topic Re: Canon 70D died in EOS DSLR & Mirrorless Cameras

Canon 70D died

carsonart — Wed, 05 Aug 2015 00:29:44 GMT

My 70D that is only 1yr 1/2 old died all of the sudden. I have only used it lightly and have taken very good care of it. I tried another battery thinking that may be the probelem. Even a brand new Canon battery did not turn it on. Just no juice, nothing. I sent it to Canon service center, and they sent me an estimate for $224. I called to ask what the problem was, they said they still dont know, that was just to take a look and fix the issue if there is one. If it is something with major damage they will contact me with a different estimate.

It worked perfectly fine one day. I charged the battery back up, plugged it it, and just never turned back on again. I haven't even paid off the camera yet on my best buy card, so I have a real problem with Canon charging me anything so soon, and for an obviously lightly used camera.

Has anyone had a similar issue before? Is having Canon do this my best option? I read another post of someone who fixed themselves, but I'm of course leery not knowing exactly wha the problem is. Plus I have shoots lined up, and need to act fast.

I wish they had a better program to just trade up or something, if I'm spending money anyway.

Re: Canon 70D died

RobertTheFat — Wed, 05 Aug 2015 12:37:32 GMT

You've done the usual test for a sticky battery door switch? That seems to be the problem in at least some similar cases. The fact that the camera has been lightly used may make a sticky switch more likely; a slightly worn switch may be less likely to stick.

Re: Canon 70D died

bakerstreet — Tue, 11 Aug 2015 20:03:20 GMT

I had the same issue with my Canon 5d last year. I had it repaired and what they fixed was the main flex circuit. The same thing happened again just two weeks ago. I never learned what caused it. It was suggested I do the same battery trick you did but that didn't work. I am now faced with getting it repaired again or, as was suggested by Canon online support, taking part in the Canon Loyalty Program.

Re: Canon 70D died

carsonart — Thu, 13 Aug 2015 06:48:41 GMT

I got my camera back from Canon today. they replaced my "PCB Ass'y, main w/LI batt". Which is pretty much my main board with a new battery. I looked up the board alone, and it was $200. So, it made me feel a little better about the $182 bill from Canon...I guess. Whats done is done however, and after charging up the battery fully, it does turn on.

So, now I am wondering how I could have prevented this from happening. I am a little uneasy about how I could have caused this, or was this just a Canon problem that was never my fault. I will start a new thread posting this question.

Re: Canon 70D died

carsonart — Thu, 13 Aug 2015 06:50:17 GMT

So it sounds like the same this that they replaced on mine. Have you ever found out anything more as to how or what is causing it?

Re: Canon 70D died

bakerstreet — Thu, 13 Aug 2015 18:56:27 GMT

I never did find out the cause why my 5d died. The thought that I changed lenses without turning the camera off came to mind but I'm not convinced that was the issue.

Re: Canon 70D died

tezza64 — Sat, 12 Dec 2015 07:29:36 GMT

Hi my name is terry from leicester,

I have just had my canon 70d returned from Thomas camera services ltd, conon approved.

I asked them what caused the main pcb to breakdown, they told me they could not identify what caused the fault. They replied on a email I still have" These things just happen and it doesn't mean it willbreak down again." I got a six months warranty with my repair. They said its a one off but to me it does not look that way. I look after my camera very well and only have it for just over a year I was not expecting it to pack up just like that. I had not uesd it for three months got it out put fully charged battery in turned it in the on position and nothing at all. Canon need to be looking into why this is happening. Hope this helps some people out there looking for answers.

Re: Canon 70D died

alvarow — Sat, 19 Dec 2015 03:27:33 GMT

I think have the same problem happen to my 70D today 😞 very disappointed as I got it BF last year, so about 3 weeks over warranty. I have taken about 15k shots with it but really good care and never dropped it or anything like that. It never came back on after switching battery this afternoon. I am hoping for the damned battery door switch (Canon... hello... poor design here)... I have a few lens, but I now am wondering if I sell it as is with the lenses and go Nikon. 😞

Re: Canon 70D died

tezza64 — Sat, 19 Dec 2015 08:39:49 GMT

hi Alavrow

i now have my camrera back and its working fine, i have spoken to canon and they said because there is only a hand full like this out of thouseneds, they say it is not a manafactuers fault. if you have no waranty it will cost you around $200 to get it fixed. it is wierd how this fault happens just after the waranty runs out? good luck on what you choose to do. sorry i could not be of more help, by the way they say the problem was the main pcb board had gone and had to be replaced.

Re: Canon 70D died

RobertTheFat — Sat, 19 Dec 2015 17:47:09 GMT

@tezza64 wrote:
hi Alavrow
i now have my camrera back and its working fine, i have spoken to canon and they said because there is only a hand full like this out of thouseneds, they say it is not a manafactuers fault. if you have no waranty it will cost you around $200 to get it fixed. it is wierd how this fault happens just after the waranty runs out? good luck on what you choose to do. sorry i could not be of more help, by the way they say the problem was the main pcb board had gone and had to be replaced.

To anyone thinking of buying a 70D: Note that for a bit more than twice the cost of that repair, you could upgrade your purchase to a 7D Mark II. And if you believe even half the stories about autofocus problems on the 70D, that might be a no-brainer.

