topic Re: Rebel SL2 shutter in EOS DSLR & Mirrorless Cameras

Rebel SL2 shutter

Mightyalpaca — Sun, 29 Dec 2019 15:39:09 GMT

Hello,
Looking for some help with my shutter. I've reset all my settings to try and fix the problem but no luck. When in picture taking mode, the shutter simply will not take a picture no matter what the camera is set to (auto, manual, whatever) but the touch shutter by touching the screen works. Also whenever I turn on the camera it takes a picture on its own, but the screen remains black until I push the shutter button.

Re: Rebel SL2 shutter

ebiggs1 — Sun, 29 Dec 2019 16:33:43 GMT

Reset the camera to factory settings. Menus, tools, clear all settings and also clear all custom settings. Put the SL2 in P mode and try again. Lens switch on AF.

Re: Rebel SL2 shutter

Waddizzle — Sun, 29 Dec 2019 17:03:13 GMT

@Mightyalpaca wrote:
Hello,
Looking for some help with my shutter. I've reset all my settings to try and fix the problem but no luck. When in picture taking mode, the shutter simply will not take a picture no matter what the camera is set to (auto, manual, whatever) but the touch shutter by touching the screen works. Also whenever I turn on the camera it takes a picture on its own, but the screen remains black until I push the shutter button.

I doubt if the camera is taking picture on its' own. What do these pictures look like? Can you play them back? It sounds more like the camera is in video mode. Check the video mode switch and reset the camera.

Re: Rebel SL2 shutter

Mightyalpaca — Sun, 29 Dec 2019 17:34:02 GMT

It is taking a picture of whatever the camera is pointed at as soon as I turn it on. They save to the SD card and I have to keep deleting them as it happens literally every time I turn on my camera

Re: Rebel SL2 shutter

Mightyalpaca — Sun, 29 Dec 2019 17:39:06 GMT

As stated I already reset all my settings and it won't shoot in any mode with the shutter. New update, it's now taking pictures by itself after the screen timeout tells the camera to sleep and is also saving these to the SD card as well

Re: Rebel SL2 shutter

Waddizzle — Sun, 29 Dec 2019 18:04:02 GMT

I suggest that you contact Canon Support.

What do the pictures look like that it is taking by itself?

Re: Rebel SL2 shutter

Mightyalpaca — Sun, 29 Dec 2019 18:12:31 GMT

It's a regular picture of whatever the camera happened to be pointed at at the time

Re: Rebel SL2 shutter

Waddizzle — Sun, 29 Dec 2019 21:39:17 GMT

@Mightyalpaca wrote:
It's a regular picture of whatever the camera happened to be pointed at at the time

Are you certain your camera is not in Movie or Live View mode? I suggest you contact Canon Support. Be prepared to answer many of the same questions all over again.

Re: Rebel SL2 shutter

jrhoffman75 — Sun, 29 Dec 2019 22:27:15 GMT

Turn the camera off.

Remove the battery.

Press the shutter button.

Replace the battery.

Turn camera on.

If problem persists call Canon at 1-800-OK-CANON.

Re: Rebel SL2 shutter

ebiggs1 — Mon, 30 Dec 2019 15:49:43 GMT

Might as well just call Canon right now. That ain't gonna help.

Re: Rebel SL2 shutter

jrhoffman75 — Mon, 30 Dec 2019 16:22:02 GMT

It may not, but it often does and its easy to try.

Re: Rebel SL2 shutter

Mightyalpaca — Mon, 30 Dec 2019 16:52:30 GMT

Yeah didn't help, I'll give them a call when I get back in the country and see what they say. Thanks for trying everyone

Re: Rebel SL2 shutter

ebiggs1 — Mon, 30 Dec 2019 17:37:22 GMT

"Yeah didn't help, I'll give them a call ..."

Imagine that. The idea of a call to Canon is best.

Re: Rebel SL2 shutter

Mightyalpaca — Mon, 02 Mar 2020 17:41:22 GMT

SOLVED!!!!!

I deleted everything on the SD from my computer, not just the video files but a full wipe of the SD card and problem no longer occurs. Should have just tried a different SD card I guess but something must have been wrong with the formatting. No idea why this would cause the camera to function differently but I am glad to be able to use my shutter button again.

Re: Rebel SL2 shutter

ebiggs1 — Mon, 02 Mar 2020 17:45:06 GMT

You know I hope it was the SD card but I highly doubt it. But good luck anyway, don't be shocked if the problem occurs again.