topic Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie in EOS DSLR & Mirrorless Cameras

My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilities

Breezygirl388 — Thu, 06 Nov 2014 06:28:12 GMT

I recently installed the EOS software disk to my Mac, but when I go to plug in my camera to my computer with a USB a notification pops up saying "No Camera Found" and it will not allow me to use any of the EOS utilities.

Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie

Curt1591 — Thu, 06 Nov 2014 12:03:29 GMT

This may seem too simple, but did you turn the camera on?

Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie

Curt1591 — Sun, 09 Nov 2014 03:49:29 GMT

Did I guess right?

Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie

Breezygirl388 — Fri, 14 Nov 2014 05:44:41 GMT

Great suggestion, I wish my problem was just that simple. Thanks anyway

Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie

TCampbell — Fri, 14 Nov 2014 20:48:35 GMT

Connect the camera via USB and power it up. Make sure the camera does turn on (e.g. you can see info on it's various displays).

Connect the camera via USB to the Mac.

Open Finder, navigate to your Applications -> Utilities folder, then launch the "System Information" utility.

In "System Information", along the left side of the display you'll see a hardware section with a USB option in it. Select "USB" on the left.

On the right you'll see a list of devices which are connected via USB (some of which are internal). You should see your Canon camera on that list.

ONE MORE THING: There is such a thing as a USB cable intended ONLY for "charging" devices. These cables lack the data communication pins. Make sure you are using a true USB cable that has all pins (e.g. like the cable that came with your camera.). I have a few devices that use that universal USB type cable for charging and many of them leave out the data communication pins.

Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie

KingEyre — Sun, 16 Nov 2014 22:08:29 GMT

Can I refer you to a thread in which I was involved earlier this week?

http://forums.usa.canon.com/t5/EOS/when-will-the-EOS-Utility-be-compatible-and-function-with-the/m-p/124267#U124267

It might help.

George.

Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie

Breezygirl388 — Fri, 21 Nov 2014 18:39:05 GMT

Ok so I see Canon on the list, what do I do next?

Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie

KingEyre — Sat, 22 Nov 2014 13:21:28 GMT

Sorry, don't understand your post, just follow the instructions in my 3rd answer on that thread, and download the requisite software>>>

Re: My Mac isn't recognizing my EOS 60D when I use a USB which wont allow me to use the EOS utilitie

mbclark — Sat, 22 Nov 2014 23:35:29 GMT

Make sure WiFi is turned off on the 6D if you're connecting with USB.