topic Re: External Flash issue in EOS DSLR & Mirrorless Cameras

External Flash issue

Bwebb — Fri, 28 Sep 2018 20:24:42 GMT

Hello all,

I have a Canon Rebel t5. I’m trying to get my external flash to work, but in the external flash function setting it states, “Menu not available. Flash is off or unsupported, or an accessory is attached.”

Any ideas on how to fix it? I feel like I have trouble shooted everything!

Re: External Flash issue

Waddizzle — Fri, 28 Sep 2018 20:56:28 GMT

@Bwebb wrote:
Hello all,

I have a Canon Rebel t5. I’m trying to get my external flash to work, but in the external flash function setting it states, “Menu not available. Flash is off or unsupported, or an accessory is attached.”

Any ideas on how to fix it? I feel like I have trouble shooted everything!

What make and model flash are you using?

Try mounting the flash, and turning it on before you turn on the camera.

Re: External Flash issue

ebiggs1 — Sat, 29 Sep 2018 21:26:23 GMT

"Any ideas on how to fix it?"

"I feel like I have trouble shooted everything!"

The answer to both your questions is Canon Speedlite 430EX III-RT. You have a manual flash that is not made by Canon? That's your problem which will disappear with the Canon flash.

Re: External Flash issue

BurnUnit — Mon, 01 Oct 2018 17:25:35 GMT

What brand of flash is it? Is it an ETTL or a manual flash?