topic Re: GP-E2 and Rebel T7/1500D Connectivity in EOS DSLR & Mirrorless Cameras

GP-E2 and Rebel T7/1500D Connectivity

mmugmon — Wed, 23 Jun 2021 23:41:48 GMT

I have a new GP-E2 and it is supplied with two cables, one end fitting on a proprietary-appearing plug on the unit itself and the other end being a mini USB plug which can go to the camera or the computer. Fortunately I have a converter to the mini USB plug to make it a USB A and can connect it physically to my computer.

I have the GPS Log File Utility and the GPS is not recognized by my computer. I've tried it with my MacBook Air and with a PC running W12. The program keeps telling me that I have no GPS unit connected, with both computers. This happens with the short and the long cable which came with the unit. There is a new battery in the GPS and I've tried different USB ports, which work for other functions.

I also note that with the cable, the GPS does not connect with my Canon Rebel EOS t7. It doesn't work with the hot shoe, but I knew that the Rebel T7 didn't support the hot shoe connection. But, it does not work even with the supplied cable. According to the Rebel EOS 1500D manual, the GP-E2 is supposed to work with that camera.

I was hoping that perhaps the GP-E2 needed a firmware update, but I can't connect it to the computer for an update, for the reasons noted above.

The lights on the GPS work correctly and I assume that the GPS is tracking.

Any suggestions greatly appreciated!

Marc Mugmon

Re: GP-E2 and Rebel T7/1500D Connectivity

kvbarkley — Thu, 24 Jun 2021 00:01:53 GMT

I suggest that you call Canon.

Re: GP-E2 and Rebel T7/1500D Connectivity

Waddizzle — Thu, 24 Jun 2021 07:22:40 GMT

According to the camera User Guide, the GPS should sit on the hot shoe, but needs to be connected to the camera using the supplied cable. This may cause the GPS data to be written to EXIF data when photos are taken. I dunno.

As far as connecting to PC goes, refer to the GPS manual. It probably explains why you should have two cables included with the unit. If in doubt, contact Canon Support.

Re: GP-E2 and Rebel T7/1500D Connectivity

jrhoffman75 — Thu, 24 Jun 2021 11:35:09 GMT

The manual for the GPS doesn't clearly state this, but the cable that is used to connect the camera to the computer is the same cable to use when downloading the log data from the GPS unit.

Re: GP-E2 and Rebel T7/1500D Connectivity

mmugmon — Thu, 24 Jun 2021 12:32:12 GMT

John,

Thanks for the reply.

There are two cables supplied, one 25 cm and the other 1.5 m. They are identical except for the length. One end fits only on the GPS and has WFT labled on it. The GPS will accept that cable as well as a standard mini USB male connector. The camera will accept only the mini USB male connector, so the cable can be connected to the camera oriented one way only.

Attaching the GPS to the computer requires a USB adapter ( A or C ) and when I connect to the computer using either supplied cable, the GPS is not recognized by the computer. Also, the GPS is not recognized by the camera with either cable, attached to the hot shoe or not.

I did discover that if I use a standard mini USB connection from the GPS (remember, that plug accepts the standard as well as the proprietary Canon cable) and connect to the computer, then the computer sees the GPS - I was able to check that the firmware is up to date, and there was full connectivity with that cable.

So, now I'm waiting for a new cable to be delivered - a minu USB - Mini USB male on both ends - to arrive from Amazon. I'm hoping that will do the trick.

The proprietary connection on the GPS end definitely is the issue.

I'll report if this new cable works.

I should have sprung for a camera with GPS already installed, but when I got the T7 I didn't think I'd need or want it!

Thanks again.

Marc

Re: GP-E2 and Rebel T7/1500D Connectivity

jrhoffman75 — Thu, 24 Jun 2021 13:06:47 GMT

"I did discover that if I use a standard mini USB connection from the GPS (remember, that plug accepts the standard as well as the proprietary Canon cable) and connect to the computer, then the computer sees the GPS - I was able to check that the firmware is up to date, and there was full connectivity with that cable."

Yes, that is what I stated above. The cables supplied with the GPS are only for connecting to the camera.

Did you enable GPS in yellow menu 2?

I am not sure why you need to buy another cable.

Re: GP-E2 and Rebel T7/1500D Connectivity

mmugmon — Thu, 24 Jun 2021 14:55:15 GMT

The GPS device settings icon/menu, while present, is not highlighted and therefore does not turn on. It is only enabled when the GP-E2 is attached. Since the camera does not recognize the GPS even when it is turned on and presumably working, it can't be enabled. Hence the need for a standard USB mini connector for the GPS end. If my new cable works, then I would be surprised that Canon didn't include the standard in addition one with the proprietary WFT connector/cable.

