topic Re: Canon 1000D : ERR 01 message with 70-300 lens in EOS DSLR & Mirrorless Cameras

Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Fri, 31 Oct 2014 18:53:04 GMT

I got a different lens for my camera and on some settings, (usually full auto mode) I get an "err 01" communications between the camera and lens is faulty, clean the lens contacts",

but other shots / settings it works perfect. camera is Canon 1000d and lens is QUANTARAY for Canon 70-300MM 1:4-5.6 LDO Macro. what could be issue, could the camera cant handle some settings and or vice versa? heres a moon shot on manual, iso auto and macro @ 300.

Re: Canon 1000D : ERR 01 message with 70-300 lens

TCampbell — Sat, 01 Nov 2014 17:49:01 GMT

If it's just happening with one lens the fault is more likely on the lens side -- especially since you are using a 3rd party lens.

If you remove the lens and look at the camera body, you'll notice a series of gold "pins" just inside the body and near the bottom of the mounting flange. These mate to corresponding gold contacts on the lens side.

Do not use a pencil eraser to clean these as the gold coating is very thin, gold is soft, and it can easily be cleaned to the point that you remove the gold plating. Gold plating is used because it has good conductive properties while being a very stable metal -- it does not want to react with anything so it wont corrode or tarnish.)

A cotton swab (e.g. a "Q-Tip") and an alcohol-based cleaner (denatured alcohol) would work well because the alcohol is a good solvent while also evaporating on it's own and wont leave a cleaning residue on your contacts.

If this is the same lens I think it is... it's a low-end budget zoom actually made by Tamron, but there's an aperture ring on the lens which allows you to manually set aperture, or you can set it to 'auto' and let the camera control it. Dirty contacts on that ring (which would require disassembly) could be flaking out the aperture control. I suppose dirty contacts on the AF/MF swtich could be flaking out the auto-focus as well.

These lenses have to be revserse-engineered to work with the camera body, so there's always the possibility that the reverse engineering wasn't good enough to work with your Canon 1000D (but Tamron has been doing this for a while, so I'd be surprised if that turns out to be the issue.) The issue is more likely that this extremely cheap lens is built using very low-grade components and it's contacts to the camera body -- or internal contacts on the lens -- are not giving a solid connection.

Re: Canon 1000D : ERR 01 message with 70-300 lens

ebiggs1 — Sat, 01 Nov 2014 19:01:04 GMT

Everything Tim said with emphasis on "inexpensive" 3rd party. Quite often these type of lenses have problems on any name brand camera. If memory serves me this was, as I believe it is discontinued, contracted by Ritz camera to sell as a store brand.

But blurry focus and slow focus or no focus is not unexpected from any of these. They seem to be OK when they work.

I have run across them used for around $50 bucks or less.

Re: Canon 1000D : ERR 01 message with 70-300 lens

MikeSowsun — Sun, 02 Nov 2014 01:06:34 GMT

Some of these old 3rd party lenses will work fine as long as you shoot them wide open and don't stop them down. That may be why it is working only some times for you.

Try using the lens on Av mode with the aperture set to f/4 (it will automatically change to f/5.6 as you zoom to the telephoto end, but will still be wide open)

Re: Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Sun, 02 Nov 2014 01:35:07 GMT

is anyone around now? ill go thru the settings and maybe we can figure it out. in AV mode the camera goes to 5.6 wont go below that i guess. is it because the lens wont go below 5.6 ? if i set camera above 5.6 as in 6.0 or whatever, I get the error in AV mode. at 5.6 it takes a picture

Re: Canon 1000D : ERR 01 message with 70-300 lens

MikeSowsun — Sun, 02 Nov 2014 01:35:46 GMT

That lens is a "variable aperture" zoom lens. At 70mm it is f/4 and at 300mm it is f/5.6 wide open. Put it at 70mm and it should go to f/4

Re: Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Sun, 02 Nov 2014 01:45:55 GMT

Thank You, I'm kinda new to dslr and lenses. yes, it went to f4 and @ iso 1600 . 30 sec it took the pic.. so it seems anything over 5.6 is where the issue is

Re: Canon 1000D : ERR 01 message with 70-300 lens

MikeSowsun — Sun, 02 Nov 2014 01:49:54 GMT

It's not really anything over f/5.6

It is anytime the lens is not wide open. I bet if you shoout at 70mm and select f/4.5 or f/5.6, it will not shoot because the aperture blades need to be closed slightly to get those values at 70mm.

