topic Re: Canon EOS R5 playback issue in EOS DSLR & Mirrorless Cameras

Canon EOS R5 playback issue

William4 — Mon, 14 Sep 2026 20:47:24 GMT

I have an EOS R5. When I attempt to use the image playback feature, it works fine at first. However, eventually instead of images, all I see on the screen is just question marks instead of the images. When I turn my camera off, that will help, but not for long. When I try to take a photo, I am sometimes getting an "Err 02" message. This happens intermittently; sometimes I can take a photo okay and other times I get the error message. Would both of these issues be related to a memory card problem? I know that the "Err 02" message does signify a memory card problem; I am confused though why if there is an issue with the card, I can still take photos on occasion. When I plug the memory card into my computer, it seems to work fine. I wasn't sure if the playback issue was related to my memory card or not. Perhaps it is my imagination, but I swear the little light on the back lower right side of my camera is also blinking red more often than it used to do.

Re: Canon EOS R5 playback issue

Waddizzle — Mon, 14 Sep 2026 22:24:40 GMT

I suggest that you contact and set up a service ticket.

1-800-OK-CANON

Re: Canon EOS R5 playback issue

stevet1 — Tue, 15 Sep 2026 02:09:58 GMT

William4,

It sounds to me like you have a memory card problem. My suggestion would be to format it in the camera, and if you don't trust that, to buy another one.

The ? mark you are seeing is a missing photo. If you are seeing a blinking red light while you are shooting, that be a situation wherethe camera is trying to write data to your card and it is not succeeding.

I think replacing your card should be your first step in trying to resolve your problem.

Steve Thomas