topic Re: 60D IR sensor? in EOS DSLR & Mirrorless Cameras

60D IR sensor?

Christimm14 — Fri, 16 Oct 2015 14:58:08 GMT

My 60d doesn't take picture with my infrared remote anymore. Worked just fine for two photo shoots a month ago and now it won't work at all. I purchased a new battery for the remote thinking that was the issue and still nothing. I then bought a new remote and still nothing. I have the camera set on the timer/remote setting just like I did before but it doesn't event flinch when I push the button on the remote. Any ideas?

Re: 60D IR sensor?

TCampbell — Fri, 16 Oct 2015 21:24:11 GMT

The IR remote is always disabled unless you put the camera into one of the timer modes. There's a 2-second delay mode and a 10-second delay mode -- the IR sensor is only enabled when in one of those two modes.

Re: 60D IR sensor?

Christimm14 — Fri, 16 Oct 2015 22:08:31 GMT

I've tried it on both the 2 sec and 10 sec modes and it doesn't work anymore. It did the last time I used the remote but for some reason it doesn't anymore. So I think there is something wrong with the IR sensor but not sure how to fix it.

Re: 60D IR sensor?

TCampbell — Fri, 16 Oct 2015 22:12:06 GMT

The remote has a thin "coin" battery. I think it may be a CR2032. It's suspect it may be more likely that you have a dead battery than a bad camera is sensor. Have you checked the battery?

Re: 60D IR sensor?

Christimm14 — Fri, 16 Oct 2015 22:21:29 GMT

Yep, replaced the battery and replaced the whole remote with a new one. Camera doesn't connect the IR.

Re: 60D IR sensor?

RobertTheFat — Sat, 17 Oct 2015 04:06:05 GMT

@Christimm14 wrote:
Yep, replaced the battery and replaced the whole remote with a new one. Camera doesn't connect the IR.

Have you tried it in a cold, dark room? It's a bit of a stretch, but conceivably ambient IR radiation could be overwhelming the signal from the remote, rendering it undetectable.

Re: 60D IR sensor?

lowrider — Wed, 23 Nov 2016 16:12:32 GMT

Hello all

I too have an issue with my Canon 60d and my IR Canon remote.

Mine used to work perfectly, and then suddenly it stopped firing remotely. I've changed the batteries, and checked all the settings are correct.

I have even bought a new remote control, which has had no impact on the function. It still doesn't work.

Is it likely the infrared receiver on the hand grip could have developed a fault?

Does this need sending to Canon to be repaired, and if so what should I expect to pay?

My camera was purchased on 11 June 2013, which if it has failed is wuite disappointing.

Thanks

Re: 60D IR sensor?

Waddizzle — Wed, 23 Nov 2016 16:25:55 GMT

Have you tried a simple cleaing, yet? Clean the handgrip sensor. Clean the surface of the transmitter, too.

Re: 60D IR sensor?

TCampbell — Wed, 23 Nov 2016 16:31:25 GMT

Keep in mind that the IR sensor is only active in certain drive modes. Those modes have a symbol of (a cone of concentric arcs) to indicate that the IR sensor is available in that mode. The IR sensor is not enabled during normal single-shot or even burst mode (the timer modes typically enable it.)

Re: 60D IR sensor?

lowrider — Wed, 23 Nov 2016 22:48:21 GMT

Thanks for the responses.

I have tried tried to clean the sensor on the hand grip, but there's no difference.

Neither of the two remotes I have work (one of which is brand new), and both have been tried with new batteries.

I am at a loss.

Re: 60D IR sensor?

Waddizzle — Wed, 23 Nov 2016 23:10:50 GMT

@lowrider wrote:
Thanks for the responses.

I have tried tried to clean the sensor on the hand grip, but there's no difference.

Neither of the two remotes I have work (one of which is brand new), and both have been tried with new batteries.

I am at a loss.

Did you see Tim's suggestion? Check the shooting mode of the camera. It must be in timer mode. By requiring that the camera be in timer mode, which is seldom for the average user, the shutter will not be triggered by a stray IR signal.

Re: 60D IR sensor?

lowrider — Wed, 23 Nov 2016 23:36:05 GMT

Hi Waddizzle, thanks for the message. Yes, I've tried the remote settings, both the 2 second, and the 10 second setting. I've also tried each setting on the remote control, but no response. It used to work perfectly, and I know how to use it - though I havn't used it for a while. Strange.

Re: 60D IR sensor?

lly3988 — Thu, 24 Nov 2016 00:19:39 GMT

try reset in the menu :

Clear all camera settings

Clear all custom Funct. (C.fn)

Re: 60D IR sensor?

lowrider — Sun, 27 Nov 2016 12:47:32 GMT

Hello, Thanks again for the message and suggestions. I have now cleared all the settings, both in the 'all camera settings', and the 'camera user settings'. Still no response from either of the remote controls 😞

Re: 60D IR sensor?

Waddizzle — Sun, 27 Nov 2016 14:50:40 GMT

@lowrider wrote:
Hello, Thanks again for the message and suggestions. I have now cleared all the settings, both in the 'all camera settings', and the 'camera user settings'. Still no response from either of the remote controls 😞

It seems like the camera's sensor has failed. I would contact Canon Support, and see what they say about it.

Re: 60D IR sensor?

lly3988 — Sun, 27 Nov 2016 18:11:38 GMT

If you need the wireless remote feature, you may order one online for as low as US$15. Otherwise, expect to pay over $200 to have it repaired by Canon.

Re: 60D IR sensor?

cirasj — Wed, 02 May 2018 15:30:01 GMT

Has this issue been resolved. My IR stopped working. I have used IR for on my 60D for many years so I know how to use it and what camera setting to use. Worked one day and stopped working the next.

Re: 60D IR sensor?

Ray-uk — Wed, 02 May 2018 18:13:16 GMT

To prove that the remote is sending a signal point at your phone camera or almost any digital camera and press a button on the remote control, it will need to be very close and preferably in a darkened room. A digital camera can see the infra red light and you will be able see it flash dimly.

Re: 60D IR sensor?

cirasj — Wed, 02 May 2018 18:31:33 GMT

I use my remote at night when taking photos of the moon so it is very dark when I use it.

I have the remote 3 to 6 inches from the sensor.

Re: 60D IR sensor?

Ray-uk — Thu, 03 May 2018 14:53:53 GMT

I don't think you understood my last post, the operation I described will enable you to see if there is any IR light coming out of the remote control. If there is then you know the remote control is working and the fault must be in the camera. I was not talking about the conditions when you use the remote control to operate the camera.