Try it and let me know.....

Re: Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Sun, 02 Nov 2014 01:54:54 GMT

on my canon 18-55 and 28-80 lens they will shoot any setting. could it also be because the 70-300 is an older lens that came from a 35mm era, cant go as high as the camera ?

Re: Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Sun, 02 Nov 2014 01:58:00 GMT

it shoots at 70 f.4 but anything above f4.. nope.. error

Re: Canon 1000D : ERR 01 message with 70-300 lens

MikeSowsun — Sun, 02 Nov 2014 01:58:37 GMT

Yes, it is because it is a 3rd party (no-Canon) lens from the film era that just happens to not be compatible with the newer Canon Digital cameras.

Not all film eras lenses have this problem and sometimes the manufacturer could "re-chip" the lens to make it work properly again.

Re: Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Sun, 02 Nov 2014 01:59:29 GMT

its in av mode also while were testing. should i try a diff setting ?

Re: Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Sun, 02 Nov 2014 02:04:38 GMT

well heck, guess i should save $100 and get the 75-300 Canon lens that I was going to get anyway.. thats what happens when you try to go the cheap route huh 🙂 I only gave $20.00 for this lens and it gets good pics otherwise.. maybe i should throw it on ebay

Re: Canon 1000D : ERR 01 message with 70-300 lens

MikeSowsun — Sun, 02 Nov 2014 02:03:36 GMT

No, your best bet is to leave it in Av mode and at f/4 at 70mm. It will automatically change to f/5.6 as you zoom out to 300mm.

It would also do the same in Manual mode but then you would have to adjust the shutter speed manually to get the right exposure.

If you put it in P or Tv or any other auto mode, the camera will sometimes stop down the lens to something like f/8 if it is bright out and you will get the error again.

Re: Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Sun, 02 Nov 2014 02:05:58 GMT

that makes sence, it does that in auto. i guess it is what it is, a $20.00 lens.. 🙂

Re: Canon 1000D : ERR 01 message with 70-300 lens

MikeSowsun — Sun, 02 Nov 2014 02:07:33 GMT

For $20 you got a pretty good deal. You could sell it, or just keep it, and remember to always shoot it wide open.

Re: Canon 1000D : ERR 01 message with 70-300 lens

rocket9244 — Sun, 02 Nov 2014 02:16:15 GMT

I'm looking at one on ebay now. Canon 75-300 for $61.00 (so far). I see they were $200.00 New. so I guess upwards of $100.00 is about right. Thank You for all of your information and the help !!

Re: Canon 1000D : ERR 01 message with 70-300 lens

MikeSowsun — Sun, 02 Nov 2014 02:36:13 GMT

The 75-300 is an okay lens but the best Canon telephoto zoom lens for your camera right now is the 55-250mm IS or the 55-250mm IS II or the 55-250mm STM.

These lenses are better because the Image Stabilization really helps keep the image sharp with slow shutter speeds and they also have better optics.

You should be able to get a 55-250mm IS for about $100-$125. ebay 55-250mm IS

Here are a bunch of "buy-it-now" for about $100 plus shipping: ebay 55-250 IS "Buy-It-Now"

Re: Canon 1000D : ERR 01 message with 70-300 lens

ebiggs1 — Mon, 03 Nov 2014 14:41:37 GMT

The Canon EF 75-300mm f/4-5.6 III Lens, which is on it's third version, is also a very "cheap" lens. It is not a good canidate to buy used unless you get a return privilege. You may be looking at version 1 or 2 which will be worth less. The build is not the best but at least it should work for you.

Re: Canon 1000D : ERR 01 message with 70-300 lens

heathtaylor — Mon, 03 Nov 2014 21:39:33 GMT

Over the weekend, I was shooting with my 6D at an airshow. The camera gave me the same error using my 70-200 2.8L lens. It also happened when I was shooting continuous and several times.... Not only that, but it corrupted 2 SD cards Sandisk Extreme PRO 32GB.... I only use the best equipment and want an answer to this from Canon ASAP!!! I had this happen a total of 4 times on Saturday.... It seems to me like a buffer is getting full and overloading the camera which is clearly a software issue.... Looking forward to an answer.....