topic Re: 5D Mark iii problem with live view: no image is recorded when I take a shot in EOS DSLR & Mirrorless Cameras

5D Mark iii problem with live view: no image is recorded when I take a shot

CW7647 — Sun, 17 Feb 2013 08:53:27 GMT

I have enabled live view by pressing the Start/Stop button, and the picture shows on the LCD monitor. I then take a shot. But nothing is recorded on the card, and the picture dos not show on the LCD monitor (instead it just keeps showing the live view). There must be a simple explanation and solution?

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

Mykolas — Thu, 21 Feb 2013 11:38:20 GMT

Hi CW7647,

There is a setting that prevents an image from being displayed after it is taken, but I do not believe there is a setting that prevents one from actually being recorded. However, just to make sure, I recommend that you reset the camera to the default settings by following these steps:

Press the <MENU> button.
Select the [Tools #4] tab.
Select [Clear All Camera Settings].
Select [OK].

For reference, this procedure can be found on page 56 of your User's Manual.

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

brokenloaves — Wed, 04 Dec 2013 06:50:27 GMT

I am having the same problem. Can't shoot in Live View mode. The camera doesn't even try to focus when I click the shutter button. It just makes clicking sound and nothing is recorded. This has happened to me before and I reset the camera as suggested. After resetting, the problem seemed to be resolved temporarily - I was able to shoot in live view mode. But then, the problem came back. Help, please. Thanks

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

Mykolas — Sun, 08 Dec 2013 14:36:01 GMT

Hi brokenloaves!

Please check the AF mode in the menu by following these steps:

Press MENU.

Select the [Camera #4] tab.

Select [AF mode].

What is the AF mode set to?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

brokenloaves — Fri, 13 Dec 2013 02:16:40 GMT

Yes. It fixed the problem. Thank you so much. Sorry for the late respond.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

FranklyRich — Thu, 02 Jan 2014 23:09:16 GMT

Mike,

are you able to look at my issue with my 6D and the live view not functioning?

Thanks!

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

woodfieldpark — Sun, 08 Jun 2014 20:15:55 GMT

Hi, I too have the same issue where I can not take a image during live view this is on a intermittend basis, what can be done to fix the issue as it is very irritating when you are out during the night to take images.. (this has also happened during the day in case you are wondering if it is light related) the shutter makes all the right noises just does not capture the image.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

Steve07 — Sat, 11 Jun 2016 17:32:26 GMT

This is correct, don't clear all your camera settings, change AF setting from quick to live view and it will be fine.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

pasharo — Wed, 14 Dec 2016 20:20:52 GMT

Hi there, I have trouble connecting 5d mark iii to dragon frame? we have tried all the instructions on the DF site,but no luck, please help!!!

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

Gungnir — Sat, 28 Jan 2017 10:07:47 GMT

In Live view with quick AF it uses phase detection just as when using the viewfinder. This requires the mirror to flip down in order to focus. You'll notice the screen goes blank until focus is achieved.

So, the first noise you hear is the mirror moving for focusing. It sounds like you've taken the shot but you've actually only focused.

Therefore you focus with half press, hear the mirror flip down and up again, the focus box on screen turns green confirming focus then you fully depress the shutter to take the shot.

Enabling back button focus helps your brain override instinct that mirror noise equals recorded image.

I appreciate this is an old thread but it's one of the first to appear in google search for this enquiry.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

Akkw2800 — Thu, 29 Mar 2018 23:19:14 GMT

Today, I went to shoot sun rise photos. I shot in both live view and normal shooting. I coud see all my images until I finished shooting. Before I left, I checked all the images taken during this morning, it was fine for a while and then suddenly, the screen had an error message that this image can't be displayed. I thought the photo was corrupted and so delete it.

The next photo displayed was the photo which I took yesterday. When I checked further, all the photos taken this morning were not there. I thought perhaps I could extract the photos via the computer after I returned home.

After I arrived home and tried to export the photos to my computer. I found that none of the photos taken this morning were recorded on the card.

This is totally shocking to me. Could someone pls advise me what happened and how to avoid this problem to recur again.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

RobertTheFat — Thu, 29 Mar 2018 23:45:57 GMT

@Akkw2800wrote:
Today, I went to shoot sun rise photos. I shot in both live view and normal shooting. I coud see all my images until I finished shooting. Before I left, I checked all the images taken during this morning, it was fine for a while and then suddenly, the screen had an error message that this image can't be displayed. I thought the photo was corrupted and so delete it.

The next photo displayed was the photo which I took yesterday. When I checked further, all the photos taken this morning were not there. I thought perhaps I could extract the photos via the computer after I returned home.

After I arrived home and tried to export the photos to my computer. I found that none of the photos taken this morning were recorded on the card.

This is totally shocking to me. Could someone pls advise me what happened and how to avoid this problem to recur again.

Did you have cards in both slots? One of the annoying characteristics of Canon's dual-slot cameras is that if you take out the card that's in use, the camera will permanently switch to the other slot. I.e., it won't automatically switch back to the original slot when you put the card back in. It can make you think you've lost shots, when they're actually on the other card.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

Akkw2800 — Fri, 30 Mar 2018 13:01:34 GMT

Bob, thanks for response. I have dual cards, and both were in their correct respective slot. I could initially see most of the photos taken this morning and was happy with the effect of the sunrise. Then all of a sudden. The can't display image message appeared. I thought I just deleted that image, but in fact all the photos taken this morning got deleted.
I checked both cards at home and there were 200 images missing. New photos which I took at home to check my camera had serial number 200 spaces gone forward.
I re-formated both my cards today.
Tomorrow I will go to shoot sunrise again. I set my camera to use the CF card instead. Keep my fingers crossed and hope to get some good photos.
As a precaution, I took another Canon 7D camera just in case this 5D non recording problem persisted. Keep my fingers crossed now.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

RobertTheFat — Fri, 30 Mar 2018 13:33:39 GMT

@Akkw2800wrote:
Bob, thanks for response. I have dual cards, and both were in their correct respective slot. I could initially see most of the photos taken this morning and was happy with the effect of the sunrise. Then all of a sudden. The can't display image message appeared. I thought I just deleted that image, but in fact all the photos taken this morning got deleted.
I checked both cards at home and there were 200 images missing. New photos which I took at home to check my camera had serial number 200 spaces gone forward.
I re-formated both my cards today.
Tomorrow I will go to shoot sunrise again. I set my camera to use the CF card instead. Keep my fingers crossed and hope to get some good photos.
As a precaution, I took another Canon 7D camera just in case this 5D non recording problem persisted. Keep my fingers crossed now.

How big were the cards? We had a report a few days ago from a user who had photos unaccountably vanish from his camera. He was using a 128GB card, which is quite large. Conceivably some cameras have a problem keeping up with the data on very large cards.

Re: 5D Mark iii problem with live view: no image is recorded when I take a shot

Akkw2800 — Mon, 02 Apr 2018 11:50:34 GMT

Hi, Bob,

Thanks for yr response. My CF card and SD card are both small, 32GB only. A friend who is expert with camera advised me to buy cards with smaller memory to avoid the problem which you mentioned above.

Still my camera didn't record the images properly on to the card.

The only mystery to me up to now was I had been checking the photos taken regularly and the photo serial number kept advancing. Before I went home, I made a final check and showed the good shots to my friends and then the error message came up and after the deletion of one image, the rest disappeared. Very very sad.