I suspect the new cable will work since the USB mini connection was the only way the GP-E2 would connect with the computer.

Marc

Re: GP-E2 and Rebel T7/1500D Connectivity

kvbarkley — Thu, 24 Jun 2021 15:06:52 GMT

Or you have to be in one of the "creative" modes for the menu item to show up, i.e., PAvTv or M.

Re: GP-E2 and Rebel T7/1500D Connectivity

jrhoffman75 — Thu, 24 Jun 2021 15:22:04 GMT

What position do you have the power switch in?

Give Canon a call. 1-800-OK-CANON.

Re: GP-E2 and Rebel T7/1500D Connectivity

Waddizzle — Thu, 24 Jun 2021 23:14:36 GMT

@mmugmon wrote:
The GPS device settings icon/menu, while present, is not highlighted and therefore does not turn on. It is only enabled when the GP-E2 is attached. Since the camera does not recognize the GPS even when it is turned on and presumably working, it can't be enabled. Hence the need for a standard USB mini connector for the GPS end. If my new cable works, then I would be surprised that Canon didn't include the standard in addition one with the proprietary WFT connector/cable.

I suspect the new cable will work since the USB mini connection was the only way the GP-E2 would connect with the computer.

Marc

If the menu item becomes active when the GPS is attached, then that is a good thing. If powering up the GPS before you turn on the camera does not "fix" the issue, then you should contact Canon Support.

Re: GP-E2 and Rebel T7/1500D Connectivity

mmugmon — Fri, 25 Jun 2021 00:33:51 GMT

Thanks. With the supplied cable, powering up the GPS before turning on the camera did not fix the problem. I have an email in to Canon support. If the mini USB to mini USB cable that is to arrive tomorrow doesn't fix it, I'll call Canon as well. If replacing the cable does work, they should be made aware of tthe fact that their supplied cable doesn't work.

Marc

Re: GP-E2 and Rebel T7/1500D Connectivity

jrhoffman75 — Fri, 25 Jun 2021 11:27:56 GMT

Do you have access to a different camera via a friend or even a local store demo? Ideally, a camera that can transmit the GPS data via the hot shoe. That could eliminate or identify your camera from the problem.

Connecting a mini USB cable to the GPS unit connects to the data storage portion of the unit and downloads the log data. That is why the mini USB to USB-A cable supplied with the camera transmits the log data to the computer.

The supplied cable has a smaller connector on the GPS side and connects to the GPS signal portion of the unit.

You did state that you were able to connect GPS to computer. Were you able to download any log data or just update firmware?

Re: GP-E2 and Rebel T7/1500D Connectivity

mmugmon — Fri, 25 Jun 2021 13:35:08 GMT

Canon replied and it turns out disabling WiFi solved the problem. I hated to ask the question on the forum, but nowhere in my searching had I found that requirement, especially in the manual.

Now the menu is highlighted and working. As I knew, the hot shoe does not connect the GPS to my T7, but the supplied cable works perfectly.

Thanks everybody for your suggestions!

Marc

Re: GP-E2 and Rebel T7/1500D Connectivity

jrhoffman75 — Fri, 25 Jun 2021 13:52:31 GMT

See the note section in blue on page 283.

Re: GP-E2 and Rebel T7/1500D Connectivity

mmugmon — Fri, 25 Jun 2021 14:23:59 GMT

I did find on page W-13 of the Basic Instruction Manual the statement that "When WiFI is enabled, connection via interface cable and HDMI is disabled." And there is a comment on the Wifi menu, which I didn't realize I needed to check, because that would have given me the answer as well.

So I guess I didn't look hard enough! I generally do RTFM.

Marc

Re: GP-E2 and Rebel T7/1500D Connectivity

jrhoffman75 — Fri, 25 Jun 2021 14:48:58 GMT

I have owned canon DSLRs since 2005, both Rebel series and 1D series versions.

It has been my experience that the manuals Canon provides are very detailed and full of info, but their indexing skills are severely lacking.

This also goes for the software manuals.

Re: GP-E2 and Rebel T7/1500D Connectivity

kvbarkley — Fri, 25 Jun 2021 16:34:49 GMT

I liken it to K&R. It is a slim volume, (Most books about C are 3 or 4 times larger) but it is very dense and every word matters. The same thing with Canon manuals. Notes are not things to be idly passed by, there is a lot of pertinent info there.