topic Re: EOS Rebel T5i Format Not Supported with iMovie in EOS DSLR & Mirrorless Cameras

EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Tue, 23 Jun 2020 16:35:09 GMT

Hello,

I am new to the community and still a newbie with cameras and need some assistance.

I have an EOS Rebel T5i.

I wanted to make a short video. It has been a few months since I recorded a video with my t5i. Today, after recording and going into edit my footage on iMovie, it says that the format is not supported. I noticed my video saved as a MOV instead of the usual MP4.

I tried converting it to an MP4 and it was still not supported. (mp4, m4v, mpeg-4 are not supported)

I have tried putting the sd card into another camera where I can connect to the canon camera connect app, and the app is saying the same thing.

I'm not sure what happened to cause this change and would appreciate some help in fixing this for the future!

Update:

I can not reply to comments, without my comment being marked as spam. :L [We think we've fixed that!]

Re: EOS Rebel T5i Format Not Supported with iMovie

Waddizzle — Tue, 23 Jun 2020 12:22:04 GMT

Didn't the T5i come with Canon Movie Software? It should be available for free download from Canon.

Re: EOS Rebel T5i Format Not Supported with iMovie

kvbarkley — Tue, 23 Jun 2020 13:15:55 GMT

What version of iMovie do you have?

Can Quicktime play it?

Did you try to film another movie to see if it worked?

It looks like a corrupt file.

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Tue, 23 Jun 2020 13:35:23 GMT

Hello kvbarkley,

I have version 10.1.12 for iMovie on my 2011 MacBook pro:

mac OS High Sierra Version 10.12.6

Processor 2.3 GHz Intel Core i5

10 GB 1333 MHz DDR3

Intel HD Graphics 3000 512 MB

I have Quicktime Version 10.4 (928.13). It does not allow me to export into another format.

I tried changing my camera setting, updated the firmware, I recorded several more times throughout the day, and changed SD cards, yet when I look at the information it still says the format is MOV and I can not edit it on my mac or on my brothers HP through movie maker. :c

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Tue, 23 Jun 2020 14:06:29 GMT

Hello kvbarkley,

I have Version 10.1.12 of iMovie.
2011 macbook pro:
2.4 GHz Intel Core i5
10 GB 1333 MHz DDR3
Intel HD Graphics 3000 512 MB

I have Quicktime Play Version 10.4 (928.13), yet it will not export the video to any other format.

I filmed several times during the day, tried different sd cards, updated the firmware, and tried to use window movie maker on my brother HP and it is still being saved as an unusual MOV.

Re: EOS Rebel T5i Format Not Supported with iMovie

kvbarkley — Tue, 23 Jun 2020 16:31:16 GMT

Can it *play* in Quicktime.

More and more it sounds like a corrupt file.
Try to take another short movie, import it to the computer and see if it plays.

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Tue, 23 Jun 2020 20:20:45 GMT

Yes, it is playable on Quicktime.

Re: EOS Rebel T5i Format Not Supported with iMovie

kvbarkley — Tue, 23 Jun 2020 21:37:01 GMT

You might need to get handbrake to convert it.

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Tue, 23 Jun 2020 21:57:02 GMT

Is there anything that can be done to get my camera to record videos like before, in mp4 format?

I never had to convert formats before. I just record video, insert the sd card into my mac sd slot and go straight to editing. This is so bizarre...

Re: EOS Rebel T5i Format Not Supported with iMovie

kvbarkley — Tue, 23 Jun 2020 22:55:56 GMT

T5i's record in .mov:

Strangely enough, my T6S uses the same codec, but wraps it in an MP4. Go figure.

Re: EOS Rebel T5i Format Not Supported with iMovie

BurnUnit — Sat, 27 Jun 2020 14:43:15 GMT

Try taking a copy of one of your .MOV files and change the file extension to .mp4 or maybe .mpg.

Stranger things have occasionally worked for me before.

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Sat, 27 Jun 2020 14:59:47 GMT

I think I have an issue with both my computer and my camera.
I recorded video on my g7x and it was saved as a mp4 on the sd card. I went to edit that and imovie said that the format was not supported.
Just based off of fortunate timing, my new macbook came in the mail and I tried both the t5i MOV and the g7x MP4.
The new computer can edit my g7x MP4 but it still can not read the t5i MOV.
I wish I could edit my old t5i footage, I would like to fix the issue so I could still use it for video in the future.

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Sat, 27 Jun 2020 15:02:52 GMT

Converting formats did not work. It still says the format is not supported. I changed the file extension, went though quicktime and used an online converter. Nothing worked to make the original t5i MOV files usable to edit.

Re: EOS Rebel T5i Format Not Supported with iMovie

BurnUnit — Sat, 27 Jun 2020 16:56:37 GMT

Were your recording to a full-size SD card, or a Micro SD card with an adapter?

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Sat, 27 Jun 2020 17:10:27 GMT

I use a SanDisk 128GB Extreme PRO.

Re: EOS Rebel T5i Format Not Supported with iMovie

Waddizzle — Sat, 27 Jun 2020 19:04:45 GMT

@BEpple238109 wrote:
I use a SanDisk 128GB Extreme PRO.

"Were your recording to a full-size SD card, or a Micro SD card with an adapter?"

Re: EOS Rebel T5i Format Not Supported with iMovie

Waddizzle — Sat, 27 Jun 2020 19:06:47 GMT

Have you tried resetting your camera back to factory defaults?

Have you checked your camera menus to see what recording format is set to use? Use must be in movie mode to check this.

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Sat, 27 Jun 2020 19:18:52 GMT

My camera was originally on 1920x1080 24fps 29:59.
I did reset everything prior to posting in the community and it did not fix the issue.

Re: EOS Rebel T5i Format Not Supported with iMovie

Waddizzle — Sat, 27 Jun 2020 19:22:42 GMT

@BEpple238109 wrote:
My camera was originally on 1920x1080 24fps 29:59.
I did reset everything prior to posting in the community and it did not fix the issue.

Is your camera set for saving video as MP4 or MOV file format?

Have you formatted your SD cards prior to first use. This is highly recommended for all new cards. I think it is a best practice to reformat a memory card prior to video shooting session, not unless you doing short videos of the kids running in the backyard.

Re: EOS Rebel T5i Format Not Supported with iMovie

BEpple238109 — Sat, 27 Jun 2020 19:29:03 GMT

I always format my sd card upon first use. I don’t usually switch out my SD cards often. I had photos and videos on it, yet there was still a lot of room left. I take photos and videos off the cards when I need to edit what is on there and I format the card once I am sure everything is on my computer and I am done. I also tried using my other sd card from my other camera before post here as well. The camera would still save in an unusable MOV format. Nothing in regard to the sd card fixed the issue.