topic Re: Flash in EOS DSLR & Mirrorless Cameras

Flash

Mferrymd — Sat, 13 Oct 2018 22:37:55 GMT

It makes a snapping sound when it’s trying to pop up but it seems jammed closed in the rear

Re: Flash

kvbarkley — Sun, 14 Oct 2018 13:38:31 GMT

It probably needs repair. Call your local Canon Cutomer service center.

Re: Flash

ebiggs1 — Sun, 14 Oct 2018 17:08:40 GMT

When it tries to pop-up try to help it with your fingernail. It may be gummed up. There is a linkage in there that can get dirt or something in it. A tiny drop of denatured alcohol can clean it off. If not do call Canon service.

Re: Flash

Mferrymd — Sun, 21 Oct 2018 14:02:24 GMT

Thank you very much. We tried. It seems electrical.

Re: Flash

Mferrymd — Sun, 21 Oct 2018 14:04:01 GMT

Oh the hassles of getting someone on the phone

Re: Flash

Stephen — Sun, 21 Oct 2018 14:08:33 GMT

Here in the USA, support is available weekdays from 8am to Midnight (ET) and Saturdays from 10am to 8pm (ET) at 1-800-OK-CANON (800-652-2666).

Outside the USA, click HERE to find contact options in your country or region.