Re: Canon 70D died

Waddizzle — Sat, 19 Dec 2015 19:33:46 GMT

I would agree with Bob in picking the 7D Mk II over the 70D, but for a different set of reasons. Performance. I was looking to upgrade from a Rebel T5. The performance gain wasn't worth the price until I looked at the 7D Mk II and the 6D price points.

This means I skipped over the T6i, T6s, 60D, 70D, and even a brand new 7D being sold on clearance. My next problem was deciding whether the leap up to the 5D, which I decided against. But, that was before the 5Ds came out. ....

Re: Canon 70D died

carsonart — Sat, 19 Dec 2015 19:36:46 GMT

@RobertTheFat

That is very good advice. Had I known what I know now, I would have got something like the 7D. I never even knew the 70D had an autofocus problem. I've experienced it myself many times, so after getting to know the camera for a year or so, it's clear its not always an issue with my technique. I'm already thinking about how I can upgrade. Even with L lenses, the image just isn't the same as something like a 7D or 5D.

Re: Canon 70D died

tezza64 — Sat, 19 Dec 2015 21:18:49 GMT

This information is very concerning for anyone thinking of buying canon cameras, I HOPE CANON ARE KEEPING AN EYE ON THIS, GET THIS SORTED FOR PEOPLE WHO HAD PROBLEMS WITH THE 70D, I know I had my 70d fixed but if I could take it back I would go for the 7d m||

Re: Canon 70D died

alvarow — Tue, 05 Jan 2016 19:18:10 GMT

Hi, thanks for all the feedback...

I got my camera fixed, it just arrived back from Canon. I opened a case and shipped to them. It was about a month out of warranty but they fixed it for free after inspection. It was a gamble, and I am happy they honored the warranty even expired. I guess they won't nickel and dimme you on that kind of thing where their reputation is on the line and they did fix it.

Root cause was similar of other cases here, they replaced the PCB and that was it. Most of my settings remained, but I had to reinstall my custom picture profiles.

Very happy again and glad I did not over react and sold everything 🙂

Re: Canon 70D died

alvarow — Tue, 05 Jan 2016 19:20:59 GMT

I never compared shots with 7Dmk2... but my 70D shots are or par of better than 7D a friend had... I prefer the 70D over 7Dmk1... newer everything...

Re: Canon 70D died

tinwhistle — Wed, 06 Jan 2016 05:29:38 GMT

Interesting conversation regarding the two camera models. I've owned and heavely used the 70D for 2 years or more. Never a problem. Fine machine. Being a bit of a gear head I purchased the markII about 4 months ago. There is , to me anyway, a huge difference in the two cameras, but they both seem to be real troopers. I'm fairly hard on my equipment as I shoot farming activities, construction job sites, etc. and both cameras handle the rough and tumble life very well.

Re: Canon 70D died

Marcelo — Mon, 28 Mar 2016 05:16:59 GMT

It's not true that this is just a case in thousands....

Since my 70D died 4 days ago I discovered thousand people struggling to have a serious answer from Canon INC., because the 70D has a factory fault. If you use it often to record video (as I do, it's my job) the mainboards collapses between 2 and 3 years. That's why many people in these days are watching their cameras dying. First it will stuck with an ERROR number (70 or 80) then after rebooting it a couple of times it won't turn on again, so bye bye the mainboard.

If you want you can see in change.org people rising signatures to make Canon respond for its fault.

In facebook there are a group named "70D erro 80", that is growing day by day (and it is only a 70D brazilian owners) with people complaining without an answer.

I am an old costumer of canon products. I had a Optura 50 (camcorder), a VIxia HV30 (HD camcorder), then my first DSLR EOS 60D, and actually the 70D. I never had any problem with the old models. In fact they are still working. But now I am very dessapointed because nobody seems to be responsible of the fault in the 70D.

And I can assure you that day after day there'll be more and more cases of dead 70D.

Re: Canon 70D died

ericeriffic — Sun, 03 Apr 2016 07:22:10 GMT

OMG, I'm in the same dilema as you. My first camera was a Canon 60D and I've used it to record my videos for youtube for four years and I never had a problem with it. I switched with the Canon 70D because of the bells & whistle of autofocus which was great, but my Canon 70D failed on me at March 25, 2016. I was in the process of recording videos, I was able to record three video trials but for my fourth one the camera just completely froze while I was recording. My 70D can still take photos, but video wise, it's completely useless now. I sent my 70D for repair and they claimed "the main pcb assembly needs to be replaced to return the camera to good working."

Re: Canon 70D died

RobertTheFat — Wed, 30 Mar 2016 11:32:03 GMT

@ericeriffic wrote:
OMG, I'm in the same dilema as you. My first camera was a Canon 60D and I've used it to record my videos for youtube for four years and I never had a problem with it. I switched with the Canon 70D because of the bells & whistle of autofocus which was great, but my Canon 70D failed on me at March 25, 2016. I was in the process of recording videos, I was able to record three video trials but for my fourth one the camera just completely froze while I was recording. My 70D can still take photos, but video wise, it's completely useless now. I sent my 70D for repaired and they claimed "the main pcb assembly needs to be replaced to return the camera to good working."

The obvious guess in the cases being reported is that the PCB gets subjected to repeated overheating and that eventually some critical component gets permanently fried.

Re: Canon 70D died

tezza64 — Fri, 01 Apr 2016 18:39:45 GMT

Nice work, i said there were not just a one off, cannon should give pepole there money back