topic Re: I bought a second hand 6D and can't pair it with my android. in EOS DSLR & Mirrorless Cameras

I bought a second hand 6D and can't pair it with my android.

aecjones — Tue, 10 Nov 2015 15:17:32 GMT

New to the forum and hoping for some answers.

I bought a second hand 6D that was paired with the previous owner's cell phone.

In the Wi-Fi funtion screen-Connecton screen I get 2 options, Exit and Confirm set.

Under confirm set I get 5 screens of settings that I assume are from the camera being paired to

the other guy's phone. I can even see the SSID on my phone.

I can't find any info that might tell me how to undo these previous settings.

Can anyone help me out?

Re: I bought a second hand 6D and can't pair it with my android.

Mykolas — Thu, 12 Nov 2015 18:53:34 GMT

Hi aecjones!

Welcome to the Canon Forum. I am happy to help you with this.

There is a way to clear all of the previously set Wi-Fi settings to start from scratch. To do this:

Press MENU.
Select the [Tools #3] tab.
Select [Wi-Fi function].
Instead of selecting to connection to a smartphone, press the INFO button next to the MENU button.
Choose to clear the Wi-Fi settings and confirm.

Now, when you choose the [Wi-Fi function] menu option, it will start over as if nothing was ever set in the past.

Re: I bought a second hand 6D and can't pair it with my android.

aecjones — Thu, 12 Nov 2015 20:16:17 GMT

Hey Mike,

Thanks for responding to my post.

I did as you suggested but when I selected Wi-Fi function and then INFO I got a screen showing

C1:P C2:P,

Color space

WB Sift/Bkt

Color temp

Long exp. noise reduction

High ISO speed NR

with date and time at the bottom.

Thanks,

April

Re: I bought a second hand 6D and can't pair it with my android.

Tim — Fri, 13 Nov 2015 21:49:44 GMT

Hello Aecjones,

Given the extended issues that you're having with your EOS 6D' s Wi Fi pairing, we would recommend calling our Customer Care Center for live, step by step assistance.

Please call 1(800)828-4040 and follow the prompts for Technical Support. Our agents are available Monday through Friday, from 8 AM to Midnight EST, and on Saturdays from 10 AM to 8 PM EST.