topic Re: LCD Display Problem in EOS DSLR & Mirrorless Cameras

LCD Display Problem

YKNA — Sun, 13 Dec 2015 21:04:45 GMT

All of the sudden my Mark2 has black / prurpolish horizontal line at the top. it is only in display, when you trasfer the pic of computer,there are no lines.

Please help

It looks like this

Re: LCD Display Problem

jrhoffman75 — Sun, 13 Dec 2015 21:16:26 GMT

Does it also show up when menus are displayed? Could be some bad rows of pixels.

Re: LCD Display Problem

YKNA — Mon, 14 Dec 2015 04:19:55 GMT

Yes It shows when menu is displayed !!!

Re: LCD Display Problem

jrhoffman75 — Mon, 14 Dec 2015 12:13:14 GMT

Sounds like some bad pixel rows on the LCD. Since it's not affecting your photos, and it looks narrow enough that it won't affect reading the menu items you could just live with it and do nothing unless/until it gets worse.

Re: LCD Display Problem

TCampbell — Mon, 14 Dec 2015 15:49:23 GMT

Just put a piece of tape over it and you wont see those dead pixel rows anymore. <runs for cover>

All kidding aside... this is an LCD issue and wont impact your images. But I can certainly see how this would drive a person nuts (it would drive nuts to have to look at missing rows on my image reviews.) The LCD is likely going bad and needs to be replaced.

The fact that you say it's "purpleish" suggests that you've lost a couple of rows of green pixels (since the red & blue make purple and that's the color that you see.)

Canon service can certainly swap the display. You might want to send it in to get a price quote and decide if it's worth putting in a new LCD display vs. replacing the camera with a newer model.

Re: LCD Display Problem

RobertTheFat — Mon, 14 Dec 2015 17:28:50 GMT

@jrhoffman75 wrote:
Sounds like some bad pixel rows on the LCD. Since it's not affecting your photos, and it looks narrow enough that it won't affect reading the menu items you could just live with it and do nothing unless/until it gets worse.

If it were me, and the camera was anything but my beach camera, I'd be inclined to send it in. If I were using it as, say, a backup camera and it chose that occasion for the whole connection between the LCD and the motherboard to give out, I'd be pretty upset.

Of course, I'm a CPS member. I believe we get a break on repairs.

Re: LCD Display Problem

YKNA — Tue, 15 Dec 2015 06:41:18 GMT

hank you so much robert !! It is quite upsetting when your camera does not function well !! I think I would get the LCD changed !!

Re: LCD Display Problem

YKNA — Tue, 15 Dec 2015 06:48:22 GMT

Thank you TC,