I let even the main battery on, the camera wouldn't stop trying to find a focus point so it was always busy and it wouldn't turn off.

After that happened and the camera had so little battery that it wouldn't turn on completely, I started to turn it off and on a couple of times, pressing also the shutter. The first couple of times I did this the red light near the flash card would still turn on. After that stopped happening I still pressed the shutter a little more just to be sure.

I guess I could have skipped the first part.

Re: 6d unresponsive

lly3988 — Mon, 28 Mar 2016 20:09:17 GMT

That may be useful to hard reset cameras with built in battery.

Thanks.

Re: 6d unresponsive

ebiggs1 — Tue, 29 Mar 2016 06:34:03 GMT

"... to hard reset cameras with built in battery."

I don't have a 6D but generally it takes several weeks of non-use for the internal battery to discharge. I doubt you discharged it.

Re: 6d unresponsive

RobertTheFat — Sat, 02 Apr 2016 22:47:58 GMT

@ebiggs1 wrote:
"... to hard reset cameras with built in battery."

I don't have a 6D but generally it takes several weeks of non-use for the internal battery to discharge. I doubt you discharged it.

But he didn't discharge it through non-use. The whole problem was that the camera wouldn't stop trying to do stuff. The takeaway was that he apparently managed to switch the load to the built-in battery until it ran out of power, forcing a hard reset.

Re: 6d unresponsive

PaulaCabezas — Sat, 02 Apr 2016 22:51:13 GMT

"She" did 😉 (Paula = Female name)

Re: 6d unresponsive

ebiggs1 — Sat, 02 Apr 2016 23:05:33 GMT

Bob from Boston

"... the built-in battery until it ran out of power, forcing a hard reset."

The built in is just a 'keep alive'. It doesn't run the camera.

Re: 6d unresponsive

ebiggs1 — Sat, 02 Apr 2016 23:06:21 GMT

Paula,

Did you have to reset the time and date?

Re: 6d unresponsive

RobertTheFat — Sat, 02 Apr 2016 23:56:31 GMT

@PaulaCabezas wrote:
"She" did 😉 (Paula = Female name)

Yup! Sorry,,,, I obviously wasn't paying attention to the name. No excuse for the implicit assumption either; we have lots of good female photographers (including my wife, Martha).

Re: 6d unresponsive

Photoman44 — Mon, 08 Jun 2020 13:53:31 GMT

I'm having the same issue. How did you drain the internal battery?

Re: 6d unresponsive

Waddizzle — Mon, 08 Jun 2020 16:09:29 GMT

@Photoman44 wrote:
I'm having the same issue. How did you drain the internal battery?

Remove the battery and memory card. Turn on the power switch. Hold the shutter fully pressed for at least 10 seconds.